Guest User
September 1, 2021
I think this store will close sooner or later. Even if I live in the bathhouse in the future, I will never come again. This is the first time I checked in, and it was a bit uncomfortable at the time, because the room was hygienic. The second time I stayed was because I was close to the place where I was on a business trip, and I am not a very picky person either. I am now commenting on my second stay, because I can't bear it anymore. As for the reason, I will see later. The questions are as follows: 1. The two nights are reserved for a room with breakfast. In the morning, ask at the front desk which floor the breakfast is on. The front desk told me it was on the second floor. I climbed the stairs to the second floor and didn't find the restaurant after going around. Asked again and said sorry to me, no breakfast. You can give me two packets of milk and cook another dumpling because of the epidemic. Then why can I book a room with breakfast? Why did no one tell me when I checked in? Why did I ask at the front desk and the waiter told me that breakfast was on the second floor? ? ? 2. When I complained to the front desk, someone like the lobby manager came up with me and asked me to cancel the Ctrip order. I said I have stayed for one night, how can I cancel it? She said it was okay. She called Ctrip herself and told Ctrip that I was not staying at all and cancelled my Ctrip order. Really talented! ! ! Then she dealt with it at the front desk at the price without breakfast. There is no shortage of talents in this hotel! ! ! 3. I went back to the room at six o'clock in the afternoon, but the room was not cleaned. The dumplings leftover in the morning are still there. When the complaint came to the front desk, the waiter came to clean and told me that they only cleaned the room after six in the afternoon. I went to the front desk to verify and told me that if the guests did not ask to clean the room, they would never clean it. I spend 50% of my time on business trips. This is the first time I have seen you in such a distinctive hotel! ! ! 4. The TV remote control in the room is broken, and the video cable of the remote control doesn't work. The Xbox, which was originally a special feature, is also broken. Has this room been unoccupied for several years? 5. When checking out, the invoice cannot be issued. The reason turned out to be that the printer was broken. OMG, the printer is broken, so the invoice can't be issued, so I couldn't help but laugh; 6. The smell in the bathroom is so obvious, and a button in the toilet is broken. One of the lights in the washbasin is broken. As for the other minor problems, you can list a bunch of them. Netizens all took a look, what's wrong?
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