Lvtyuange Boutique Hotel Reviews

Response from Property: Dear guest: Thank you for your stay and review. We sincerely apologize for the experience during your stay, and we are very sorry for affecting your stay experience. We attach great importance to your feedback and have notified the relevant departments for careful investigation. We are really ashamed of the hygiene details and other issues that have arisen. The hotel will definitely strengthen the equipment and sanitation work in the future. Thank you very much for your feedback. I wish you and your family good health and auspicious six o'clock! [Xiaolu’s Tips: Dear friends, the hotel provides a pick-up service from Mount Putuo. After getting on the boat, you can call the hotel to pick up the boat~~~, and the hotel is available every hour from 07:00 in the morning to 17:00 in the afternoon. The shuttle bus goes to the pier. If necessary, you can wait in the lobby 10 minutes in advance to go to the scenic spot (because the hotel vehicle is a non-operating vehicle, the traffic control department does not allow it to provide direct transportation to the scenic spot). Please go out of the hotel and walk 5 minutes to the left. Fayu Temple Bus Take the scenic shuttle bus at the station~~~]

Response from Property: Dear guest: Thank you for your stay again and your detailed review. It is a pity to see that this stay failed to meet your expectations and received full marks. We will continue to work hard and do every service with heart, only to leave better memories for you. Sincerely look forward to your visit again, I wish you good health and all the best! [Xiaolu’s Tips: Dear friends, the hotel provides a pick-up service from Mount Putuo. After getting on the boat, you can call the hotel to pick up the boat~~~, and the hotel is available every hour from 07:00 in the morning to 17:00 in the afternoon. The shuttle bus goes to the pier. If necessary, you can wait in the lobby 10 minutes in advance to go to the scenic spot (because the hotel vehicle is a non-operating vehicle, the traffic control department does not allow it to provide direct transportation to the scenic spot). Please go out of the hotel and walk to the left for 5 minutes. Fayu Temple Bus Take the scenic shuttle bus at the station~~~]

Response from Property: Dear guest: Thank you for your stay and comments. The hotel is adjacent to the "Fayu Temple" and faces the "Thousand Steps Sands". The excellent location provides a little convenience for you to meditate in Putuo, which is a merit. At the same time, thank you very much for your affirmation of our catering. The general taste of Jiangsu and Zhejiang cuisine is sweet. With high-quality service, fresh ingredients and super high cost performance, we will recommend in-store dining. Sincerely look forward to your coming again! I wish you and your family good health and good luck! [Xiaolu’s Tips: Dear friends, the hotel provides a pick-up service from Mount Putuo. After getting on the boat, you can call the hotel to pick up the boat~~~, and the hotel is available every hour from 07:00 in the morning to 17:00 in the afternoon. The shuttle bus goes to the pier. If necessary, you can wait in the lobby 10 minutes in advance to go to the scenic spot (because the hotel vehicle is a non-operating vehicle, the traffic control department does not allow it to provide direct transportation to the scenic spot). Please go out of the hotel and walk to the left for 5 minutes. Fayu Temple Bus Take the scenic shuttle bus at the station~~~]

Response from Property: Dear guests: Please accept our sincere apologies for the lack of thoughtfulness during your stay, and thank you very much for your 5-point praise on our service. For your feedback, we will actively reflect on ourselves and urge relevant departments to make rectifications Implementation, regarding your final deduction, is it because Xiaolu's memory is confused? Xiaolu remembers to check with you. In addition to the breakfast of 312 yuan, there is still 45 yuan to spend in the room. If you have any questions about the order in the future , you can contact Xiaolu as soon as possible~~~ I wish you and your family all the best, God bless you! [Xiaolu’s Tips: Dear friends, the hotel provides a pick-up service from Mount Putuo. After getting on the boat, you can call the hotel to pick up the boat~~~, and the hotel is available every hour from 07:00 in the morning to 17:00 in the afternoon. The shuttle bus goes to the pier. If necessary, you can wait in the lobby 10 minutes in advance to go to the scenic spot (because the hotel vehicle is a non-operating vehicle, the traffic control department does not allow it to provide direct transportation to the scenic spot). Please go out of the hotel and walk to the left for 5 minutes. Fayu Temple Bus Take the scenic shuttle bus at the station~~~]

Response from Property: Dear guest: Please accept our sincere apologies for the lack of thoughtfulness during your stay. The hotel will take your criticisms and valuable suggestions seriously and make self-examination. The hotel management will also urge relevant departments to carry out rectification and implementation in the next step. From the hotel's point of view, criticism and praise are both worthy of our cherishment and help us grow. First of all, regarding the bathroom tiles you mentioned, it is indeed caused by the unreasonable selection of bathroom materials at the beginning of our design. Matte tiles with high ceramic content are used in the bathroom During the process, due to its strong water absorption, water seeps into the tiles and cannot be discharged, forming scales that are difficult to remove. We have also tried wiping with citric acid, bleach, baking soda, white vinegar, etc., but the effect is not obvious , although every guest checks out, they are wiping and cleaning, with little effect. It still feels dirty visually. Furthermore, regarding the vehicle you mentioned, Xiaolu is really sorry. The hotel vehicles are non-operating vehicles. The transportation management department does not allow hotel vehicles to pick up guests at scenic spots, and can only provide pick-up service from the hotel to the pier, so we can only suggest that you go to the pier and we will arrange a car to pick you up, or take the scenic shuttle bus to Fayu Temple It takes 5 minutes to walk to the hotel. In fact, for the hotel, going to Puji Temple is just a matter of kicking the accelerator. It takes no more than 10 minutes to go back and forth. However, Putuo Mountain has a very clear traffic control system, which is not what I want. In addition, about you The slippers mentioned are currently only providing high-quality, comfortable cotton and linen slippers, and they can be used for free in the hotel. If you need to copy the Heart Sutra by hand, you can call "8002" or "8000", and we will deliver them as soon as possible In your hands~~~ I wish you and your husband good luck and better and better!

Response from Property: Dear guest: Thank you for choosing to stay in Luyuan Pavilion. I sincerely apologize for not bringing you a perfect experience during your stay. In the accommodation industry on the island, the basic room size is generally slightly smaller, I hope you can understand. Regarding the issue of the air conditioner you mentioned, after you checked out, Xiaolu checked with the engineering department staff as soon as possible. The air conditioner is operating normally. The air conditioner has strong wind mode, soft wind mode and soft wind mode. If you feel too dry, You can choose to activate the soft wind mode when the indoor temperature rises to a suitable room temperature~~~~. If you need to copy the Heart Sutra by hand, you can call "8002" or "8000" on the inside line, and Xiaolu will deliver it to you as soon as possible. We will also strengthen training in the future to provide more high-quality services for more destined people. Good health and good luck to you and your family!

Response from Property: Dear guest, thank you for your love and recognition of Xiaolu. The hotel has been working hard to create a different holiday experience for passengers, and we hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again and wishes you a happy life!

Response from Property: Hello, dear guests! In your comments, Xiaolu can fully feel that you have spent a very good time in this hotel. We are very happy, and we will cherish your affirmation and support even more, and constantly improve ourselves and perfect ourselves , and strive to make our services better. Sincerely look forward to your visit to Luyuan Pavilion in Putuo Mountain again to test our progress! I wish the auspicious six o'clock, and the Buddha blesses you with peace!