Vienna Hotel (Zhanjiang Mazhang High-speed Railway Station Store)

It can only be said that business is difficult to do. I think the standard of Zhanjiang Vienna, a so-called high-speed rail station store, has completely lost the name of Vienna. I don’t understand why Vienna would choose such a hotel to join the franchise. It’s just a pure guest house. There is no parking lot downstairs, so the land opposite is a mess with billowing sand and dust! Forget it, the hotel has a low-end feel as soon as you enter it. The decoration is not to mention the use of crude materials, which is expected, but the carpet is full of holes, hollows here, peeling layers here, rotten here and a cigarette butt burn there. Well, the room smelled strongly of linen today, which was very unpleasant. The only saving grace is that the shower water in the shower is strong enough. The service is very mediocre. I can’t help but position Vienna as a low-end chain. What’s funny is that when I turn on the TV, they are showing how to make a profit at a low cost to try to get people to join! The most annoying thing was when I entered the elevator when I was checking out the next morning, *** I also found a shit-like object in the elevator. I was so scared that I was so sick of breakfast that I didn’t dare to eat it and left immediately! This experience not only made me completely ban this store, but also told me that I can no longer believe that the Vienna brand has been reduced to such garbage.

Report on my stay at the Vienna hotel During the National Examination on November 26, I stayed at the Vienna Hotel diagonally opposite the Zhanjiang Health School. I was very impressed. I will now report the service advantages of this hotel as follows. 1. Humanistic care is in place. At 9 pm on the 25th, when I returned to the hotel after dinner, I received the surprise in Figure 1 - numerous "fruits" and a sports lottery ticket. I hope everyone can achieve their wishes, and both I and the hotel will reach a higher level in the new year! 2. Careful work attitude. Some minor accidents occurred on the 26th. When I returned to the hotel at noon, the room card could not be swiped to open the door. After seeing this, the cleaning lady took the initiative to help me contact a staff member. The staff member ran up and down the elevator twice and finally solved the problem. She spoke softly throughout the process. I said I was sorry many times. During this period, I also chatted with the cleaning lady about the national examination. I can feel that the attitude of the staff in the entire hotel is very meticulous, and the atmosphere between employees is very relaxed. I guess this hotel also cares for its employees very well. 3. The housing environment is excellent. I have to say that the hotel’s star rating has the most say when it comes to the environment. The design of the corridor lights, the position of the windows, the cleanliness of the bathroom, etc., Vienna is worthy of its four-star hotel rating. A piece of advice for friends who book hotels during important periods - only choose chain brand hotels, don’t consider price factors too much, and don’t skimp on the penny. I won’t go into too much detail. I checked into an apartment near the sea view promenade on the evening of the 26th. It really doesn’t hurt if there is no comparison. This is one of the reasons why I made the longest comment in my life. Finally, I wish the hotel, and everyone who reads this comment, all their wishes in 2025!

I stayed for four nights, but my room was not cleaned for a single day, just like a guest house. My room was not cleaned on the first day, so I called the front desk at night and they said they hadn't cleaned the room and gave me two bottles of water. I came back at 6pm the next day and saw that the room was still the same, and it hadn't been cleaned again. I called the front desk and asked them to clean it briefly. On the third day, still no one cleaned my room. I was speechless. I called the front desk for two consecutive days and still couldn't get the room cleaned on the third day.

前台的小姑娘很親切，很熱情，給我升了個比預訂更舒適的房間，很乾凈很温馨，而且早餐沒到開餐時間，為了早趕車的我也提前讓就餐了，挺好的，服務和房間都很温馨，給在外忙碌的我們提供非常好的體驗，點贊👍