Anonymous User
August 8, 2023
I really don’t want to leave a bad review. It’s not easy to do business these days, but I’m really angry. A B&B that cost only one or two hundred in the off-season is now selling for almost eight hundred a night. The room is very small and not clean. I’m really speechless. The plastic in the bathroom is The slippers had a foul smell. The key was that the front desk made a mistake out of nothing. On the night of check-in, I contacted Ctrip customer service to complain that I was not satisfied with the room. After a while, someone came up to the front desk. When I opened the door, I asked why I didn't contact the front desk if I had anything to do. I went to Ctrip and told them that I complained about the poor service attitude at the front desk. It was really funny. I never mentioned the service at the front desk from the beginning to the end. Is this your attitude to solve the problem? It was just questioning. It was also ridiculous when we checked out this morning. We put our room cards at the front desk and left. A man sitting at the front desk looked at us and said nothing. He was very arrogant. This is not how business is done. We can't do business because of the peak season. Okay, that's it. Friends who want to stay in the hotel really don't recommend it. This kind of deception last time will definitely not happen a second time.
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