Kyriad Marvelous Hotel (Zhongshan West District) Guest Reviews
4.7/5
Outstanding
482 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(482)
Positive reviews(470)
Reviews with photos/video(63)
Awesome amenities(55)
Friendly front desk staff(50)
Classy environment(49)
Convenient parking(43)
Delicious breakfast(35)
Many amenities(22)
Large rooms(19)
Perfect for business trips(13)
Negative reviews(12)
Guest User
Guestroom (2 beds) (No window)
Stayed in Jul 2023
Family
1 review
2.2/5
Posted on Aug 21, 2023
The first point: I booked a breakfast coupon on Ctrip, but I didn’t get a breakfast coupon when I renewed it at the hotel the next day. Second point: After checking in and entering the room, there was a cotton swab on the ground in the room, which was very obvious. The third point: Our family of five or six people has a lot of luggage in two rooms, and the hotel didn’t offer help with a luggage trolley or anything. Point 4: I don’t know when the hand sanitizer in the room ran out or was replenished. The fifth point is that after renewing the room, the room was in a mess. This price is not commensurate with this kind of service in this city.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. A dedicated person will contact you. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Twin Room
Stayed in Nov 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Very cost-effective hotel. The hygiene is good, the environment is average, and the hotel service is good👍beyond expectations. Breakfast is a few yuan but is Western style. A happy journey.
Original TextTranslated by Google
Response from Property: 非常感謝您入住酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的下次入住
Anonymous User
Guestroom (Double Bed) (No Window)
Stayed in Nov 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Accommodation for a business trip. The environment is very good. The only drawback is that there was renovation next door in the morning and the electric drill was too noisy (maybe it was because of the recent renovation).
The overall situation is very good, the bathroom is large, and the overall environment is clean and tidy. It is worth recommending for business trips.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your next stay.
Guest User
Guestroom (Double Bed) (No Window)
Stayed in Nov 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The room is very clean and comfortable, the bed sheets and quilts are all new, the equipment is good, and the bathroom facilities are complete. The receptionist Xiao Fan is also very enthusiastic. She says hello every time she enters the door. There is a free parking space.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your next stay.
Guest User
Guestroom (2 beds) (No window)
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 28, 2023
The hygiene is very good, the breakfast is delicious, there are many varieties, parking is convenient, the location is good, it is convenient to eat nearby, and the service is very good. I chose the right hotel for this business trip🤟🤟Recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your next stay.
Guest User
Guestroom (Double Bed) (No Window)
Stayed in Feb 2023
Other
3 review
5.0/5
Outstanding
Posted on Mar 15, 2023
All functions of the room facilities and equipment are very good. The front desk greets you politely. It is a store worth recommending.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your next stay.
Guest User
Guestroom (2 beds) (No window)
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 27, 2023
Hygienic and clean, newly decorated, complete facilities, good breakfast, high cost performance, highly recommended
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your next stay.