One City Rezen Hotel

The first time I went on a business trip to Xiashan District, Zhanjiang, my friends said that the hotel services here were not very good. I didn't believe it, so I found this Ctrip 5-star hotel, thinking that it wouldn't be that bad! 1. The driver drove to the door, and we found a parking space by ourselves. A security guard next to us looked indifferent; 2. A man wearing a gold ring at the front desk. When I checked in, I booked 2 rooms and clearly stated that it was not recommended to be on the same floor because I had been on a business trip and didn't sleep well. They were afraid that they would be noisy if they drank too much at social events, and they tried to stay away from the elevator. It was very good to be 3 meters away from the elevator. And this man smiled contemptuously many times during the check-in process and hummed. When checking out, a young lady didn't look up at anyone at all, and looked impatient. I only have this room for check-in and check-out. I paid to come here to see your face? As a 5-star Ctrip hotel, this is how you serve guests? 3. After checking in, I didn't notice that there was a small lever next to the water switch of the wash basin. I called the front desk to report it. A housekeeper came and looked at me sideways and said to me rudely, "What's wrong with you?" Good, good, great; 4. The reception in the breakfast room was also without any smile. 5. The window of the room could not be closed after it was opened. In order to sleep well, I didn't want to disturb any of them, so as not to be looked down upon again. From the above situations, it can be seen that the employees have no sense of happiness. If they are unhappy at work, they can resign. Why should they show it to the guests? I came from afar and didn't embarrass anyone. I was even polite and courteous to you all the time. I spent the room fee of 373/room to eat the anger you gave me? There is no service at all, not even the most basic respect! It is not worthy of such a good environment. Yes, the service is not worthy of such an environment! ! ! ! ! Hygiene: The room inspection was not careful. I saw obvious hair when I entered the door. The blower was so dirty when I was blowing my hair. I cleaned it myself before using it!

The hotel has many rooms, good service, clean environment and rich breakfast. It is very suitable for family or business. Ctrip’s prices are very stable, the price is the same every time!