Guest User
February 14, 2024
Checked in at 11:00, the front desk said that breakfast is included during the Spring Festival, good impression +1, nice facilities in the room, good impression +1, took photos and prepared to give a good review. But there was a message left by the previous guest on the bedside: the shower water is not hot. There was also a rolled up bloody tissue, disgusting. I called the front desk, and they took it away. I thought about it, forget it, the network can't be connected, think about it, forget it, it's late, take a shower and go to bed, the shower water is only enough for one person, and the other one got up in the morning to take a shower. The most unbearable thing is the dripping sound on the ceiling at night, and the sound of restarting, which kept on and on, intermittently for most of the night. During this period, I communicated with the front desk, and she said that it should only happen in 7010, and our 7005 would not,??? She also said that she would report it to the manager, but the manager had already left??? She also said that it would be fixed tomorrow??? I won't stay here tomorrow either. Hey, it's embarrassing for others. The front desk came up to explain. Anyway, they all know, but there's nothing they can do. It's full, so it's the only way. I was really upset at night. That voice, hey, the whole communication with the hotel was recorded by Ctrip, every word is true, the environment is OK, don't stay on the 7th floor. Please fix it! !
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