City Comfort Inn hotel (Zhanjiang Haibin Park Guanhai Gallery)

I have stayed at your hotel so many times, and this time I really have to leave a negative review. The room I reserved in advance told me that the order could not be received. I checked at the front desk for a long time and let it go. I went there early in the morning to inquire about the room. Well, why didn't your front desk explain it at that time? If you can't solve the customer's problem directly, you have priority. If you can't check in, is it a problem with your system? When I called you to book a room the night before, I could check the order, but I couldn't check it the next day? It was also said that it was Ctrip's problem. Forget Ctrip's problem. Cancel directly before checking in after booking. It is not a matter of the 2 yuan difference. Why is your front desk's process for handling customer complaints so poor? Just because it's a chain, it's just this kind of training and management? Or is it just your Guanhai store? In the room on the 10th floor where I live, guests don’t have to rest in the afternoon? ? Has the upstairs been undergoing renovation or remodeling? ? Do you want to do something like this during the National Day? ?

The goods were not equal to each other. They were so bad that the lights in the room kept flickering at night. I don’t know why. There was a circuit failure and everything was over. The TV was the same as the furnishings. I couldn’t comment on the air conditioner. The toilet was full of dust. The sound insulation is even worse, and the price of 450 is too lazy to pay attention to it.

Overall it's good, but some details could be improved.

There is nothing good about this hotel except that it is a little closer to the sea. There is no soundproofing. You can hear people talking in the corridor clearly. The towels are too old and I dare not use them. The floor is black after stepping on it with bare feet. If you want to eat omelettes for breakfast, you have to fry them yourself, so there are many people in line. I am speechless. There are no noodles and noodles that need to be cooked. There are only a few dishes and a few breads in total. No wonder I heard from the front desk that there are some activities and they can give free breakfast. . Even the elevator took a long time to wait. I was tricked into staying here because of the good reviews. To be honest, it was only worth the usual 100 yuan. Five or six hundred on holidays is totally not worth it.

The room is very poor, the hygiene is not good, especially the smell of feces in the bathroom is very strong, there is no parking space, the service attitude at the front desk is okay

Parking is inconvenient and the attitude of receiving my sister is average