Guest User
February 26, 2024
After staying for two days, the bedding and cleanliness of Atour are still good. The free breakfast provided is also good. However, the experience at Atour is not very good. One is that taxis can only go to the street outside the hotel, which is not very convenient. When I checked into the room, the central control panel of the air conditioner said filter. It took a long time for the air conditioner to start heating up, but it was still quite warm afterwards. After checking in, the wireless network couldn't be connected, and the hotel TV remote control didn't match. The waiter came over and sent another one. The phone didn't work at first because the robot delivered the food, so there was no way to ask the waiter to come and fix it. The whole thing is very troublesome. The next day, because my girlfriend had too much luggage, she didn’t want to change rooms and chose to stay in the same room. At 12 noon, the waiter came and knocked on the door to ask if the cleaning was done. Until 3 p.m., she kept coming four or five times. Knocking on the door especially affects lunch break. After going out for business in the afternoon, I returned to the hotel at 6.7 o'clock. The waiter was vacuuming the carpet at the door again, making a huge noise. During the Lantern Festival in the evening, the sound insulation effect of the glass was very poor, and it was close to the street. The fireworks outside were noisy all night, which made the stay quite miserable.
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