The Sand of Time Guesthouse

This negative review❌ is from the receptionist and dispatcher of the Light of Time Galaxy Camp The Light of Time has rooms in several camps at the Research Base Camp. They communicated very well when booking a room and project. The service staff told us that the RV room we booked had an unpleasant smell, so they changed us to a sand-view room of the same price. After arriving at Xinghe Camp, the reception staff told us that it was not their order and asked us to go elsewhere. ❌The staff at Xinghe Camp were very indifferent and kept insisting that it was not their order, and they could not arrange it for us, leaving us to negotiate on our own. We stood in the wind and sand for more than ten minutes. Later, they sent messages and seemed to have communicated what was going on inside. The service staff came and said, your car is here to pick you up, but they didn’t tell us where we were going... ❌The shuttle driver took us to Beizhan Campground, and then took us to the RV room... Didn't I say it was changed to a sand view because of the bad smell? The service staff said that since the sand view was gone, we should stay in the RV. This was tasteless. Because I was worried about the smell, I opened Ctrip to show my brother that there are still sand-view rooms (Picture 2). However, he said that the information on Ctrip was inaccurate and it was in vain... In the end, we stayed in the RV room. ⭕️The prices are also confusing. One moment they said they would give me the same price, and the next they said they were upgraded... ⭕️Finally, there is no unpleasant smell in the RV room. The RV room is located in the first two rows of the campground. We were assigned to the seat closest to the bar. It was a bit noisy. You can’t watch the TV because the switches are stuck. You don’t need a ticket to go sandboarding. Just go get the sandboard and play with it when you see it empty on the desert.

淡季旅遊也是體驗感拉滿！營地的領隊小哥哥接送我們進出沙漠，熱情滿滿，認真負責，最最最重要的是，在房間裏就可以看到沙漠景觀，可以放鬆心情，感受大自然的美景，晚上還有配套的篝火觀星活動，真的超級推薦[強]

老闆人很好 酒店景色特別好，晚上天氣剛好很給力，滿天璀璨星光，超級好看 這一趟來的也太值得了吧 下次來還住這個酒店！