Juyue Hotel

Juyue Hotel Reviews

Juyue Hotel

Xinpu building, intersection of CBD business inner ring and business East 5th Street, Jinshui District, Zhengzhou, Henan, ChinaView Hotel Details
Juyue Hotel
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Juyue Hotel Guest Reviews

4.8/5
Excellent
2129 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2129)
Positive reviews(2112)
Reviews with photos/video(731)
Friendly front desk staff(324)
Delicious breakfast(155)
Perfect for business trips(86)
Would stay again(75)
Loved the night views(39)
Nice toiletries(38)
Close to metro(35)
Negative reviews(17)
Guest User
Guestroom (Double Bed)
Stayed in Aug 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Great service. Really polite staff! I stayed there for a week while moving out of Hong Kong, and the staff was very kind to me.
Response from Property: Dear friend:it is an honor for you to be satisfied. Your satisfaction is our greatest pursuit. The hotel has standard room facilities and professional staff training. We look forward to your next visit and will do even better. Wishing you all the best!
Alec George
Guestroom
Stayed in Feb 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 7, 2024
Great.
Response from Property: Dear guest: Thank you for your visit, and we sincerely appreciate your love and recognition of us. You remember the wonderful time here, which moved us deeply. It is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise, and at the same time, we are more motivated to continue moving forward. Your satisfaction with all aspects of hotel facilities and services is the driving force behind the work of all hotel staff, and the ultimate goal of our service is to make every guest feel at home. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your outings. It is our honor to serve you, and all hotel staff look forward to your next visit!
Anonymous User
Panorama Room (Double Bed)
Stayed in Nov 2024
Business travelers
3 review
2.2/5
Posted on Dec 17, 2024
Very dissatisfied. The scale was out of power. The bathroom in the room smelled bad. The elevator lobby was worse than an ordinary business hotel. After checking out and making comments, there was no apology or explanation. The only thing I could see was the corn tower. I would like to advise. Everyone, please stop stepping on this trap.
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Response from Property: 尊敬的貴賓,您好!感謝您選擇入住俱悦酒店(鄭州CBD會展中心店),非常抱歉沒能給您帶來滿意的入住體驗,我們深表歉意!您反映的體重稱沒電問題,店長和客房經理第一時間對電子產品進行了檢查和維護。入住期間接到您反饋房間異味問題,我們服務人員第一時間提出給您更換升級的房間,未能得到您的同意!對於這個問題,我們也很慎重的第一時間安排酒店工程部及酒店施工團隊對酒店衞生間及所有排水管道、排風系統進行全面檢查維護,對於您入住期間不好的體驗,再次向您表示歉意!俱悦酒店是打造高性價比、入住體驗型品牌酒店,顧客入住體驗度一直是我們努力的方向,也是我們服務的基礎,瞭解到您也是經營投資酒店的同行,誠懇的邀請您方便時來指導交流,我們需要學習的地方還很多,做酒店我們是用心的!也希望能在您的指導下,我們能做的更好!衷心祝願2025年萬事順意 得償所願!!
Anonymous User
Guestroom (2 Beds)
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 14, 2024
For the meeting, I chose a hotel next to the conference center. I found that I really chose a good hotel when I came here. The location is very close to the entrance of the conference center, which saves a lot of time every day. The whole hotel is controlled by Xiaodu smart control, curtains, TV and lighting. The room is equipped with a refrigerator and a disinfection cabinet. You can disinfect water cups and towels by yourself. The hotel provides unlimited drinks, snacks and tea. It is very warm. The hotel breakfast is a simple Chinese and Western breakfast, and the additions are very timely. The hygiene is very good. Five-star praise
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Response from Property: Dear guest: Hello! I am really excited to see your simple yet profound praise, and you recognize our hotel so much. Our hotel provides the most considerate and meticulous service to every guest, bringing a super value experience to every guest. We show our guests the unique charm of the hotel with a simple style and warm and considerate service. Your encouragement is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time!
Maikeercui
Guestroom (Double Bed)
Stayed in Apr 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on May 14, 2024
The room is clean and tidy, Free drinks in the mini bar Service: The front desk receptionist is very enthusiastic and attentive. This is the best service attitude I have ever had in a hotel. Thumbs up.
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Response from Property: Dear guest: Hello! Thank you for your careful review! I am glad that Juyue Hotel can bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. The hotel is located in the CBD business district, with convenient transportation and only one road away from the convention and exhibition center. We will, as always, welcome you again with the most cordial smile. I wish you all the best~
Xiaoyazi
Guestroom (Double Bed)
Stayed in Apr 2024
Family
17 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is in a very good location. There is a subway station nearby, which is a 7-8 minute walk to the Convention and Exhibition Center Station. The landmark Big Corn Building is right next to the hotel, and the night view is beautiful. It is very convenient to eat around, and the old teahouse at the foot of the city wall is great. The hotel staff provided good service, the room was clean and tidy, and they also gave us snacks and small cans of tea.
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Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. The guest room is equipped with a smart Xiaodu, which can help you control the switch, chat with you, and listen to music. It can guarantee your safety and privacy! Thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to the next trip, and we can create more perfect service for you
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Family
8 review
4.8/5
Amazing
Posted on May 3, 2024
Environment: The hotel is not big, and the room is also small, but the bathroom is separated into dry and wet areas, and most importantly, it is very close to the corn tower. Facilities: It is worth praising that the hotel's facilities are very advanced, with Xiaodu intelligent voice control, electric curtains, sensor trash cans, and free TV for watching IQiyi. What's even more cozy is a small tea table by the window, where you can sit and enjoy tea and view the scenery. Service: The most worth mentioning is the hotel's service, which is really five-star from the front desk to the back kitchen of the restaurant. A warm welcome as soon as you enter the door, and children's toothbrushes and slippers are specially given to children. After checking in, they are sent to the elevator entrance. There are several kinds of snacks in the room, and several bottles of Yibao mineral water and several kinds of drinks are sent. Although there are not many types of breakfast, the service is very considerate. The wontons were cooked and were afraid that we would be burned, so they were personally served at the table. I was a little hesitant after seeing some bad reviews before, but I was completely relieved after checking in. If you don't have too many requirements for room space,
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Juyue Hotel and giving us a satisfactory and positive evaluation. We start from every detail and strive to make every guest's face full of happy smiles after checking in. We do our best to get closer to you and give you more happiness. Between the lines, Xiaoyue feels your satisfaction. Knowledge is the shadow of diligence, and sweat is the mirror of diligence. Xiaoyue always reminds herself to make every guest feel the warmth and comfort of home. Xiaoyue will continue to work hard and look forward to coming home often~ Wish you all the best!
7fenxiuqi
Panorama Room (Double Bed)
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 2, 2024
Very satisfied. First, the service attitude is very good and polite. Whether it is checking in or eating, there is a feeling of home. Second, the room is very smart. There is Xiaodu intelligent operation. Third, it is the hardware. Whether it is the children's toiletries or the snacks in the room. They all take the guests into consideration.
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Response from Property: Dear guest, Hello: Xiaoyue is really relieved to see your thoughtful comments. Thank you for choosing and staying at Juyue Hotel. Juyue Hotel is located on the west side of the intersection of Business Inner Ring Road and East Fifth Street in Zhengdong New District, Zhengzhou City. It is very convenient for transportation, shopping and leisure. The hotel has a unique decoration style, advanced and considerate facilities and equipment. All rooms are equipped with Xiaodu intelligent voice system, Xiaomi ion air purifier, independent cup and towel disinfection cabinet, etc. All the efforts of Xiaoyue’s friends are only for you and all VIPs to stay, and strive to get the most comfortable and satisfactory stay experience. We will stick to our original intention and continue to work hard, looking forward to serving you again! Juyue wishes you a happy life and a good mood every day
Guest User
Guestroom (Double Bed)
Stayed in Feb 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Mar 10, 2024
Enjoy your stay at the Chris Botti trumpet concert at the Convention Center. The hotel is in an excellent location. Metro Line 1 is an 8-minute walk from the city center (Erqi Square, etc.). The room size is suitable, the heating is sufficient, and the hot water flow is large and the water temperature is adjusted normally! The south-facing room has plenty of light (the hotel will reserve this after leaving a note). The front desk service is polite and thoughtful! If you have questions and answers, please give thumbs up for the smiling service👍 The room hardware and intelligent facilities are first-class, and the supporting supplies are complete and complete, which is beyond the average hotel of the same level (see picture). In comparison, the taste of breakfast is a bit lacking and there is room for improvement! Hope it stays and improves!
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6/19
Response from Property: Dear guests: Hello! Thank you very much for choosing Juyue Hotel as your choice for travel and giving us timely feedback on your stay experience. It is our greatest honor to be able to bring you satisfactory service! However, from your review, we regret to see that this stay did not meet your expectations, and we sincerely apologize for the inconvenience caused to you. At the same time, thank you very much for your patience in giving us feedback on your experience. We will continue to work hard to satisfy every guest at breakfast! Give back the trust of our customers with a thousand times more dedication. We hope you can witness our growth and sincerely look forward to your visit again!
Anonymous User
Guestroom (Double Bed)
Stayed in Mar 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Apr 22, 2024
This is the first time I give the hotel a full five-point praise~ Before I checked in, the hotel called to remind and confirm; because I arrived at the hotel late, it was already past 12 o'clock, and the front desk staff still received me warmly, and did not show fatigue because of the late night. The check-in was fast, and the room usage was also explained very clearly. Entering the room, the bed is very large, Xiaodu can control everything, the mouthwash cup and towel bath towel are in their own disinfection cabinets, and the mineral water and snacks in the room are also ready, just for me as a late-night snack from afar. The bathroom and shower room are separated into dry and wet areas, and they are cleaned cleanly. This price also includes a hearty breakfast, which is no less than a star hotel, making people feel at home. The location is also very good, and the International Convention and Exhibition Center is just across the road. I will stay here again when I come to Zhengzhou next time.
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Response from Property: Dear guest: Hello! Thank you for staying at Juyue Hotel and giving us a full score review. Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. The world has changed, but the warmth in memory is eternal. I hope our Juyue Hotel will be the eternal warmth in your memory! We are grateful for meeting you unexpectedly this time. We will cherish it and look forward to seeing you next time! Wish you well!
kkwang1225
Sunshine Room (Double Bed)
Stayed in Mar 2024
Business travelers
16 review
4.7/5
Amazing
Posted on Apr 21, 2024
Facilities: New Sanitation: Clean and tidy Environment: The room environment is very good, with a city view. The elevator from the front desk to the room is shared by the business building. You need to swipe your card to select the hotel floor. Free drinks in the mini bar: 4 cans of drinks without duplicates. Great!
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Response from Property: Dear guests, hello! Thank you for staying at Juyue Hotel. Juyue Hotel is an intelligent hotel. The rooms are voice-controlled and can also be operated manually. You can call Xiaodu to control the lights, air conditioners, and curtains. You can completely free your hands. First encounter, if you meet again. Providing attentive service is the purpose of Juyue Hotel. It is also a blessing for Xiaoyue to have guests like you. Juyue Hotel has always been committed to bringing high-quality check-in service experience to every guest. Satisfaction is only the starting point, and surprise and touching are our ultimate goal. I hope you can feel the most sincere service every time. All Xiaoyue staff are looking forward to your next stay!
Guest User
Panorama Room (Double Bed)
Stayed in Mar 2024
Couples
53 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel is in a good location. You can see the lights of the Yumi Building, the inner ring and the lights of the overpass at night. It's beautiful. The waiters are enthusiastic, the room is clean and hygienic, and there is also smart Xiaodu to help. The hotel warmly distributed a large bottle and two small bottles of mineral water, four cans of drinks, four packs of snacks, two small cans of tea, and two small sticks of honey.
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6/9
Response from Property: Dear guest, hello! I am so excited to see the simple yet profound praise from the guest, and I am so impressed by your recognition of our service. We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Juyue Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with its simple style and warm and considerate service. The guest's encouragement is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Guestroom (2 Beds)
Stayed in Mar 2024
Other
2 review
4.7/5
Amazing
Posted on Apr 19, 2024
I went to Luoyang to see the flowers and transited in Zhengzhou. I stayed for two nights. Except that the room was a little small, it was a five-star hotel. The room was clean and tidy. Although there were not many varieties of breakfast, the taste was good 👍. There were also smart service equipment in the room, which was a little surprise!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your wonderful praise and sharing. Juyue Hotel is located at the intersection of the inner business ring and the business East Fifth Street in Zhengdong New District, Zhengzhou City. There are many food attractions and shopping malls around it, which is very convenient for travel and shopping. The hotel is equipped with comfortable guest rooms, nutritious breakfast, and caring and warm service, so that you can always feel lively and exquisite during your stay in the hotel. Your satisfaction is our starting point, and surprise and touching are our goals. I hope you have a pleasant stay experience in Xiaoyue's home, and every time you think of it, a smile can appear on the corner of your mouth. We sincerely look forward to meeting you again. Xiaoyueyue formally invites you O(∩_∩)O hehe
Guest User
Sunshine Room (Double Bed)
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The room is very clean, the service attitude is very good and proactive, the environment is also very good, the rooms are all equipped with independent disinfection cabinets, separate disinfection cabinets for water cups and bath towels, and the toiletries are very fragrant and individually packaged. The breakfast is also good, and the room is also equipped with free snacks and drinks and a small can of tea. The stay experience is very good, and it is a very cost-effective hotel. I will choose to stay again! !
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Response from Property: Dear guest: Hello! Xiaoyue feels that it is the best day to see your 5-point praise as soon as I get to work! Thank you for taking the time to give Xiaoyue such a good comment. We are also very touched and grateful! Xiaoyue adheres to the original intention of customer-first service, and strives to create a diligent, friendly and efficient service quality, so that every guest who feels Juyue Hotel can get the most satisfactory stay experience. If you like us, please recommend it to your friends around you. Xiaoyue looks forward to your stay again!
Guest User
Sunshine Room (Double Bed)
Stayed in Mar 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The hotel is very clean. The front desk service is very enthusiastic. The rooms are all intelligent voice controlled. Just call Xiaodu Xiaodu and you can control the curtains, TV, etc. in the room. It is very convenient and frees your hands. The room also provides free snacks and drinks. It is very considerate. Even the bath bar is free to use and can be taken away after use. It is a very cost-effective hotel. When I arrived at the hotel, I changed to a room with a view of the corn building. It is very good and worth staying. The service staff is enthusiastic~~~
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Response from Property: Dear guest, hello! Thank you for your generous five-point praise. Your praise makes Xiaoyue very excited. Our enthusiasm for you will surely increase day by day. We only hope to meet you again. If you like it, please come again. Our gentle treatment will last for a long time. Your arrival is the greatest affirmation for us. High-quality service is our commitment to every VIP of Juyue Hotel. Each of our guest rooms has a different theme layout. We are looking forward to your next stay. All the staff of Juyue Hotel are looking forward to your coming again!