Starway Hotel (Zhongshan Tanzhou Store) Reviews
Starway Hotel (Zhongshan Tanzhou Store)
No.112, Tanshen North Road, Tanzhou Town, Zhongshan, ChinaView Hotel Details
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Starway Hotel (Zhongshan Tanzhou Store) Guest Reviews
4.6/5
Very Good
354 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(354)
Positive reviews(352)
Reviews with photos/video(53)
Friendly front desk staff(25)
Classy environment(23)
Great value for money(22)
Delicious breakfast(15)
Convenient parking(12)
Large rooms(11)
Perfect for business trips(6)
Strange smell in room(4)
Negative reviews(2)
Guest User
Superior Queen Room
Stayed in 2024年4月
Couples
3 review
Amazing
Posted on 2024年4月26日
Good ! It was a good experience. This was my third time living here, I will also choose this hotel when I visit next time.
Ming905
Deluxe Queen Room
Stayed in 2024年2月
Couples
23 review
Outstanding
Posted on 2024年2月15日
It is a good experience!
Timber
Superior 2-bed Room
Stayed in 2024年1月
Friends
10 review
Very Good
Posted on 2024年1月28日
New hotel and clean
Guest User
Superior Queen Room
Stayed in 2024年3月
Business travelers
3 review
Outstanding
Posted on 2024年3月31日
Very good
Guest User
Superior Queen Room
Stayed in 2024年4月
Friends
1 review
Outstanding
Posted on 2024年4月23日
Clean and tidy, the room is spacious and bright, there is a rest area in the lobby, and the service attitude is good.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review Xiaoxing! We are very honored that you chose Xiaoxing as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Guest User
Superior Queen Room
Stayed in 2024年3月
Family
4 review
Very Good
Posted on 2024年3月31日
The location and environment are quite good. The attitude of the waiters is very professional. From the front desk to the logistics staff, as long as you have any questions, they will try their best to solve them for you. The check-in time was still early that day. I booked two rooms with children. The front desk waiter could choose a room to check in first and also helped us refrigerate the food. At night, the children couldn't sleep because of the dripping toilet. The front desk staff and the logistics uncle checked, repaired and handled the plan very well. The breakfast was also delicious. The hotel's equipment is insufficient. There is no refrigerator in the room, the toilet is easily blocked, and the drain is dripping, but the room is clean. 
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for choosing to stay in our hotel. We sincerely apologize for the problems that occurred during your stay. We will definitely adopt your opinions and work hard to improve. It has always been the service purpose and goal of our hotel to make every guest feel at home and comfortable. As long as you come here, you are my guest. We will serve every family member with our heart. Your satisfaction is also my motivation to move forward. I look forward to your next visit!
Guest User
Superior Queen Room
Stayed in 2024年3月
Couples
5 review
Outstanding
Posted on 2024年4月2日
The lady at the front desk was very friendly and I asked her to avoid the lift room as much as possible. The two young ladies were very nice and helped me choose the middle room.
There are many parking spaces, the room is very clean, and the toilet has a light fragrance... The air is very suction, the water pressure is very good, the bath is very comfortable, and the air conditioner is strong👍The mattress is very hard, I am very timid and can't be taught😅 , Dianzhixunluo is so comfortable, hard yet soft. Although the hotel is not a smart device, it doesn't matter. There are a lot of places to eat around... Check out and the lady at the front desk was surprised that we didn't have any water to drink, so she specially gave us 2 bottles of water.. It was very heartwarming 💖
I will book again next time, the hotel is very good👍👍👍👍👍👍
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review Xiaoxing! We are very honored that you chose Xiaoxing as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Guest User
Deluxe 2-bed Room
Stayed in 2024年3月
Family
5 review
Outstanding
Posted on 2024年3月30日
Environment: Nice, the room is not big, enough for 4 people.
Facilities: There is parking, which is very convenient. I have not enjoyed the others.
Cleanliness: good but could be better
Service: Courteous, children’s toothbrushes are provided
Original TextTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be lonely. With your support, we will continue to work hard!
Mieshijie
Deluxe Queen Room
Stayed in 2024年3月
Friends
12 review
Outstanding
Posted on 2024年3月27日
The hotel is comfortable, clean and sanitary. The price is over 200. The cost performance is very high. The front desk service is also very good. They are enthusiastic about the guests. There is a laundry room and a gym. I will stay here again if I go to Tanzhou next time.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for choosing Starway Hotel. I value the personal feelings of every customer. As long as you come here, you are my honored guest. We will serve every family member with heart. Your satisfaction is my motivation to move forward. I look forward to meeting you next time~
Guest User
Superior Queen Room
Stayed in 2024年3月
Friends
12 review
Posted on 2024年3月25日
It was my first time to stay in January 2023. The cleanliness in all aspects was very good, so this is my second stay. The hotel location and staff service are great. 2 bottles of water are provided for free in the room every day. I was kind enough to ask for it when I left. Don't drink water on the road. The air conditioner is in place and the dust filter is very clean. The quilt cover and towels in the room are very white. Even the floor of the room needs to be cleaned more. The exhaust fan in the bathroom is super loud. I really hope the hotel management can do something about it. After seeing the reviews, I can make solid improvements. As a guest, I also look forward to staying again. Thank you.
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6/9
Response from Property: Dear guest, hello! We are very sorry for the trouble we have caused you. Thank you for staying with us and giving us feedback on your stay. We have received your valuable suggestions and have already given feedback and communicated with you to try to solve them as soon as possible. We are very sorry that your stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. We will continue to demand more of ourselves and look forward to your next visit to test our progress. I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in 2024年3月
Couples
33 review
Great
Posted on 2024年3月24日
The hotel room, which opened in December 2023, is clean and tidy. The lobby is exquisitely decorated with a modern feel. The waiters are kind and proactive. They proactively help open the parking lot gate to let the Hong Kong cars leave and proactively deliver water and fruit plates. It's great. The only thing about the hotel is that the soundproofing is poor. Many Chinese people complained in the corridor that even if they wear ear chambers, they still clearly hear the noise and it affects their sleep!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! We are very sorry for the inconvenience caused to you. Thank you for staying with us and giving us your feedback. We are very sorry that this stay did not meet your expectations. We look forward to your next visit to test our progress and wish you a happy life!
Guest User
Deluxe Suite
Stayed in 2024年3月
Friends
6 review
Posted on 2024年3月18日
The hotel is newly opened and some of the rooms are not yet fully equipped. I stayed in a deluxe suite. The room was spacious and cost-effective. The hotel uses intelligent robots to deliver meals, which feels good, and the service attitude of the employees is also very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the trouble we have caused you. Thank you for staying with us and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. We will continue to demand more of ourselves and look forward to your next visit to test our progress. I wish you a happy life!
Ivywinglam
Superior Queen Room
Stayed in 2024年3月
Couples
34 review
Outstanding
Posted on 2024年3月16日
The hotel is very new and very good. I will stay again next time. The attitude of the front desk staff is also very good. The neighborhood is also very quiet and the facilities are very complete.
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! We will continue to maintain the excellent accommodation environment and considerate service, so that you can feel the warmth of home. We look forward to your visit again and wish you a happy life full of joy!
Gaohanhanhanhan
Superior Queen Room
Stayed in 2024年3月
Business travelers
14 review
Outstanding
Posted on 2024年3月13日
Not bad, similar to Atour, the price difference is more than 100. The price-performance ratio is still good, but the TV is a bit small, lying on the bed is too far, can't see anything
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the trouble we have caused you. Thank you for staying with us and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. We will continue to demand more of ourselves and look forward to your next visit to test our progress. I wish you a happy life!
AndyT
Superior 2-bed Room
Stayed in 2024年3月
Couples
15 review
Outstanding
Posted on 2024年3月10日
The hotel has just opened. It is clean and the service is very good. However, the decoration materials are average and I believe it will age quickly. I hope it can be well maintained and maintain the standard. Breakfast is okay, just needs a coffee machine😊
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! We will continue to maintain the excellent accommodation environment and considerate service, so that you can feel the warmth of home. We look forward to your visit again and wish you a happy life full of joy!