Guest User
April 29, 2025
The hotel is listed as a four-star hotel, but in fact it is only three stars at most. It has its own free parking lot. The hotel front desk was rather indifferent, and did not take the initiative to greet us like a four-star hotel. The air conditioning in the room did not cool. As the weather was hot and we had driven on the highway for several hours, we would have to drive on the highway for several hours tomorrow. We wanted to have a good rest, and asked the front desk to turn on the main switch of the air conditioning. The front desk told us that they did not have this authority and we had to ask the leader. When we came back to the room after dinner outside, the air conditioning was still not on, so we went to the front desk to ask again. Several ladies at the front desk said that the leader said it would be turned on on May 1st, and we had no choice but to move to Building 3, where some rooms have independent air conditioning. We lived in Building 1, and when we arrived at Building 3, we saw that the carpet in the corridor was too dirty, so we gave up. They said we could either check out, but I thought it was so late and I wanted to rest and didn't want to bother anymore. I said I would definitely write a review to complain about you. After returning to the room, I received a call from the front desk, saying that they would help me move to a higher floor. I thought it was okay. The original room was on the 3rd floor and the window was very small. Moving to the 11th floor would be relatively better for ventilation. Since the quilt was thick and heavy, I still couldn't sleep well when it was hot. Later, I thought of a way to take off the quilt and cover it with a quilt cover, and finally I felt more comfortable. I wondered why the leader didn't agree to turn on the air conditioner. It had to be turned on until May 1st. Isn't it to save electricity and reduce costs? I finally understood why there were so many negative reviews.
Original TextTranslation provided by Google