Fumi International Apartment (Xicheng Duhui)

Hotel Review: 1. Location: You should ask the hotel before arriving and check in online. I almost couldn't find the location. 2. Accommodation: The apartment was average, with only the sink and curtains being dated. 3. Cleanliness: I wiped the countertop under the TV, but it was dirty. The bathroom walls were also grimy. The kitchen sink had been corroded and looked grimy. The most frightening thing was that at night, when I turned on the lights, there were a bunch of bugs (like the kind that appear on rainy days). They kept flying around the balcony door and the bedroom light. It was disgusting. I suggest improving cleaning and pest control. 4. Customer Service: The service was acceptable, but when I arrived, I found myself on the 18th floor. I knocked on the door but no one answered. There was a "Fumi Apartment" sign hanging at the door. I called and was told to add customer service on WeChat. It took several minutes for them to give me my room number. I was exhausted and wanted to check in immediately. While waiting, I even considered canceling the stay. It was exhausting. At the same time, there was a couple arguing in their room on the 18th floor, and I could hear it clearly in the hallway. The service was acceptable, though. However, the room door code was also difficult to enter. I suggest that when you send the room code, you also send a video showing how to enter the door code so that you can quickly answer customer questions. 5. Other Amenities: Two bottles of complimentary drinking water and sterilizing laundry detergent are provided. Hot water, a washing machine, clothes drying rack, refrigerator, TV, air conditioning, and other amenities are available. Some of the rooms have built-in fire extinguishers and gas masks in the closets, which is nice. However, there's a closet that contains unpacked disposable slippers and other miscellaneous items. Speechless! I hope the room's dingy, worn-out details can be improved to ensure greater customer satisfaction.

Parking is convenient and the environment is good. The room is also clean, hygienic and comfortable.

Very hygienic and clean. Worth staying again next time

The room is clean and the environment is comfortable

這家酒店的房間非常寬敞舒適，床品和洗浴用品都是高品質的。服務也非常周到熱情，讓人感到非常温馨。地理位置也很好，距離景點和商業區都很近。我會極力推薦這家酒店！