Zhuorui Hotel

Very good, clean and comfortable! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

I usually feel good about this hotel when I pass by it. This time my friend came to Zhaoqing and booked it here to receive her. My friend said the room was nice and the mattress was very comfortable. I slept well last night. The hotel has a Chinese restaurant, which is very convenient for hosting friends for dinner.

First of all, when I looked at the pictures and booked the room, I thought it was pretty good. I also read the reviews. However, upon check-in, the phone in the room was broken and could not be repaired at all. They would not replace it. They told me to go to the front desk and add the staff on WeChat so that if there is any problem, I could contact them directly. . I was speechless. Several times, I just called him. I started feeling itchy on my skin that night, and I thought it was my fault. It was still the same on the last day of my trip, and so did my child. I felt like there might be mites in the pillow or something. In addition, when I went out the next day, I reminded the staff to ask the aunt to clean up and replenish disposable supplies, but they didn't do it until I came back in the evening, and I had to call to catch up. I don't know if the front desk has changed shifts. The same goes for breakfast in the morning. It said it ended at 10:00. It was almost 9 o'clock on the first day and there was nothing to eat. Later, other families came over one after another. Seeing that everyone was complaining, the manager asked the kitchen to add more food immediately and start cooking again. It's true. . The room fee is more than 400 yuan. The quality is really not good! !

Location: It takes about 20 minutes to arrive at a high speed, and the location is quiet. Price: Very good value for money, including breakfast. Food: There are many restaurants nearby, such as milk tea shops, beverage shops, and several restaurants opposite (ps: Hongshenglou restaurant opposite is good, the taste, service, and dishes are also very fresh, really YYDS). Sanitation: From the lobby sanitation, hotel room sanitation, bath towels, towels, bed sheets, quilt covers and carpets are all very clean and tidy, the toilet is separated from wet and dry, and a disposable toilet seat is carefully prepared next to the toilet. Service: As soon as it rained when we arrived at the hotel and we just parked the car, [Uncle Security] had already opened the door for us with an umbrella outside the car door. Very considerate service. [Receptionist] was also considerate and considerate. It reminds us of the two breakfast meal times, and answers all questions. So far, I am still very satisfied with the service of this hotel, thinking about staying here next time I come to Zhaoqing. But when we went to the opposite side to have supper and returned to the hotel, because it didn’t rain when we went out, we didn’t bring our umbrellas out. Then the rain became heavy, so two of us borrowed the umbrellas from the restaurant and wanted to return. There is an umbrella in the hotel lobby. Let's borrow an umbrella in the hotel lobby and return it to the restaurant opposite. When we arrived in the lobby, we saw a sleepy-eyed [receptionist], and then we asked if we could borrow an umbrella, and we took the umbrella from the other side. She was very impatient and said directly, "No!" I said: We borrowed an umbrella to return the umbrella we just borrowed from the other side and returned it back. She still said impatiently: No! I wondered if we thought we were not guests and didn’t want to be afraid that we wouldn’t pay it back. Then I would say that we were the guests of the hotel again, and then she asked the room number and the name of the occupant, and I said it over and over again. The room number. I said the room number we stayed in and the name of the occupant no less than four or five times, and then she repeatedly reported the wrong room number. After looking at the computer, she immediately said that the name was not correct, and she didn't borrow it! ! ! I also took it. Dare to ask, don’t your hotel’s umbrellas provide guests with convenient services? Is it the decoration at the entrance of the lobby? ? ? [懵逼][懵逼][懵逼] Then this [waitress at the front desk] has no sense of service at all, poor service attitude, and poor tone. Instantly felt that the impression of this hotel was greatly deducted. The front desk of the hotel is the facade of the hotel! And it’s just such a small thing as borrowing an umbrella. Since I said I’m a guest in the hotel, can’t you ask me to show my room card? Or let me put my room card at the front desk? Or it's okay to charge a deposit. Such small things are not handled well, they are not flexible, and their tone is not good. It's really irritating. [Struggle][Struggle][Struggle]

帶家人自駕遊，酒店鬧中取靜，隔音做得很好，我在房間裏睡覺，外面放電視都聽不見。親子套間除了兩間房間之外，還有一個小飯廳、小客廳，60方的空間很寬敞，住着很舒服。工作人員非常耐心，有需求也立馬解決，而且留意到我們是三個成人，第二天續住還給我們多配了一雙拖鞋和幾瓶水。去市中心也很方便，開車十幾分鍾就到。如果之後來端州還會選擇這家！ 提一點小建議：洗手間如果加裝一下乾濕分離會更好，以及可以配備晾衣繩。一開始開門木味有點重，後來通風了就有所改善。

簡直是隱藏在端州區的寶藏酒店，不到200元的房價，性價比超高。房間配套齊全，乾淨衞生，被子和枕頭都很舒服，前台很熱情，辦理入住時給我們遞了檸檬茶，可以到2點才退房。酒店服務很貼心，外賣有酒店服務員送到房間。

衞生：很乾凈，無異味 環境：樓下很多吃飯的地方，早餐、宵夜也有 設施：空調不行，半夜熱醒，要調到21度才夠涼快；這麼大的親子套房，廁所居然是蹲廁…

常年出差在外，經常住酒店。個人認為這家酒店性價比高於連鎖酒店！餐飲配套，房間舒適，值得推薦！👍特別提一下前台小妹妹服務熱情、周到！👍👍