Hampton by Hilton Zhengzhou Zhengdong New District Guest Reviews
4.8/5
Excellent
1658 review
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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1658)
Positive reviews(1625)
Reviews with photos/video(135)
Delicious breakfast(279)
Friendly front desk staff(277)
Easy to get around(146)
Perfect for business trips(58)
Close to train station(46)
Stayed multiple times(18)
Tasty restaurant(16)
Delicious buffet(8)
Negative reviews(28)
Chicken Feet
Deluxe Room (2 beds)
Stayed in sie 2023
Business travelers
18 review
4.5/5
Great
Posted on 20 sie 2023
Good location, easy to move around. As with all Chinese hotels the room doors close so loud you hear all other guests coming in and out. The cleaning 阿姨 are so loud yelling in the corridor
Response from Property: Dear guest, we are very sorry to disturb you due to the noise problem during your stay. We will immediately report the problem to the manager in charge and strengthen staff training. We hereby apologize to you on behalf of the hotel.
ABMD US INC
Deluxe Room (2 beds)
Stayed in gru 2023
Business travelers
68 review
5.0/5
Outstanding
Posted on 25 gru 2023
Dusty was excellent and continues to exceed all expectations
Response from Property: Dear friends, hello! Thank you for your encouragement and praise to the hotel and friends. We have been doing our best to create a comfortable and warm living environment and quality service for each friend. With your encouragement, we believe that we will do better
Guest User
Superior Room (2 beds)
Stayed in gru 2023
Business travelers
1 review
4.0/5
Very Good
Posted on 24 gru 2023
Nice hospitality staffs
Response from Property: Hi Dear friends, thank you very much for staying at Hilton Huanpeng Zhengzhou Zhengdong New District, we are so honored to make you satisfied with the overall hotel! However, the pursuit of perfect Little Hampton did not get your five points of praise, or a little sad ~~~ Hampton@Hillon Hotel is the largest business chain brand under Hilton, committed to becoming the best choice for business elites and family travel. "Friendly, reliable, caring, considerate" Huan Xiaobao look forward to meeting you again oh - warm Little Hampton
Paopao
Deluxe Room (2 beds)
Stayed in mar 2024
Business travelers
25 review
4.7/5
Amazing
Posted on 12 mar 2024
The room was spacious and bright. The cleaning lady waited patiently for me after I answered the phone and took a nap to come over and do some cleaning. Before I left, she specially put a few more bottles of mineral water for me. She noticed a detail and I made tea. The little beauty at the front desk was patient and responsible. A good stay experience
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Response from Property: Hello, dear friend, I did not get your 5-point praise. Huan Xiaopeng feels very sad and self-blame~~~~ (>_<)~~~~ It is us who provide our friends with a satisfactory living experience. Your responsibility is our biggest wish. We will continue to work hard and look forward to your presence on our way forward. We can receive your 5-point like as soon as possible - Huan Xiaopeng who pursues progress.
Guest User
Deluxe Room (2 beds)
Stayed in lut 2024
Family
4 review
5.0/5
Outstanding
Posted on 16 lut 2024
The hotel room is very cozy and well soundproofed. There is almost no sound at night. There are free mineral water and drinks in the room. Frank, the front desk manager, was very friendly and gave us children's slippers and children's toothbrushes. The location of the hotel is also very good. It is very close to the East Station, which takes 9 minutes to get there by taxi. It is also close to the subway station, which takes about 10 minutes to walk.
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Response from Property: Hello, dear guest, Huan Xiaopeng is very honored and happy to see your full five-star review. Huan Xiaopeng is very happy to serve you! We hope that through meticulous service and a warm and comfortable environment, every guest can feel the spirit of "friendliness, reliability, care and thoughtfulness" and make their stay comfortable and happy. welcome next time. ——Looking forward to your happy children
ZWJ333
Deluxe Room (2 beds)
Stayed in sie 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on 4 sie 2023
The hotel is not far from Zhengzhou East Railway Station. It is very convenient to take a taxi back and forth. The hotel waiter Wang Yanli is very enthusiastic. Every time we meet, she will say hello and ask us if we need mineral water.
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Response from Property: i Dear friend~ la la la, here I come. Seeing such a thoughtful comment from my dear friend, there is a warm current in Huan Xiaopeng's heart. From the top of the head to the soles of the feet, it seems to have opened up the two veins of Ren Du, happy and happy! Sincerely thank you for your approval. "Friendly, reliable, caring, and considerate" is the sincere service provided by Huanpeng to every guest. We are committed to letting you experience our extraordinary check-in experience. Come often when you are free~~ Dear all 5 points praise, Huan Xiaopeng Like the spring breeze, suddenly there is a feeling of "the spring breeze is proud of the horseshoe disease, and I can see all the flowers in Chang'an in one day". Thank you for your affirmation and support for Xiaopeng Huan. In this beautiful city, Xiaopeng Huan looks forward to seeing you again.
Yuxuan
Deluxe Double Room
Stayed in cze 2022
Business travelers
6 review
1.0/5
Posted on 24 cze 2022
A person who travels a lot, this is the first review. As soon as he enters the room, there is paper and hair in the toilet, there is also hair on the ground, and there is garbage on the ground. After calling the front desk, he comes in and simply puts away the hair in the bathroom. The toilet is flushed and flushed. The whole house was not cleaned and the room was not changed. Secondly, in the deluxe double room, the window is so small, it is too rubbish.
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Response from Property: Hello dear friend! I am very sorry for your experience this time. The room really shouldn’t have such a sanitary problem. It is the first time this has happened. I am sorry again for affecting your mood. This room type is indeed a deluxe double room, and it is a room on the 9th to 13th floors It is indeed a luxury room type. We cannot do without your support and encouragement on our way forward, we will always work hard, I wish you a happy life and smooth work! ——Huan Xiaopeng, who blames himself and pursues progress
Guest User
Superior Room (2 beds)
Stayed in lip 2021
Family
7 review
5.0/5
Outstanding
Posted on 19 lip 2021
From the perspective of accommodation, the rooms are tidy and clean, especially the service robots, which the children like very much. The phone sent a few more bottles of water to the front desk, which were delivered by the robots. The children are very happy!
From the perspective of breakfast, the richness is definitely beyond expectations, with many varieties.
The service point of view is more recommended. I saw that there were children when I checked in. I took the initiative to give the children’s suit. After leaving the store, I dropped the facial cleanser. The manager Zheng Meng of the hotel took the initiative to contact and send it back. Everything is good. The East Station is only two kilometers away, and the brother who was in line was always black when he pulled over
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Response from Property: Dear friend, thank you for your recognition of Hampton by Hilton Zhengzhou Zhengdong New District. Huan Xiaopeng is really full of joy~ Only after experiencing it will you understand that continuing the comfortable accommodation environment and perfect service as always is what we can do for you arrived. I hope you can come here often and feel our efforts and differences. I hope that this inadvertent encounter with you will become our reunion every year. With blessings and longings, we are still here, waiting to share the next wonderful time with you——Sincerely, Huan Xiaopeng
Guest User
Superior Room (2 beds)
Stayed in wrz 2021
Business travelers
27 review
5.0/5
Outstanding
Posted on 25 wrz 2021
The hotel is very convenient and close to the high-speed railway station, good choice for business trips, Juanjuan who checked in at the front desk is also very enthusiastic and service, good attitude, and very comfortable sleeping 😌
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Yuannihuanyan
Superior Room (2 beds)
Stayed in wrz 2021
Business travelers
14 review
5.0/5
Outstanding
Posted on 24 wrz 2021
Xiao Song at the front desk service is very good, not only upgrade the room for free, but also temporarily increase the check-out time, next time you stay in Zhengzhou will come here to experience, the service is really good