Qiufan Hot Spring Homestay (Changtai Ancient Lake Haoyueshanshe)

Very satisfied with the environment This style of homestay is always a good choice The housekeeper's service is very satisfactory and he will answer any questions There are no mosquitoes in the rainy season

The B&B has a beautiful environment and its own hot spring, which is very comfortable and a great place for a weekend vacation.

2024-02-12． Published in Fujian Travel with family An unforgettable Spring Festival trip. Last year, I stayed at Banyue Mountain. This year, I saw Qiufan Private Hot Spring promoted on Xiaohongshu and wanted to experience it. The price was very high. I had high expectations. But the experience of one night was too bad. I rarely write reviews. This time I came to write a review. I can persuade people to quit. Don't step on the pit. I drove through the village from a narrow single lane to the residence. I booked a three-room room with my family (my parents lived in the courtyard hot spring unit on the first floor, and we booked two rooms upstairs). The interior of the room was ordinary facilities. When I opened the courtyard and looked up, I saw the scaffolding of the construction site blocking my eyes! I checked in at 5:30 pm and was told that breakfast would not be delivered until 9 o'clock the next day. The B&B did not have a restaurant. If you want to eat dinner, you need to order takeout. At 6pm, only the hot water pipe was opened to discharge water. The temperature was relatively low at night, and the water output was very small. It cooled down while being discharged. It took more than two hours to reach the water level that was barely enough for soaking. In the middle, I communicated with the hotel and said that everything was normal, which meant that nothing could be changed and I could only wait slowly. My husband took the two children down and said that the water was not hot at all, only about 38 degrees. In vain, I boiled several pots of hot water in a kettle and added them to seek psychological comfort. The hot spring was uncomfortable. The water heater had to wait 20 minutes for each person to use it, so the family could only wait in line. Then I found that there was no bathrobe or paper towel in the room. It was only delivered temporarily when I called it, saying that the cleaning aunt forgot it! When I went out, I just saw my mother wearing a bathrobe and being led to the second floor to take a bath. I realized that the water heater in their room could not adjust the hot water. My 70-year-old mother's legs were frozen purple! ) I was very angry and went to the front desk to give feedback. A little girl had a good attitude but could not solve anything. I asked for a thermometer to measure the water temperature and gave me a temperature gun. It was too difficult! They always emphasize that the temperature of the water outlet is measured, but I asked if the hotel has considered the distance, time and size of the hot spring pool from the hot spring outlet to the room, which will cause the temperature to be lost? How to ensure the room water temperature is not reached? Are you reluctant to use a larger water heater? Do you have to wait 20 minutes for the next one? If there is no hot water, who is responsible for the cold cold caused by the elderly wearing a bathrobe and taking the elevator to someone else's room? The front desk did not give the person responsible for the phone number; a so-called store manager Dai told me through the front desk WeChat that I should cancel the order from Ctrip and he would give me a discount privately as compensation. We booked three rooms for more than 4,000 yuan, but you are short of a few hundred yuan and you won't let me give a bad review? The breakfast communication with KFC cannot be delivered earlier. It can't be solved if I say that the elderly have hypoglycemia. Fortunately, the elderly brought milk with them. It was around 10pm at this time. It was unsafe to drive on the country road. It was unrealistic to cancel the hotel. The hotel didn't come up with a plan and said to find the manager for feedback. I immediately called Ctrip's official phone number to complain. Ctrip's customer service was very responsible and helped to communicate immediately. I kept following up with the hotel the next day, but I couldn't find the person in charge or the so-called manager. Manager Dai said that he would not recognize the discount last night, saying that we had finished staying anyway, without any sincerity or apology. I originally wanted to take my family out to relax during the Spring Festival, but I didn't expect to pay a high price for the trouble. I wrote down this experience for your reference and don't step on the pit again!