Mount Putuo Xiangsheng Hotel

Mount Putuo Xiangsheng Hotel Reviews

Mount Putuo Xiangsheng Hotel

Hexing West Garden, Putuo Mountain, Putuo District, Zhoushan, Zhejiang, 316107, ChinaView Hotel Details
Mount Putuo Xiangsheng Hotel
Mount Putuo Xiangsheng HotelMount Putuo Xiangsheng HotelMount Putuo Xiangsheng Hotel
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Mount Putuo Xiangsheng Hotel Guest Reviews

4.1/5
1661 review
Verified reviews
Location4.4
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(1661)
Positive reviews(1463)
Reviews with photos/video(476)
Offers pick-up/drop-offs(305)
Amenities were average(302)
Classy environment(276)
Stayed multiple times(66)
Friendly front desk staff(41)
Nice sea view(35)
Delicious seafood(19)
Negative reviews(196)
LB5
King Room with Ocean View
Stayed in Oct 2023
Family
27 review
3.7/5
Posted on Nov 3, 2023
5 stars hotel in a beautiful place but…. Services mostly closed or unavailable and compared to 3 stars hotel, swimming pool closed, the restaurant is inside without the sea view (what a shame for this place).. outside tables in the terrace removed… you pay for the view and cannot enjoy …. the good thing is the shuttle bus to all the temples .
Response from Property: Thank you for staying in Xiang Sheng Hotel . It’s a great honor for us to share your guest experience in particular. We are committed to providing the highest standards of service and product quality. In our pursuit of excellence, we are glad that you can offer us more advices. Sincerely thank you for your support. Looking forward to your next visiting!
Phin phin
Tianyou Family Suite
Stayed in Apr 2024
Family
7 review
4.0/5
Very Good
Posted on Apr 7, 2024
the building is a bit old
Response from Property: Dear guest: Hello, thank you for staying at Putuoshan Xiangsheng Hotel! The hotel has experienced countless receptions, and the facilities will inevitably leave traces of time. We will continue to strengthen the daily maintenance and upkeep of the equipment and facilities. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a considerate "home away from home" for you. We will also provide better services to make up for this shortcoming. We hope you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again.
Johannes Michael Hubertus
Classical Twin Room with Ocean View
Stayed in Jun 2022
Family
21 review
4.5/5
Great
Posted on Jul 1, 2022
nice, located in the north. few tourist go so far. but you need a bus to othr places, bus only once per hour.
Response from Property: Thank you for sharing. Xiaoxiang is very happy to bring you a wonderful time during your trip. We look forward to your visit again! I hope the next encounter will be a 5-point experience! Wish you always smile!
Guest User
Classical King Room with Ocean View
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Mar 26, 2024
It’s good
Rongwosansi11
Discount Twin Room
Stayed in Sep 2024
Travel with friends
4 review
3.5/5
Posted on Oct 1, 2024
What can I say? The hotel is located on the top of the mountain. I upgraded the room type for free and can see the sea. Facing the east, I can see the sunrise early in the morning and the room can get sunlight. But even so, the musty smell is still serious. Because it is on the top of the mountain, it is far from the scenic area. The hotel has a shuttle bus to the three big temples and the pier. But on average, there is one bus per hour. If you miss one, you have to wait for the next one. It is more convenient to go shopping and eat at the foot of the mountain. The hotel does not have electric mosquito coils, but uses coil incense, which I think is quite effective. It is said that the Chinese restaurant is good, but I didn't experience it this time. I will try it again next time if I have the chance.
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Response from Property: Dear guest, thank you for your detailed review. Guest satisfaction has always been our pursuit. We are deeply sorry for your unpleasant stay experience. Regarding the musty smell in the guest room you mentioned, due to the environment, climate and special geographical location of the hotel on the island, there will be some moisture on rainy days. We also attach great importance to it and continue to try various methods to achieve the purpose of moisture removal. There are electric mosquito coils in the drawers of the hotel rooms. The development of the hotel is inseparable from the support of every guest. I hope you can share more suggestions with us if you have the opportunity. We will be very grateful to work with the hotel to make progress.
Guest User
Discount Double Room
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The front desk staff was very friendly and provided a free upgrade. The room was very large and quiet. The seafood in the restaurant was good. In addition, a hand-copied Heart Sutra was placed in the room, which was very good.
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Guest User
Discount Twin Room
Stayed in Sep 2024
Family
10 review
4.0/5
Very Good
Posted on Oct 3, 2024
The hotel is very big, facing the sea, with a good location and view. The rooms are also very big and the facilities are complete. However, the hotel facilities are too old, with rust spots in many places, and the hygiene is not very good, especially the public toilet next to the restaurant, which is very smelly... It is a pity that such a complete hotel with such facilities is not clean. In addition, the lights on the balcony of the room are very dim, and the entrance of the hotel is also pitch black at night. It is recommended that the hotel lights should be turned on more. The road outside the hotel was pitch dark, which was my feeling on the first night of my stay; and the smell of shampoo and shower gel is really bad. These hotels really need to be paid attention to. Everyone comes out to travel, not to suffer...
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Guest User
Discount Twin Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 15, 2024
I like it as always #Suitable for vacation #Elegant environment#Suitable for vacation# Putuoshan Pier pick-up# Complete facilities# Satisfactory service👍# Hand-copied Heart Sutra#Good luck
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6/14
Response from Property: Dear guests: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!
bivert
Discount Twin Room
Stayed in Aug 2024
Family
1 review
3.6/5
Posted on Aug 27, 2024
The shuttle service from the pier and the various scenic spots in Putuo Mountain are very convenient. The environment is very good, next to Huiji Temple, and you can watch the sunrise and sunset from the hotel room, which is very beautiful. However, the hotel facilities are old, and many areas are not open. For example, the fitness center, swimming pool, and restaurant are very average, but according to this environment and shuttle service, the cost performance is very high, and I will go back next time.
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Response from Property: Dear customer! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Welcome to visit us again.
Guest User
Discount Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
I have stayed at Xiangsheng Hotel several times when I came to Putuo Mountain. I felt that it was cost-effective, the service was good, the rooms were large, clean, and the scenery was beautiful. The dinner on the terrace was poetic and the dishes were rich and delicious.
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Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We Will keep working hard and always be ready for you to come back anytime.
Xianliang
Deluxe Twin Room with Ocean View
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Aug 18, 2024
An old hotel with a nice view. There was a musty smell as soon as you entered the lobby. There was no musty smell when you first entered the room, but the smell was really overpowering as soon as you turned on the central air conditioner... I was awakened by the musty smell at around 3 a.m.... I put on a mask and continued to sleep... The hotel occupancy rate is not bad. I don't know how others overcome this smell... I don't know if this smell is harmful to the body...
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Response from Property: Dear guest, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the housekeeping department and made improvements immediately. I believe that our colleagues will be more meticulous in serving guests in the future. We apologize again for your dissatisfaction and look forward to your next stay to experience our better service.
Guest User
Discount Twin Room
Stayed in Aug 2024
Couples
5 review
4.8/5
Amazing
Posted on Aug 11, 2024
Putuoshan Pier Pickup: The pier pick-up is also very convenient. I called the hotel on the boat and there was a car waiting at the pier. I could also take the bus to Puji Temple or Fayu Temple. There were many people on the bus. It was great not to have to queue.
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Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We Will keep working hard and always be ready for you to come back anytime.
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 8, 2024
I have been staying at the hotel for many years. The hotel's pick-up service is great. Thank you to the driver and the concierge. The room service is also good. I called and it was delivered to the room immediately. This time I upgraded to a sea view room, which was great. Dinner was outdoors, very comfortable and tasted good.
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Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Xiangsheng. We look forward to seeing you again and wish you happiness every day!
ling_pipiu
Deluxe Twin Room with Ocean View
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 9, 2024
I have always stayed at Xiangsheng before, and I chose to stay here again this time. I still want to choose a sea view room. After arriving, I was upgraded to a classic sea view room. Thank you🥰 You can call Xiangsheng after boarding the ship and tell them to take the luggage back to the hotel first. After getting off the ship, walk to the end on the left and you will see it. Then take the island bus to the temple. The hotel restaurant is now next to the lobby, and the service is good. The next day, I went out according to the shuttle bus schedule. When I returned to the hotel, I could call and wait for the car from the pier at the fixed parking spot to take it back to the hotel. Although the hotel is far away, it is convenient to have a car to pick up. In addition, the hotel swimming pool is under maintenance. The hotel facilities are old, but they are clean and the bath water is also large. Overall satisfied!
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Response from Property: Dear guest: I am very glad that you had a wonderful holiday with your friends at the hotel. Your review is an affirmation and encouragement for our best service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
wangwj2000
Discount Twin Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Although the hotel is a bit remote, it is good value for money. I like the Chinese restaurant the most. The open-air environment overlooks the sea and the breeze is comfortable. Other services are quite satisfactory. The room is clean and tidy. You can watch the sunrise when you get up early. Putuoshan Pier pick-up: Call 15 minutes in advance for free pick-up
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again!