Anonymous User
March 23, 2025
Avoid the thunder!!! So angry! It's a consumer trap!!!
The hotel description says free parking, but there is no indication of where the free parking space is. After the wrong parking fee was incurred, I called to ask for a solution, but was told that we parked by mistake. They wrote a notice and put it next to the elevator (as shown in the picture), which is a very small piece of paper! Who would look at an inconspicuous piece of paper behind the elevator after checking in? If the elevator is on the first floor, the guests will go upstairs directly. Which hotel would make an important notice so inconspicuous and put it in an inconspicuous position? Do you want people to see it?
The parking lot at the entrance of this hotel is very special. There is no paid booth, no railings, no one to watch, no paid signs, only lines drawn on the ground, and it is impossible to tell where the free parking space is. Many people must have stepped on the pit, otherwise the hotel would not have made a notice.
But the most annoying thing is that when checking in, the front desk staff can avoid this by just asking "Are you driving?" (the front desk is right next to the door, and you can see the free parking space by pointing), but the hotel insisted on putting a notice that guests may not see. It feels that their service is not attentive! They know there is a trap at the door and wait for guests to jump in!
The check-in experience is very bad, bad review! Don't stay here!
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