Xinya International Hotel

The hotel entrance is very small, and you can't tell it clearly when you get to the door. There is a very small reception desk, everything is simple, there is no place to eat breakfast, and they said that breakfast is delivered to the room. I left early in the morning, so I didn't see it. The room is average, acceptable, clean, and the bedding is of good quality. The noise of Erqi Square is endless at night, and the sound of racing cars on the road is one after another in the early morning. In short, the room on the 20th floor is still noisy. The service attitude is average, neither cold nor warm.

The experience was very bad. First: When checking in, the front desk staff provided very poor service, and they looked like they owed him millions. Second: After checking in, the room was not cleaned properly, there was dust on the table, and there was no cold air in the room. The weather was very hot. At that time, I was still returning to Zhengzhou from Xi'an. I thought the price was very equal, so I booked this hotel. Later, I called the front desk to ask, and then I learned that there was no cold air in the room, and they did not remind the guests when checking in. I turned on the air conditioner in the room, and it was getting hotter and hotter. I called the front desk, and the front desk said that the air conditioner panel was broken, and it did not prevent the cold air from coming out, and it was getting hotter and hotter. Third: The communication with the front desk was very unfriendly. I asked to change the room, and the front desk said: You can stay or not, I am also a hotel operator, and I believe in Ctrip. The reason why I booked the hotel on Ctrip is that I didn’t use the members of Huazhu Club, so I used Ctrip directly. Fourth: On the night of check-in, I found that the price had been reduced, and I communicated to refund the price difference. Ctrip customer service was very friendly, but the front desk staff cursed and just didn’t refund it. The service was very poor.

The room is very comfortable, the sheets and quilts are also comfortable at home, and you can see the Erqi Tower, the iconic building of Zhengzhou, from here. You can eat and go shopping in Dehua Street, David City, and Vientiane City. It is really a suitable place to stay when traveling! Highly recommended!

The hotel is near the Erqi Memorial Tower and is located in a busy commercial area. The hotel facilities are OK. It's just that parking is inconvenient. There is basically no parking space in front of the hotel. You can only hear the Hualian parking lot opposite. The parking fee is paid by the hotel. You pay first, take a screenshot of the payment voucher and send it to the hotel staff, and he will transfer the money to you via WeChat. The waiter is still very enthusiastic.

Facilities: There are few parking spaces. When I went there, there were no parking spaces. It was the first time I stayed in a hotel and had to park in the parking lot outside at my own expense. It was inconvenient. Maybe it was because I was traveling on vacation. Hygiene: Good Environment: Good Service: Good, the lady at the front desk was very nice and the service was very good It is mainly next to the Erqi Tower, which is convenient enough and close to the City of David, Wanbo Mall and so on.