XANA Deluxe Hotel (Zhengzhou Shangdu Site Museum Wenmiao Subway Station)

I rarely write negative reviews, but this hotel made my stay very unpleasant. In terms of hardware, it's okay except that it's smaller, but in terms of service... I don't want to come here anymore anyway. To be honest, if this hotel cost 100+ yuan a night, I would be very satisfied with this performance. But as a 240+ Ctrip three-star hotel, I think it is really rubbish. After staying there twice, I discovered that this hotel is exactly the same as the Four Seasons Hotel, but they have two names and different price points to deceive consumers. No matter what price you book, the rooms in this hotel are exactly the same, with only one room type. I thought of a joke that can be applied here: What is the difference between a room worth 200 and a room worth 300? The difference is that some people are willing to give 200, and some are willing to give 300. The service attitude of the hotel is also very poor. Although they said they gave yogurt as a welcome gift, they only gave one box of yogurt for two people. If you ask for another box, they won't give you anything. Just the kind of yogurt in the picture costs only one yuan. What should I care about when it comes to money? I can’t figure it out. In addition, this hotel will "give away" a 20 yuan voucher for the barbecue restaurant next to it. Of course, the wool must be from the sheep, otherwise why would the room fee be so expensive? This barbecue restaurant is also very rubbish. I ordered a few skewers of mutton. I waited for 40 minutes for the skewers and they still didn't come. I thought it was already past 12 o'clock in the middle of the night. I couldn't eat at this late hour, so I had no choice but to leave.

The hotel service is also very good, and the rooms are very smart, the curtains are still automatic, the service staff must praise, I forgot my earphones in the hotel, the front desk even called to help me mail it to me, the front desk service is very thoughtful, I went to the store It will pour water, the parking lot is also very large, it is convenient to park, the sound insulation is also very good, and the surrounding traffic is also convenient

The spring is warm and the flowers are blooming. In April, it is the first choice hotel for spring outings. The location of the hotel is super good, travel is very convenient, has its own independent parking lot, parking is very convenient. There is a big shopping mall on the right when you go out of the hotel, and the snack street on the left. It is very close to the Confucian Temple subway station. There are many places to visit nearby, such as Chenghuang Temple, Shangdu cultural sites and so on. The whole hall is full of atmosphere, with elegant light music and super nice fragrance, the atmosphere is full. The most important thing is that the lady at the front desk has a beautiful heart, a kind heart, and a super good service attitude. She is very enthusiastic and patient. Like it, I like the overall design and layout of the room. It is clean and hygienic. The facilities are well-matched and complete. The overall feeling is super comfortable, and the stay is super comfortable and warm. The breakfast is also very rich, fruits, hot dishes, spicy soup, and fried dough sticks taste very good. The breakfast is great, like it.