Bairun Guangdong International Hotel

Really poor performance for a high-end hotel. From the moment I walked in, the staff at the door had an inexplicable arrogance and no service attitude at all. One thing to say, the service attitude at the front desk is really good. Except for the front desk, everything else was a mess. I checked in around 5pm and planned to go to the Western restaurant on the second floor to eat. It turned out that it was closed during business hours. I went to the Chinese restaurant on the fourth floor to eat. When I heard that only two people wanted to sit in the lobby, I seemed to have lost enthusiasm. Similar. I ordered four dishes, but when the tableware was served, I didn't even handle it with care. I almost dropped my chopsticks on the floor. After waiting, I was told that two of the dishes were not available, so I planned to go out to eat. When I left, I didn't even say a word of embarrassment. The service was really terrible. The sanitary conditions were also so bad that I was speechless. There was a peculiar smell as soon as I entered the room, and the drain in the shower room was blocked. Then the dust in the room was really serious, and the most speechless thing was that there was a used toothpick next to the sink. Is this Ctrip’s five-diamond level?

The room was very dirty. The carpet and the corners of the bed were all dusty. The bath towels were too dirty. Even though they were not used, they looked very uncomfortable. The bathroom had a big hole in the same stone as the bathtub, which had not been repaired. The bathroom curtains were stuck on the top and could not be removed. My husband crawled You have to pull it down by hand. The smell is very strong when you enter the room. When you get takeout, you have to go downstairs to get it. You can't get into the elevator without a card. The cost is not low. It costs about 650 per night for a double bed. You can go to the elevator from the basement. The smell is so disgusting that you make me want to vomit. . Super bad review!

The room was upgraded, which was nice. However, the hotel's software does not match the hotel's star rating, the quality of the staff is uneven, and the service attitude and awareness of individual staff are very poor. It can be said that this is the worst hotel service I have ever stayed in at home and abroad. In addition, the hotel's The breakfast was also poor. There were very few varieties and small quantities. When I arrived at the restaurant at 8 o'clock, many items were already sold out and they were not replenished.