Guest User
May 5, 2024
Room: The room is large, the floor is high and the view is good, which is suitable for parent-child travel. My eldest child loves swimming, so I called to inquire about the opening hours of the hotel swimming pool. Here I would like to thank Miss Li Yuanlian from the reservation department for making our May Day hotel experience comfortable. After consulting with her, the lady helped us upgrade the room and sent breakfast to my eldest child (free for the second child). The front desk staff were very enthusiastic and attentive, and arranged to add quilts for us (so thoughtful). When we arrived in the room, the housekeeping staff saw that there were many of us and came to give us mineral water. It was very attentive. My eldest child specifically told me to give the hotel a five-star rating and stay at Zhengfangyuan Hotel next time I come to Zhengzhou.
Service: From Miss Li Yuanlian from the reservation department to the brothers in the concierge department, to the sister who delivered the quilt in the housekeeping department, the brothers and sisters were very enthusiastic and considerate. We delivered the luggage and supplies for the journey in advance. The brother in the concierge department helped me go to the express cabinet to pick up the express and the large luggage carton and sent them to the room. When checking out, the staff saw my two children and gave them cute little gifts "key chains" for them. The children loved it.
Breakfast: The breakfast is rich, the hotel provides set meals, as well as the local specialty "Hot and Spicy Soup". In addition, the "Triangular Cheese" is very good, my eldest child's favorite, and it is a private dinner. The restaurant staff is also very nice. They helped me toast bread and fetched boiled water for my second sister, so that I could have a better meal. In short, it is a five-star hotel that treats guests very attentively. I plan to come to Zhengzhou again during the Dragon Boat Festival and continue to stay in this hotel. Five-star praise!
Original TextTranslation provided by Google