Green Tree Inn (Zhangjiakou high-speed railway station Branch)

Negative Ratings! Bad bad! ! ! After booking a room with Ctrip, the front bar will charge a deposit without paying the deposit voucher, and you cannot move in without paying the deposit - there is no requirement to pay a deposit in the Ctrip contract. Call Ctrip's customer service to coordinate with this store manager-our customer service manager will not solve it, and wait for 40-50 minutes at the bar in the middle of the night. Ctrip will not come forward to solve it. It just says to let the payment, there is no way to compromise the payment too late, near the hotel During the construction of the hook machine, the room has poor sound insulation and can hear special sounds. You know, there are basically no paid items in the hotel that are free. I don’t know where the deposit is used? Ordered takeaway delivered directly to your door without a phone call and no notification, where is the hotel management? The price of the hotel in Tianjin is more expensive compared to the same period last year. The price of nearby hotels is also expensive. The bar attendants have almost no service. When the problem occurs, they just watch the jokes and call the superior. Ctrip customer service calls the bar, and the bar staff just press The program is not even willing to accept Ctrip's customer service. It is more expensive to go directly to the store than Ctrip. But who can really solve the problem?

The accommodation is okay, the price is relatively high, although there is no air conditioning, but to be honest, I don’t need it, it was freezing in August. The roast leg of lamb is delicious and it is also very close to the scenic spot.

Broken hotel, whoever regrets it. The bath towels are dirty with stains and the attitude of the staff is very poor. It’s not enough to stay in this broken hotel and the price is not cheap, hey.

The service attitude of the long-haired girl wearing glasses at the front desk was extremely poor, and the order was half a day away. Don’t remind me what time to check out tomorrow, but call me to check out at 11:30 the next day. I said, can I go out a bit later? Don't ask me how long it will take me to say no, saying that it costs 20 yuan for 1 hour over time. The bathroom smells bad and will not live again. It's too far from the whole season next to it. Simply affect the mood. How can the service industry have such an attitude

The location of the hotel is good, the rooms are clean and the service is good

The hotel is ok, I often stay at this Greene, but this time the waiter gave me a bad experience. I urged to check out before waking up after ten in the morning, which seriously affected my rest. I was woken up and answered the phone and I was in a bad mood. I only gave one or two word answers to the front desk questions, but the front desk was still angry, and finally ridiculed me, so I will never come again, spend money to find crimes.

Insufficient supporting services. There was no one to live in, so I arranged a corner room with a small window, and it was not worth 188 yuan. I asked if I could help with printing and said no, and also said that the a4 paper is simple and that one dollar. I left the invoice the next morning and wanted to open it the night before, but that didn’t work. . Okay 😓

提前一天預訂的房間 到店已經凌晨這個時間打擾工作人員是不好意思了 可能因為到店晚了給安排了一間尾房 這個首先不願意住尾房想讓前台人員給換一間 前台人員説沒房間了 讓加錢升級房型 我説可以 之後又給我們安排到一間轉角房間 還是在三樓 預訂上面標註着商務大床房是5-12樓好像 不知道為什麼又是三樓 這個我們花商務大床的價格住普通大床 我們加錢升房型的這個做法也可能是多此一舉 太晚了不想折騰了 打算上床休息的時候 看到床單又是這樣 一言難盡 居住感受太差了 前台服務態度差 溝通困難

衞生很差，毛巾上有不明毛髮，並且沒有疊放整齊，懷疑沒有換毛巾是上一位剩下的隨便捲了卷；馬桶上沒有擦乾淨，裏面有尿漬和毛髮；洗浴室裏麪的水往外漏，裏面洗外面流，整個衞生間地板都是水，太差勁了。