Top rated hotels in Zhangzhou

Wanda Realm Zhangzhou Hotel
4.7/52411 Reviews
Wanda Plaza/Minnan Water Town
I have stayed at quite a few Wanda hotels in the past and always had a pleasant experience but the past two days were anything but pleasant. I had a two night stay in Zhangzhou Wanda Realm from the 22nd of January to the 24th of January. I have listed my grievances below. 1. Air-conditioning does not work. My room was a constant temperature of 25 degrees Celsius and even after turning on the air conditioning did the temperature not go down. I had to ask the hotel to open a window to decrease the temperature and thus let polluted air into the room. 2. I booked an executive room knowing that I would receive some benefits. Not only was the executive lounge closed but as stated in the notice, they requested we use the hotel lobby bar which was also closed. I paid 850RMB per night for this room. If I am not going to have the benefits of an executive room at least refund me. 3. Swimming pool times have drastically decreased to limited times. I know that this is Chinese New year but isn't this the time when the hotel would receive most of its guests and thus have all the amenities ready and working to make a guest stay very pleasant. 4. Breakfast buffet was below standard of a 4 star hotel. Not only was the selection of foods extremely basic but the food was severely under stock. One would think that a four star hotel would be able to plan for a busy time like Chinese New year but no, there was limited food on basic items like eggs and bacon. Staff were not prepared for such large amounts of people. 5. It seems like this hotel is closing down as many water features and other amenities are either out of order or not working properly. It is an embarrassment to call this hotel a luxury hotel. It has the facade of a luxury hotel but cannot deliver on basic amenities. Please see my photos for evidence of my unpleasant stay. The staff were very friendly and tried to help where they can but it would be better to close down this hotel than call it a luxury 4 star hotel.
Wyndham Grand Plaza Royale Mingfa Zhangzhou
4.6/5932 Reviews
Wanda Plaza/Minnan Water Town
The service is warm and thoughtful. The hotel management is great. The service is very good and really considerate. It was my first time to stay in this hotel. I was hesitant and didn’t know the distribution of hotel room types. I asked customer service online. The customer service responded quickly and helped us move to a higher floor. When I checked in, there were many people queuing up at the front desk. The waiter handled the check-in quickly and patiently. The room arranged was also very good, very quiet, large, and clean. There is a small refrigerator in the room that can be used, and a bathtub in the bathroom. The hotel provides disposable bathtub covers. You can just call the waiter to get it, and you can also send things. Soon, the waiter who delivered the things was also very polite. Since there were two of us staying, he ordered 2 more bottles of mineral water, which were also free. When we came back in the evening, the waiter had already helped us tidy up the room and brought cookies and milk, which was very considerate. There are also many types of breakfast, including the Minnan noodle paste, which is hot and delicious. Both Chinese and Western breakfast are available. It is particularly worth mentioning that staying in this hotel feels very safe. We carelessly forgot to lock the car when parking. The front desk called us in the evening and said that the hotel security patrol found that we did not lock the car and reminded us to go and lock it. . I will stay here next time! ! !
Crowne Plaza Zhangzhou
4.7/54525 Reviews
Wanda Plaza/Minnan Water Town
The hotel environment is good, the facilities are well-equipped, it has a sense of age, the price is high, the bedding is comfortable, the breakfast is complete, and the experience is good. Yaya at the front desk has enthusiastic service and introduces the surrounding tours in detail. It is convenient to travel. If you are traveling with children, you will come again next time .

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