No. 01, Wanlong Ski Resort, Honghualiang, Huangtuzui Village, Xiwanzi, Chongli District, Zhangjiakou, Hebei, ChinaView Hotel Details
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Dragon Palace Hotel (Wanlong Ski Resort) Guest Reviews
4.6/5
Very Good
383 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(383)
Positive reviews(371)
Reviews with photos/video(117)
Delicious breakfast(77)
Loved the view(31)
Large rooms(19)
Perfect for kids(17)
Delicious buffet(13)
Relaxing hot springs(10)
Has rooms for families(7)
Friendly front desk staff(7)
Negative reviews(12)
Suvat IP
Parent-child Suite (With view)
Stayed in Nov 2023
Family
41 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Good location with wonderful view. Very convenient to go to skiing. Variety of breakfast.
Response from Property: Dear guests: Thank you very much for your support and trust in us, because your praise makes us full of motivation. We will work harder to provide you with better services. Welcome to Wanlong again.
YEUNG
Mountain-view Double Room
Stayed in Dec 2023
Couples
3 review
4.5/5
Great
Posted on Jan 23, 2024
Convenient Ski-in Ski-out hotel with outside ski storage which saves the effort to bring the gears back to hotel after a day's workout. Food court provided good quality food at reasonable price and easy to access. Hotel room provided a humidifier which seems not powerful enough. The humidity remained too low and hurt the skin. The temperature control was not working well and stayed on the hot side. We had to leave the window open with a gap to cool down.
Response from Property: 尊敬的客人:您好,十分抱歉您覺得房間很熱,近期由於室外温度較低,為了保證房間的供暖,我們提高了室內温度,如果您覺得房間乾燥我們這邊可以給您提供兩個加濕器來保持房間的濕度,期待您的再次光臨。
Natie
Standard Mountain-view Room
Stayed in Dec 2024
Family
30 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Facilities: Good, amazing breakfast, closest to the ski equipment hall and ski resort, the dragon trail is more suitable for my level. I will come here to practice in the future, there are too many children in the winter camp, and it is a very professional ski resort.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好。感謝您能這麼認真的點評,以及對我們服務和雪場酒店品質的肯定。龍宮酒店位於雪場中心位置,滑進滑出非常便利。我們一定會認真做好每一個細節,讓您更加滿意。期待您的再次到來!
Guest User
Panoramic Standard Room
Stayed in Dec 2024
Family
2 review
4.2/5
Very Good
Posted on Jan 23, 2025
Let's talk about the advantages first: the room is well intelligentized, with washlet and smart curtains. It is really convenient to get to the ski resort. I only choose Longgong Hotel when I go to Wanlong Ski Resort. The breakfast is more than five-star level, with too many varieties. The view of the snow view room is unbeatable.
Disadvantages: The TV cannot be projected, there is something unpleasant in the bathroom, and the music in the ski view room is loud at night.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好。與眾多其他滑雪場相比,萬龍多樣性的滑雪體驗令人記憶深刻。2110.3米的海拔高度為32條雪道提供了多樣地理條件、視覺感受與體驗。這裡有最長的初級雪道,有適合進階雪友的中級雪道,有適合資歷深厚大神選手的樹林野雪、高級雪道,也有兼具挑戰與興趣的地形公園,滿足不同羣體的滑雪需求。歡迎您的再次光臨!
anniffer46
Standard Mountain-view Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Clean and tidy, with cable cars and ski slopes outside the window, very comfortable. Smart toilet. The surprise was the L'Occitane toiletries set and loofah. The front desk was also very friendly and answered all questions.
Original TextTranslated by Google
Response from Property: Dear guest: Hello. Thank you for your serious review and affirmation of our service and hotel quality. We will definitely do every detail carefully to make you more satisfied. Longgong Hotel is located in the center of Wanlong Ski Resort, and the integrated food, accommodation and skiing service is very convenient. At the same time, we look forward to your coming again!
Effie1112
Standard Mountain-view Room
Stayed in Dec 2024
Travel with friends
7 review
4.6/5
Great
Posted on Jan 11, 2025
The room is quite spacious and nice; the facilities are OK. The air conditioning panel in the room does not work. You have to call the staff to adjust the temperature from outside. Overall, it is good. The breakfast service and the ski resort service are a bit serious. For example, my friend brought two children, the younger one was about 1.2 meters tall, so there was no need to ask for additional tickets. I hope the specific situation can be analyzed and be more flexible.
Original TextTranslated by Google
Response from Property: 尊敬的朋友,您好,首選感謝您的入住。龍宮酒店位於萬龍滑雪場中心位置,滑進滑出非常的便利。對於您反饋的問題我們這邊也非常的重視,也會酌情處理。同時也歡迎您下次的光臨!
Anonymous User
Panoramic Standard Room
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Very good👍Service is also good, the food is great, and the hotel with the most abundant breakfast! The waiter has a good attitude, and skiing⛷️ is very convenient, you can ski in and out. The stay experience is excellent!
Original TextTranslated by Google
6/12
Response from Property: Dear guest: Hello. Thank you for your serious review and affirmation of our service and hotel quality. We will definitely do every detail carefully to make you more satisfied. Compared with many other ski resorts, Wanlong's diverse skiing experience is memorable. The hotel with ski in and out and the altitude of 2110.3 meters provide diverse geographical conditions, visual feelings and experiences for 32 ski slopes. Looking forward to your visit again!
Chris Jin
Standard Mountain-view Room
Stayed in Nov 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Dec 22, 2024
This hotel is great. When skiing in Wanlong, just get off the elevator. It is very convenient for eating, staying and skiing. The hotel provides 2 buffet breakfasts and 2 hot springs. After skiing, you can soak in the hot springs.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對萬龍的肯定。我們相信好的口碑一定是從客人最真誠的滿意度推薦出去的。同時我們也很榮幸能為您提供最優質的服務。滑雪是一種藝術,暢滑就像在繪製一幅畫,讓所有人都能看到您的技藝和水準。同時也期待您的下次光臨!
Rita_fan
Wanlong Villa
Stayed in Nov 2024
Travel with friends
2 review
1.1/5
Posted on Dec 15, 2024
❗️Don't stay here❗️I was fooled by the high rating and high price. I thought I would have a good experience, but it turned out to be❗️Avoid❗️
💣 Hygiene: As soon as you enter, there is a strong and stinky toilet smell that can suffocate people. The toilet door cannot be kept open even if the exhaust is on, otherwise there will be a lot of stinky smells
The towels are not clean. All five rooms are not clean. There is a bug on the towel in our room, so we all ordered disposable towels for takeout
There are too many bugs. Ants crawling on the floor in the bedroom, and even one crawled on the bed. There was a spider hanging in the air, and there were other bugs
💣 Transportation: It looks like you can ski in and out of the hotel, but it turned out to be not convenient at all. You can only take the hotel shuttle bus to and from the villa and the ski equipment hall, but there are only 1-2 cars, and the service is not enough. You often have to wait for more than 30 minutes. ❗️ Going back to the villa is even more of a nightmare❗️Waiting for an hour at the cold wind outlet. The car came and rushed to grab a seat. There was no order at all. The hotel has no management ability
Facilities: Large space but old facilities. Breakfast is OK
Original TextTranslated by Google
Guest User
Panoramic Standard Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 14, 2024
There are four people in the family, three of them accompanied my brother to practice skiing. After looking around Chongli hotels, we finally chose Longgong. The good thing about the hotel is that you don't have to go out. There are all kinds of food, drinks, skiing and fun for babies. My husband and I basically sent our eldest son to the 3F ski resort and handed him over to the coach, and then we left. On the first day of our stay, the front desk staff arranged for the guest room to install a child fence. Because we arrived in Chongli at night, we entered the room and turned on the lights. The whole glass can see the ski resort, and the view is super good. My eldest son and my youngest son were very happy. The lady in the guest room saw that we had children and took the initiative to help put the twin beds together into a super large bed. For dinner, we chose the Cantonese restaurant downstairs. The turbot and steamed spare ribs were very good. The service girl was also very nice. My youngest son accidentally knocked over the water cup, but there was no blame in his eyes. The next day, we went to the ski resort to ski after breakfast. It was convenient to rent ski equipment. The ski resort is really big, the snow is really clean, and the design of the ski trails is deeply loved by my eldest son, with various beginner and advanced levels. I took my youngest son to shovel snow. When it was cold outside, I took him to the 4th floor children's playground to play and eat. The fast food was clean and complete. By the way, the breakfast was really rich. At noon, my eldest son finished skiing and we went back to the room. My youngest son took a nap and didn't get up. The front desk staff arranged for us to extend the time without charging any fees, saying that it would let the child sleep well. I had a very happy two days. In addition to the hardware, the service is warm and heartwarming, which always makes people linger. I am very happy to meet the Dragon Palace Hotel.
Original TextTranslated by Google
6/8
Response from Property: 尊敬的朋友,您好。感謝您的入住。能得到您的誇讚,我們心裏美滋滋的呢~提供熱情的服務是我們孜孜以求的目標。願美味和滑雪與您邂逅美好。與眾多其他滑雪場相比,萬龍多樣性的滑雪體驗令人記憶深刻。2110.3米的海拔高度為32條雪道提供了多樣地理條件、視覺感受與體驗。這裡有最長的初級雪道,有適合進階雪友的中級雪道,有適合資歷深厚大神選手的樹林野雪、高級雪道,也有兼具挑戰與興趣的地形公園,滿足不同羣體的滑雪需求。同時也期待您下次的再次光臨!
Haiyan
Parent-child Suite (With view)
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The family room is well decorated and the bathroom facilities are very suitable. The room I booked is in a corner, with a view of the snow trail. The view is excellent and very suitable for taking pictures and watching
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your affirmation of Wanlong. We believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether it is for business or vacation. Looking forward to your next visit!
Guest User
Panoramic Standard Room
Stayed in Nov 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The ski resort is easily accessible, with multiple ski slopes, the room on the 8th floor has a good view, the room is comfortable, the breakfast is rich, and the hot pot in the apartment for dinner can put an end to the cold weather.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對萬龍的肯定。我們相信好的口碑一定是從客人最真誠的滿意度推薦出去的。同時我們也很榮幸能為您提供最優質的服務。餐廳多樣的選擇滿足不同人的味蕾。非常歡迎您無論是商旅還是度假,能再次選擇我們酒店。期待您的下次到來!
Duanduan_latep
Panoramic Double Room
Stayed in Nov 2024
Family
22 review
5.0/5
Outstanding
Posted on Dec 9, 2024
I came to Wanlong to ski, and fell in love with Dragon Palace Hotel first...
The hotel's breakfast also shocked me. In the early morning, there was seafood sashimi... I didn't care if I would have diarrhea after skiing, so I showed off three plates of salmon sashimi first... It turned out that I didn't have diarrhea~
The sauce for the tofu pudding was all abalone and shark fin... I scooped a little bit of tofu pudding and filled a bowl with sauce~ The chef said: "You can skip the tofu pudding and eat this sauce directly, it's not salty"... Ah, he is really considerate~
The rice noodles are also good, the small ingredients are very complete, there are many varieties of fruits, and the quality is also very good~ I think I don't need to ski, just eat here...
Although the room is a relatively old building, it is still very good inside and very warm , and a huge, huge, and very useful humidifier. All facilities are very new~ The bedding is very comfortable. My favorite is the thin quilt and the optional thin pillow. I no longer worry about cervical spondylosis~ The window is super large~ The bathtub next to the window is super large, and the water is very fast~ The shower is very smooth and the water is very fast. The temperature adjustment can be seen on the scale, which is very user-friendly~
The hotel service is also very good. The attitude of people in each position is very good. There are enthusiastic service staff everywhere to help you guide. There is a little brother who helps to put luggage on the high-speed rail shuttle bus. People who fall on the snow trail and can't get up by themselves will also have passing coaches to help them up~
In short, it is a very good experience, and it is expensive for a reason
Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶。與眾多其他滑雪場相比,萬龍多樣性的滑雪體驗令人記憶深刻。2110.3米的海拔高度為32條雪道提供了多樣地理條件、視覺感受與體驗。這裡有最長的初級雪道,有適合進階雪友的中級雪道,有適合資歷深厚大神選手的樹林野雪、高級雪道,也有兼具挑戰與興趣的地形公園,滿足不同羣體的滑雪需求。希望我們真誠的服務能給您帶來更愜意的生活。期待您的下次的到來!
Anonymous User
Panoramic Double Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The room is nice. You can ski in and out of Wanlong, which is very convenient. The breakfast is also very rich. You can eat basically everything you want. There is also a free hot spring during the stay, which is great
Original TextTranslated by Google
Response from Property: Dear friends, hello. Compared with many other ski resorts, Wanlong's diverse skiing experience is memorable. The altitude of 2110.3 meters provides 32 ski slopes with diverse geographical conditions, visual feelings and experiences. There are the longest beginner ski slopes, intermediate ski slopes suitable for advanced skiers, forest wild snow and advanced ski slopes suitable for experienced and skilled skiers, as well as terrain parks that are both challenging and interesting, to meet the skiing needs of different groups.
Guest User
Panoramic Double Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 24, 2024
2 Adults 1.2m and under 1 day ski ticket (can be used for multiple days, bring your own ski):
Child care is reassuring, the room is cleaned in a timely manner, there are fruit gifts every day🎁, and you can also soak in a hot spring while watching the snow, it's so beautiful!
Original TextTranslated by Google
Response from Property: Dear guest: Hello. Thank you for your serious review and affirmation of our service and hotel quality. We will definitely do every detail carefully to make you more satisfied. Skiing is an art. Skiing is like painting a picture, allowing everyone to see your skills and level, while allowing you to enjoy the spa in a comfortable environment. Looking forward to seeing you again!