Minghui Yilan (Huanghe University of Science and Technology South Third Ring Road Subway Station)

The service attitude of the front desk staff was very poor. At first, I thought it was better to do less, but then I wanted to book a room for the next two days. I confirmed with two female front desk staff successively, and they said that the reservation was completed. But people's sixth sense is so sharp, I always feel that they did not do anything. When I confirmed with the third service staff, they said very coldly that you did not have a reservation for these two days. I was angry at the time and didn't understand why they fooled me. At this time, another woman came to argue with me. Later, seeing that there were more guests at the front desk, they were afraid of being embarrassed, so they said that they made a mistake. I was really shocked. They had neither service attitude nor service awareness. In addition, when checking out, another female service staff said three words coldly: OK. The guests also asked how to refund the deposit, and they also answered half a sentence after asking, and then asked about when to arrive, and then answered. (I asked her these with a very good attitude, because I thought of the unpleasantness caused by the reservation the day before) Shouldn't these be basic training? After that, I waited for the car in the lobby. The front desk lady 001 (female) next to me looked like a bad person. That was why I didn't go to her counter to find her when I checked out. As soon as we came out, she glared at us fiercely (I didn't have any conflict with her). She said loudly: This is the first time I've seen such a thing. At this time, there were only us in the lobby. They were talking about us. It should be that the front desk ladies were talking behind our backs. It really sounded like a little ********. I asked her employee number directly and wanted to complain about her. I was a little disappointed with such a hotel with no professional service attitude, service awareness and service knowledge. I didn't expect them to have the awareness to punish their employees. Because my home is nearby, I stayed in two rooms for almost 20 days last year, and this year I stayed in two rooms for almost a week. So you big hotels don't care about my small consumption of several thousand yuan this year. It's okay. It's not your business. I decisively went to other hotels to book rooms for the next two days. I travel everywhere. If you work as a front desk lady with such a face, I can only wish you hotel to take care of yourself.

The room toilet is separated from the rain shower. The space is not very big. The overall service of the hotel is not very good. At this price, I suggest you pay attention to some chain brand hotels. There are 3 places that made me think about it and still give a negative review. 1: The hotel room was upgraded. I booked a 300 room at that time. After the platform coupon was reduced by 50, it was around 260. I asked the front desk how much difference I needed to pay to upgrade to a 510 suite. The front desk saw that I paid 260 and they had to charge me 370. Upgrading means that my coupon does not care about the merchant. It is not an upgrade based on the original price, but an upgrade based on the actual payment. Then forget it. At that time, I thought that everyone was working as a worker, so there was no need to care. 2: When issuing business invoices, because they were divided into Ctrip and intra-city orders; the price in the same city was lower, and I stayed for 2 nights. When the front desk issued the invoice, the staff told me that I did not pay at their hotel, and they would not issue intra-city tickets and asked me to go there. I asked someone to open it in the same city. I got angry on the spot and left. Afterwards, WeChat said it could be opened again. I didn’t understand it very well. 3: It has been a long time since there has been a hotel where the front desk requires a deposit. I paid 200 for check-in because the room was equipped with an adult product! ! Only when I moved in did I find out it was this deposit! ! Don't be so disgusting🤢, do you think you're a boy and you have to use it? ! I booked a room on the 22nd and checked out on the 24th. Today I suddenly remembered the deposit. I checked the records and there was no refund record. I had to call to get a refund! ! I actually only received the deposit refund on the 27th. I really can’t bear this anymore. Do you think I won’t pay back the money if I don’t call? In addition, there were flies in the first hotel room. My friend laughed and said that everyone else was a Shiba Inu** and I was considered a fly**. They moved to the second room afterwards. Then the pillowcase in the second room was damaged and there were hairs on the sink. I didn’t clean it up. I really didn’t want to complain about this! ! But why did you call me on the 27th to refund the deposit on the 22nd? This is a rubbish hotel.

The washroom and bathroom are separated, with dry and wet areas separated, and the disposable toilet seat pads are satisfactory. The quality of disposable products is good.

The environment is very good, the hygiene is very clean, the service attitude is very good, the underground parking lot is free, and the cost performance is high! I am very satisfied with my stay!

There are many restaurants with local flavors around. The room rate is reasonable among similar hotels, and the cost performance is very high. It is worth collecting and staying again.

Hey!!! Jingran is really good, and it is a leader in the Zhengzhou South Third Ring Road area!!!