Grand New Century Hotel

The worst Kaiyuan hotel I have ever stayed in, bar none. 1. The waiters have extremely poor quality and bad attitude. 2. The hygiene of the room is extremely poor. The water from the washing and shower faucets is yellow, and there are melon seed shells and other garbage stuck in the cracks of the tabletop in front of the TV. 3. The service standard is extremely poor. When I entered, I saw a kettle in the bathroom, no disposable razors, and teacups placed under the TV cabinet. 4. The breakfast food is very poor. The buns are cold inside and the coffee is made from powder and has no coffee flavor. 5. The management level is extremely poor. There are so many people coming in and out smoking in the elevator but no one cares about it.

第一次來樟樹開元名都酒店，順利辦好入住手續之後，前廳的付瓊小姐主動熱情的帶我去快遞存放點找我寄到酒店的包裹，陪我進入到我預訂的套房，並且送上了軟飲和歡迎果盤。主動詢問房間是否滿意，恰好房間空調不是很好，付小姐二話沒説主動給我升級到了江景套房。第二天下午又帶着果盤送到房間，令我非常感動！我常年居住國外，入住過所有國際品牌的五星級酒店，我不得不説，付小姐的服務意識非常主動和貼心，超五星水準，是我們國內酒店品牌的驕傲。

我是因為有開元而來的樟樹的。辦理入住時，前台碰到了人美心善良的陳露露小姐。得她鼎力相助，住進了如意的江景房。體驗特別好。在此，向她表達感謝！如果不是因為行程變化要離開樟樹，還會繼續入住的。