Datong Hotel

Datong Hotel Reviews

Datong Hotel

No.3 Datong Road, Erqi District, Zhengzhou, Henan, 450000, ChinaView Hotel Details
Datong Hotel
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Datong Hotel Guest Reviews

4/5
335 review
Verified reviews
Location4.0
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(335)
Positive reviews(293)
Reviews with photos/video(42)
Convenient location(48)
Easy to get around(45)
Close to train station(31)
Great value for money(22)
Classy environment(18)
Friendly front desk staff(14)
Poor air conditioning(12)
Many dining options(5)
Negative reviews(42)
Nonstopadventuring
Budget 2-bed Room
Stayed in Jun 2024
Solo travelers
105 review
5.0/5
Outstanding
Posted on Jun 25, 2024
A nice stay. The best budget hotel in a good area near the station. I like hotels like this. Very comfortable to stay probably 3-4 star. Front desk staff are nice to
Response from Property: Dear guests! Thank you for staying in Datong Hotel, your praise is the greatest affirmation of our service, looking forward to your visit again! Have a nice rest of your trip!
My Dang
Family Suite - City-View
Stayed in Apr 2024
Travel with friends
4 review
2.7/5
Posted on May 1, 2024
The room is old and not clean. Staff seems to be not familiar with check-in procedures for foreigner so it took quite long time for check-in.
Response from Property: Dear guests! I'm sorry I didn't bring you a satisfactory stay. The family room you booked is an economy room, and all the facilities in the room are available. Because our foreign guests need to check in manually and upload manually, the processing time is relatively long, and we will also increase the training of the waiters in this respect. Strive for fast and efficient check-in. I also hope that this stay will not bring unhappiness to your future trip. I look forward to your next visit!
Guest User
Budget 2-bed Room
Stayed in Mar 2024
Other
23 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Convenient transportation, good location, close to the train station, subway station and Erqi Tower, plenty of hot water, warm and thoughtful front desk staff, delicious restaurant food, different meals every day,
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Datong Hotel. Your good comments are the greatest affirmation of our service. We look forward to seeing you again!
Guest User
Budget 2-bed Room
Stayed in Feb 2024
Travel with friends
3 review
1.7/5
Posted on Mar 4, 2024
The facilities are very old, the room rates are low, and any issues with room rates are dealt with immediately at the front desk. But what made me angry was that when I checked out the next day and asked to store my luggage, the front desk refused to let me put it there. The woman at the front desk kept saying that I was not responsible for losing it. Even though their office was open, they couldn't put the two of me there. Bag? ? I have never seen a hotel like this. It is really a sin to go to your place. I will never go there again. It's really the same. I have said it many times that I would not be responsible if I lost it. We left in the afternoon, wandered around and then came back to take it away, but we were still reluctant. Do you think you should be held responsible if I lose it?
Original TextTranslated by Google
Response from Property: Hello dear guests! We are very sorry that we did not bring you a satisfactory accommodation experience. We are located near the train station in the city center, and fire and safety controls are very strict. We don’t have security inspection equipment, so we can’t check our luggage. We are really not allowed to leave luggage behind the main desk. I’m very sorry, but you can leave it next to it. , I see our waiter also told you and put it aside. We have also received the problem you reported and will report it to the next level to actively solve the problem.
Anonymous User
Cozy Queen Room
Stayed in Oct 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 31, 2023
It is very close to the train station and the airport bus drop-off point. There are many shopping malls nearby, which is very convenient for eating and shopping. 👍🏻The hotel is a bit old, but the bedding is good and relatively clean. 👍🏻It is very cost-effective
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Datong Hotel. Your positive comments are the greatest affirmation of our service. We look forward to your next visit!
Guest User
Budget 2-bed Room
Stayed in Apr 2024
Family
20 review
2.2/5
Posted on Apr 27, 2024
Why is Datong Hotel so bad now? This time I came from Xuchang by train. I originally wanted to transfer to Zhengzhou after arriving in Shanghai and take the night train back to Shanghai. I thought it would be very tiring so I stayed in Zhengzhou for one night. I came to Zhengzhou for five days in 2021 and stayed in this hotel. I thought I would stay in such a hotel this time. Who knew it would be so bad after staying for one day. The air conditioner in the room did not cool down and was always at 30 degrees. The hotel corridor was also cooler than the room. I told the waiter. Now the air conditioner is not turned on at the right time. Is it possible that the weather in Zhengzhou is 31 degrees on this day? Can't it be turned on? I asked for a refund and stayed somewhere else. Later, the waiter said that if I were given an electric fan, it would be cool at night. As a result, the room was 28 to 29 degrees at night. I didn't sleep well all night. Can such a bad hotel still be open? Everyone should not stay in this hotel anymore. Don't be fooled.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that we did not bring you a satisfactory accommodation experience. Our hotel has central air conditioning, which is open uniformly. The machine will be inspected before opening, and it will be opened after the inspection is qualified. It has been inspected for the past two days. The problems you reported will be reported to the superiors to speed up the inspection. We will also improve the shortcomings, and hope that you will not affect your future accommodation experience because of this unpleasant experience.
Guest User
Budget 2-bed Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Very clean house, complete facilities, thoughtful service
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Datong Hotel. Your good comments are the greatest affirmation of our service. We look forward to seeing you again!
AAAzhejiangshuiguopifaxiaochen
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
34 review
1.0/5
Posted on Apr 6, 2024
The hotel is generally shabby, the lights in the room are very dim, and the corridor is very long and depressing, and the walls are covered with dust. The service is disgusting. I called them a day in advance to ask if I could store my luggage before check-in. They said yes on the phone, but when I arrived the next morning, they refused to admit that they had said that. The attitude of the woman was terrible. Fortunately, I contacted Ctrip, and Ctrip reimbursed the cost of storing the luggage outside.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that we did not bring you a satisfactory accommodation experience. There are nearly 40 guest rooms on the first floor of our guest room. The building is quite long. If the guest rooms in the front are full, they have to be arranged in the back, so the corridor will be a little longer. There is no way to solve this problem. If you are not satisfied with the layout, environment, and decoration style of the room, do not use the room. If you go to the main desk within ten minutes, you can cancel it for free. Regarding the luggage problem you mentioned, the luggage can be placed next to the main desk, but our luggage cannot be left overnight. I hope you understand that we will also investigate and implement the service attitude problem you reported, and will severely punish if it is true.
Guest User
Cozy Queen Room
Stayed in Sep 2023
Family
5 review
4.7/5
Amazing
Posted on Oct 3, 2023
The public carpet is laid directly in the room. The room is spacious enough and the facilities are complete. Hygiene: The room carpet and bathroom door frame hygiene need to be improved.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Datong Hotel. Your good comments are the greatest affirmation for us. I will also report your feedback to the housekeeping department and increase the inspection of room hygiene. Thank you for your evaluation and look forward to your visit again!
Guest User
Budget 2-bed Room
Stayed in Sep 2023
Solo travelers
54 review
4.0/5
Very Good
Posted on Sep 26, 2023
Friendly service, clean and close to the train station. But the lid of the kettle was broken and my fingers were burned by the steam! There are no disposable slippers and the central air conditioning is a bit noisy. I hope the hotel will replace the plastic cover of the kettle. The cost is only 20 yuan to avoid scalding guests.
Original TextTranslated by Google
Response from Property: Hello dear guests! When the kettle boils, it will smoke. You need to turn off the power first and wait until it stops smoking before turning it on again. I will also report the issues you report to my superiors. Disposable slippers are available in our hotel. You can call the front desk and the waiter will give them to you. Thank you for your review!
nxlaozhao
Budget 2-bed Room
Stayed in Sep 2023
Travel with friends
31 review
3.0/5
Posted on Sep 13, 2023
Look at the pictures of the room, like it and get a gift, the front desk service is quite rude, and the floor urges guests to check out.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! We are very sorry that we did not bring you a satisfactory accommodation experience. Our hotel has launched activities, and participation is voluntary. There is no coercion, and guests can choose not to participate if they do not want to. We will also verify the service problems you reported, and if the situation is true, the waiter will be punished. Thank you for your comment.
Fanfubengkuiziyu
Budget 2-bed Room
Stayed in Mar 2024
Other
2 review
3.0/5
Posted on Mar 11, 2024
Service: Why does the cleaning lady have to open the door in the morning to ask if you need cleaning? She doesn't respect the privacy of customers at all. She knows there are people in the room and still does this, disturbing others' rest.
Original TextTranslated by Google
Response from Property: Dear guest, we apologize for not providing you with a satisfactory accommodation experience. We have reported your feedback to the housekeeping department, and will strengthen the training of waiters to prevent such problems from happening again.
Guest User
Deluxe Queen Room
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 9, 2023
Hygiene: Very clean, close to the train station, convenient for travel Environment: Very good environment Service: Good service
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Budget 2-bed Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 25, 2023
The hotel facilities are very good, clean and hygienic, the room is spacious, I stayed for two days and the experience was very good. It is very close to the train station. I recommend everyone to come
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
shelly_lea
Budget 2-bed Room
Stayed in Feb 2024
Solo travelers
44 review
3.7/5
Posted on Feb 19, 2024
A very old hotel, It is convenient mainly because it is close to the train station, but the front desk cannot store luggage, Check out before 2pm, if your trip is around this time, it's ok, otherwise don't stay here. Next to it is Erqi Square, which is very noisy. I walked around for a while...
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Datong Hotel. Our hotel is located in the railway station area, which is very convenient for travel. We attach great importance to the problems you reported and have already found solutions. We look forward to your visit again!