Golden Splendid Hotel Reviews

Response from Property: Thank you for choosing the Golden splendid Hotel/We have always believed that the harder you work, the luckier you will be! Thank you for your 5 point review. Wishing you a pleasant work and life, and looking forward to your next visit。

Response from Property: Thank you very much for choosing our hotel and sharing your stay experience. We are glad that you are satisfied with my service. Your opinion is very important to us. We are deeply sorry for the problem you mentioned about the inability of the hair dryer to be used in the room socket. The socket has 2 voltages and needs to be plugged into 220V to be used. We are committed to continuously improving our services and facilities to ensure that every guest has the best possible stay. If you have any other questions during your stay, please feel free to contact our front desk. We look forward to having the opportunity to serve you again and ensure you have a pleasant stay!

Response from Property: Thank you for choosing Zhanjiang Jinhuihui Hotel. The hotel's superior location, warm, comfortable and clean accommodation environment, and dedicated personalized service have been well received by many guests. Our company leaders also attach great importance to your feedback on new energy charging piles. There are a large number of charging piles near the hotel for demand. We look forward to giving you a better stay experience next time you stay. We will continue to work hard and make continuous progress, hoping that the hotel will become your first choice for business travel in Zhanjiang. Sincerely looking forward to your stay again!

Response from Property: Thank you very much for choosing our hotel and sharing your stay experience. We are glad that you were satisfied with the bathroom and mattress comfort of our business triple room. Your opinion is very important to us and we are always striving to provide the most comfortable accommodation possible. We apologize for the slight odor issue you mentioned about the location of the toilet bowl in the bathroom. We will immediately arrange for our engineering team to inspect possible sewer issues and take the necessary steps to thoroughly clean and disinfect to ensure that a similar situation does not happen again. We are committed to continuously improving our services and facilities to ensure that every guest has the best possible stay. If you have any other questions during your stay, please feel free to contact our front desk. We look forward to having the opportunity to serve you again and ensure you have a pleasant stay!

Response from Property: Thank you for your praise. We are very happy to receive your recognition. We hope we can leave you with good memories and look forward to seeing you again!

Response from Property: Zhanjiang Jinhuihuang Hotel is located in a prime location on Renmin Avenue in Zhanjiang City. The hotel adopts exquisite and elegant European architectural style, and the lobby is magnificent and resplendent. The hotel has a beautiful environment with beautiful scenery and green trees. Jinhuihuang Hotel is a comprehensive four-star hotel integrating catering, accommodation, KTV and conferences. In 2009, the hotel was rated as a famous Chinese catering store, a famous Chinese dish, a famous Chinese snack, a famous Chinese Cantonese restaurant, and a representative store of the gourmet paradise brand. I wish you a happy work life and look forward to your visit again! PS: If you can get 5 points of praise, Xiaojin will be more motivated to move forward!

Response from Property: Thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have given feedback to the housekeeping department regarding hygiene and made immediate improvements. I believe that our colleagues will be more meticulous in serving guests in the future. The hotel is divided into two lobbies, front and rear. The front lobby is the Chinese restaurant lobby, and the back lobby is the housing lobby. The movement and quiet are separated! Thank you again for your affirmation and valuable opinions. All the hotel room staff at Jinhuihuang Hotel sincerely welcome your next visit. We will give you a satisfactory 5-star experience!

Response from Property: We are very motivated when we see that you praised us for the large space in our room and bathroom, the new facilities, the modern decoration style, and the delicious breakfast. However, we sincerely apologize for bringing you an unsatisfactory check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the leakage problem in the room you mentioned, we have immediately reported it to the hotel engineering department to investigate the problem. The floor drains and sewage drains in the guest rooms have been repaired. The 40 minutes of food delivery actually includes the time the guest places the order at the restaurant service desk, the service desk issues the order to the production department, and then delivers the order to the room, which takes about 40 minutes in total. Thank you again for your affirmation and valuable opinions. All the hotel room staff at Jinhuihuang Hotel sincerely welcome your next visit. We will give you a satisfactory 5-star experience!

Response from Property: Thank you for choosing to stay at our hotel. We hope you have a wonderful and enjoyable trip. Since there happened to be a large meeting that day and there were many dining guests, the buffet breakfast was usually served in a timely manner. We are very sorry for not being able to provide you with thoughtful service in a timely manner. At the same time, we will also give your feedback to the relevant departments and make timely adjustments so that more guests can enjoy breakfast happily. Thank you again for your stay and wish you a happy every day.

Response from Property: We know that it is every little detail that makes your stay experience more warm and comfortable, and we hope to see you again soon. I wish you and your family a happy life!

Response from Property: I'm very sorry for bringing you a bad experience. We understand that noise has a negative impact on your rest, sincerely appreciate your feedback and value your suggestions. We will act quickly to ensure that similar issues do not happen again to create a peaceful stay. The hotel customer service staff is online 24 hours a day to adjust the room type for you. Thank you again for your feedback. I hope you will choose our Jinhuihuang Hotel again. We will do our best to provide you with better services.

Response from Property: Thank you very much for choosing to stay at Jinhuihuang Hotel. Our hotel attaches great importance to your feedback and has investigated the safety hazards of the air-conditioning network in all rooms. We sincerely apologize for bringing you an unpleasant stay experience. It is our duty to provide you with satisfactory service and we look forward to your visit again.

Response from Property: Dear guests: Hello! Your choice every time is our great honor, and we are delighted by your consistent support for us. Looking forward to seeing you again!

Response from Property: During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. The hotel room center is on call 24 hours a day to help guests solve various problems that require coordination in the room. This month, the hotel engineering department has stepped up maintenance for room WiFi and TV drama signal problems. We deeply apologize for the inconvenience caused to you. I wish you success in your work and good health! Looking forward to your next visit!