Xinya International Hotel

Xinya International Hotel Reviews

Xinya International Hotel

No.26 Erqi Road, Guancheng Hui District, Zhengzhou, Henan, 450000, ChinaView Hotel Details
Xinya International Hotel
Xinya International HotelXinya International HotelXinya International Hotel
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Xinya International Hotel Guest Reviews

4.5/5
Good
988 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(988)
Positive reviews(945)
Reviews with photos/video(274)
Easy to get around(151)
Friendly front desk staff(120)
Close to metro(61)
Convenient for shopping(60)
Large rooms(58)
Average sound insulation(36)
Loved the night views(21)
Comfortable bed(21)
Negative reviews(43)
Anonymous User
Standard Queen Room
Stayed in Oct 2024
Travel with friends
5 review
3.0/5
Posted on Nov 10, 2024
Room amenities are quite old. No fridge in the room. Location is near 27 square and metro
Response from Property: Dear guest. Thank you very much for choosing to stay at the New Asia Hotel. We only have a small refrigerator in the family bathtub and king size room, or the front desk also has a refrigerator. If you have any items that need to be stored in the refrigerator, you can notify the front desk. The front desk is on duty 24 hours a day and is always at your service. Looking forward to your visit again and wishing you a pleasant journey!
Anonymous User
Standard Queen Room
Stayed in Nov 2023
Solo travelers
7 review
2.7/5
Posted on Jan 7, 2024
Small welcome gift pack provided upon check in. However quite disappointed with the room: room is small and dark, looks like just renovated but can see the facilities are old with some malfunction power sockets. The bathroom wall is still wet. Wifi connection not stable, I have to use my mobile data. Location wise surrounding of this hotel is not foreign friendly. There isn’t obvious hotel main entrance but have to walk about 300m from the roadside, not easy for taxi to locate the hotel especially first time visitor. Also bear in mind that it is located near the famous 27 tower which will strike at the top of every hour, can be heard clearly from the hotel room.
Response from Property: Dear guest, we apologize for not being able to provide you with satisfactory accommodation. We attach great importance to your feedback and have forwarded it to relevant departments. We will make improvements to any shortcomings and attach great importance to employee training. We look forward to your visit again, so that we can have a chance to make up for it. I hope you have a smooth work and a happy life!
Laila
Standard 2-bed Room
Stayed in Jun 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Hotel good location and nearby restaurant
Response from Property: 【 Across from Asia 】 Dear guest, hello! Thank you very much for your 5-point positive recommendation. Your recognition and affirmation of us are our greatest motivation, and customer satisfaction is the service standard we have been pursuing! The New Asia Hotel is located in the city center, with complete commercial and service facilities in the surrounding area. Dehua Pedestrian Street, Erqi Square, David City, and MixC City are all nearby. Thank you for your stay!
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2024
Couples
10 review
4.7/5
Amazing
Posted on Apr 14, 2024
Overall was good and location is near to shopping mall.
Response from Property: Dear guest, hello! Thank you very much for your 5-point positive recommendation. Your recognition and affirmation of us are our greatest motivation, and customer satisfaction is the service standard we have been pursuing! The New Asia Hotel is located in the city center, with complete commercial and service facilities in the surrounding area. Dehua Pedestrian Street, Erqi Square, David City, MixC City, and more are all nearby. In addition, transportation is also very convenient, with train stations, bus stations, subway lines 1 and 3 nearby, making travel very convenient! Thank you again for your stay!
Guest User
Standard 2-bed Room
Stayed in Feb 2024
Business travelers
47 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Great place for cheap price
Response from Property: Hello dear guests!Thank you very much for choosing to stay at our Xinya Hotel and sharing your stay experience! Xinya Hotel is committed to providing you with a friendly and thoughtful stay experience!Sincerely looking forward to your visit again!
LINGS
Standard 2-bed Room
Stayed in Sep 2023
Couples
44 review
4.7/5
Amazing
Posted on Oct 29, 2023
Needby to many busy malls. Room spacious.
Response from Property: Dear guest,hello,Thank you very much for choosing Xinya international Hotel.Your satisfaction is the driving force behind our efforts. We look forward to your visit again!
Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 16, 2024
设施:😄😄😄😄😄
Response from Property: 【二七塔對面】尊敬的賓客您好!非常感謝您選擇入住我們新亞酒店並分享您的入住感受!新亞酒店致力於為您提供親切周到的入住體驗!真誠期待您的再次光臨
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The room was very clean, spacious and bright, and the front desk service was very attentive. There was no late fee for check-out after noon. The invoicing person, Xiao Wang, provided good service. He issued an invoice as soon as possible after contacting us. The service was very heartwarming! Outside the window is the Erqi Tower, and the night view is beautiful! Highly recommended 🍎
Original TextTranslated by Google
Response from Property: 【打卡二七塔】尊敬的賓客您好,感謝您入住新亞國際大酒店,看到那你字裡行間對我們的肯定和鼓勵,我們會繼續努力,給客人提供更舒適的入住環境,更專業温暖的入住體驗。新亞國際大酒店位於鄭州市中心,臨近火車站,地鐵一號線和三號線,出行交通方便。毗鄰二七紀念塔,晚上二七紀念塔夜景好看。期待您再次光臨,祝您生活愉快!
Guest User
Standard Queen Room
Stayed in Nov 2024
Solo travelers
2 review
3.7/5
Posted on Dec 10, 2024
The hotel is in a good location, very close to the subway station. But the hotel lobby is hard to find, there is no lobby sign. Check-in is convenient and fast, but due to staff problems, the room card cannot be swiped to reach the check-in floor, and can only be swiped to the 18th floor. Go up and come down again and let the front desk handle it. The room facilities are relatively old, the sockets are loose, the mobile phone charger will fall off, the toilet smells of mold and urine and needs cleaning to be reprocessed, and the bathroom curtains and non-slip mats are all moldy.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Shuangjiaozhangliangdadi
Standard 2-bed Room
Stayed in Nov 2024
Travel with friends
108 review
4.7/5
Amazing
Posted on Dec 8, 2024
The hotel is located in the bustling Erqi Square business district, with convenient transportation and convenient shopping. The room is clean and tidy, the service is warm and thoughtful, the facilities are complete, and the price is high. It is worth staying.
Original TextTranslated by Google
Response from Property: [Opposite Asia] Dear guests, hello! Thank you very much for your 5-point positive recommendation. Your recognition and affirmation of us is our biggest motivation. Customer satisfaction is the service standard we have been pursuing! Xinya Hotel is located in the city center and is surrounded by complete commercial service facilities. Dehua Pedestrian Street, Erqi Square, David City, Vientiane City, etc. are all nearby. In addition, the transportation is also very convenient, with train stations, bus stations, subway line 1 and Line 3 is nearby, making traveling very convenient! Thank you again for your stay!
Guest User
Standard 2-bed Room
Stayed in Oct 2024
Family
14 review
4.0/5
Very Good
Posted on Nov 30, 2024
The soundproofing is so poor that I can hear the neighbor coughing clearly while watching TV. The location is good, facing 27th Square. The breakfast was not good. It was the first time in so many years that I encountered a buffet breakfast that ended at 9 o'clock. It was fine. There were too few breakfast varieties and there was nothing to eat. I might as well sleep in the room, which wasted my time to get up at 8 o'clock. Then there were holes in the sheets, well, better than clean ones. The bed and pillows were also quite comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
bank2019
Standard 2-bed Room
Stayed in Oct 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 25, 2024
It's really great. You can see the Erqi Tower when you open the window. It's on a high floor and has a free room upgrade. The breakfast is also good. The executive room has a desk where you can sit and read. It's the first time I want to stay in a hotel during my trip. Go play.
Original TextTranslated by Google
Response from Property: [Opposite Asia] Dear guests, hello! Thank you very much for your 5-point positive recommendation. Your recognition and affirmation of us is our biggest motivation. Customer satisfaction is the service standard we have been pursuing! Xinya Hotel is located in the city center and is surrounded by complete commercial service facilities. Dehua Pedestrian Street, Erqi Square, David City, Vientiane City, etc. are all nearby. In addition, the transportation is also very convenient, with train stations, bus stations, subway line 1 and Line 3 is nearby, making traveling very convenient! Thank you again for your stay!
Zhujiudiantaiduo
Standard 2-bed Room
Stayed in Aug 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The room is relatively large and easy to find. You can see it after exiting the subway. The scenery is very good, overlooking the entire business district. The room was quiet and the bed was very comfortable. Overall, I was very satisfied.
Original TextTranslated by Google
Response from Property: 【亞細亞對面】尊敬的賓客: 感謝您入住酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!
Guest User
Standard Queen Room
Stayed in Nov 2024
Solo travelers
4 review
2.2/5
Posted on Dec 22, 2024
The sofa and carpet were stained, the chairs were worn out, and the elevator button leaked electricity when I pressed it. I was electrocuted for three days after staying there for three days. I’m sure it’s not static electricity, because I was electrocuted every time I pressed it in various ways 😂😂😂
Original TextTranslated by Google
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,冬季乾燥,已經通知相關部門採購防靜電貼貼到電梯按鈕上,。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
Tianchiting
Executive Room (2 Beds)
Stayed in May 2024
Business travelers
27 review
4.0/5
Very Good
Posted on Jul 2, 2024
Xinya Hotel is right in the city center and close to Erqi Square. It has obvious location advantages and convenient transportation. The hotel facilities are complete and the decoration is exquisite. The service staff are attentive and attentive. Although there is no buffet breakfast, the breakfast delivery service is also on time. The dishes are also carefully matched and worthy of praise!
Original TextTranslated by Google
Response from Property: 【近人民公園】尊敬的賓客: 感謝您入住酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!