Anonymous User
March 14, 2023
Before the trip, I was looking forward to it, because there were a lot of publicity on Xiaohongshu, but there were very few reviews on Ctrip. Many people on Xiaohongshu went to check in for their afternoon tea, but when I arrived on Saturday, there was actually no one there. Front desk service is still ok. It's a little slow.
Let me talk about the specific problems of this hotel, which is simply surprising and disappointing.
There is a problem with the air conditioner in Lichen Hotel. I booked two rooms, and the air conditioner in one room has been having problems with cooling, and it is very loud. In addition, the sewer is blocked, and it only takes a minute for the flowers to flood the golden mountains. There was no one on duty at the hotel in the middle of the night. After making several phone calls and sending a few WeChat messages, no one responded. We walked for a long time to the front desk (the hotel has a winding road in a cave, and it is very difficult to walk at night), the front desk It was a man who came up and didn't know anything and said that he could check the air conditioner and the sewer, but it turned out to be an ordinary front desk who didn't understand anything. It was the man at the front desk who told me that you can swim in the water now, but it was a little cold, but it was open. After I brought my swimsuit, the pool was very dirty, full of fallen leaves, and a woman at the front desk told me again Is not open, speechless. Does the hotel need to train this male receptionist well? Also, the hygiene of the room was not good enough. There was a honeycomb on the curtain. After no one responded to the front desk of the hotel and WeChat, we disposed of it ourselves and flushed it into the sewer. The picture is what it looks like after processing. In addition, there is a problem with some light sources in the hotel. The power connection may not be stable, causing the lights to flicker all the time, every second, and there is no response to the front desk. The comb is still moldy when it is disassembled, which is terrible. In summary, this hotel is not recommended to stay and you will be disappointed. If you just have afternoon tea, it may be okay, but I don’t want to stay for a second. Even if I extend the time of the room, I don’t want to stay longer, so we Run away in a hurry. The only thing that is okay is that the breakfast is very rich and tastes quite satisfactory.
Original TextTranslation provided by Google