Songguo Hotel (Zhengzhou Tongbai Road Central Hospital Metro Station)

The room was very clean, the service from the front desk guy was also very good, the location is very convenient, and the sound insulation is also good. However, the smell of sewerage in the toilet affects the stay experience. I hope it can be improved. In short, the price/performance ratio is still very high!

Facilities: The air conditioner is broken Health: OK Environment: OK Service: very poor

Room hygiene, facilities and services are very poor. I stayed at Pinecone Hotel once before and thought the price and environment were pretty good. I stayed here again this year. I got electricity at around 11 o'clock. I took a look at the bed before going to bed and found a yellow stain on the sheets. Then I looked at the quilt cover and saw large black stains on the top and bottom of the quilt cover. Then I looked at the pillow and there was also a black stain on the pillowcase. Stains. We called the front desk and said they had no room and could only change the sheets. The security guard brought the sheets and we changed them ourselves. When I lifted the sheets, I discovered that the mattress was extremely dirty and there were hairs on it. Then I put two layers of sheets on it. The staff's explanation for the dirty bedding was that it couldn't be washed off! ! ! If the stains on hotel sheets cannot be washed away, shouldn’t they be replaced with new ones? ! ! Isn’t the hygiene of hotel bedding the most basic? ! The fan in the bathroom was noisy like a tractor, and there was a smell of smoke and sewer inside. When I woke up in the morning, the light switch on the porch was broken. There are cigarette stains on the trash can ring! There are also a lot of black dirty marks on the wall! The door is also broken. When closing the door, you need to lift it up to close it! ! ! It was already around 12 o'clock when I discovered that the bedding was dirty. If it had been earlier, I would definitely not have stayed and would have looked for another hotel! ! ! Anyway, I won’t do it a second time, whoever goes will be in trouble! ! ! Mad! ! ! A good mood was ruined! ! !

The service and cleanliness were so bad. I originally stayed for four nights, but I couldn't cancel two nights. The temperature outside was 40 degrees, and the hotel had power outage twice. The room was not cleaned in a mess. It was past five o'clock in the afternoon. When we entered the room, we didn't clean it. We asked for cleaning. The cleaning staff did it twice while we watched and it was still like this. The garbage on the floor couldn't be swept away. The electrical cabinet next to the room was being repaired and we were sent into the room. The door is blocked like this. I asked the hotel for a shoe polisher and was told if they had one. I just couldn't stand it anymore so I commented. When I complain, I can't get through to the phone. It's ridiculous to say that there's a power outage and the phone can't be reached.

非常好 很乾凈很滿意 很好很好很好 服務也不錯 機器人送餐 挺安靜還可以洗衣服 不錯👍👍👍就是門口有個小賣部 得進去才能看見

位置很好找 ，樓下是一個補習班開始擔心樓上會很吵 但是絲毫不影響 很安靜 ，房間很大，網上攻略想吃的一些餐飲店打車基本離酒店都不會很遠 ，住宿體驗蠻好的