Guest User
April 23, 2025
The hotel is in a very good location, with a sweeping view of the ancient city. After I booked the room, they upgraded it to a three-story terrace panoramic room for me. They also set up a hotel service group to send me location information and warm reminders. As soon as I arrived at the hotel, the butler was at the door to pick me up, take my luggage, and check me into the room. The hotel also sent me afternoon tea, and hot milk was delivered to the room before I went to bed at night. There was thoughtful service everywhere. I walked around the hotel and its surroundings in the evening. The design and decoration of the hotel are very exquisite, and the owner has put a lot of effort into it. The hotel is only a few minutes' walk from the bustling streets of the ancient city. The breakfast is also very rich, and Guizhou specialty tea and snacks are given as gifts when checking out at noon. I have never written so many reviews for a hotel when I stay in it, but this experience has definitely changed my perception of B&Bs. Hotel hardware is important, but they are even better in service. This is the hotel’s service concept that focuses on customer needs. Details determine success or failure, and service determines the future! I wish the hotel business gets better and better!
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