Guest User
February 11, 2024
1. The reservation clearly stated that 2 breakfasts were included. I went to eat first. When my friend went downstairs to eat, the restaurant staff said that only one was included. Later, my friend came back to the room to ask me. When he went downstairs again, the staff still said that only one was included. After checking the order, my friend was allowed to eat. My friend reluctantly drank a bowl of white rice porridge and left.
2. At 6:30 pm, I called the front desk to add a quilt. The front desk said that I had to wait until 9 pm. I said no, and the waiter said: "Then I'll talk to you when you come back." I don't like to turn on the air conditioner and want a bed and quilt to sleep. I have to wait for your time? Later, when I returned to the room, I saw the quilt on the sofa. It was a quilt core without a quilt cover. I was speechless. When adding a quilt, would you Orange give the guests a bed and quilt core?
There was a layer of dust on the table switch. See for yourself.
I have always stayed at All Seasons, and this is my first time staying at Orange. This service is speechless.
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