Luyao Inn (Zhangjiajie Tianmen Mountain Cableway)

very friendly staff who waited for us to arrive late at night. room is very homely however squeezy. as we are travelling with 2 big luggage, we had difficulties opening them up. the inn is located opposite tianmen mountain cablecar so its very convenient. there are many food stalls around however do note that it does not open till late. very easy to get a didi from the main road thats 2-3 minutes walk out from the inn.

Our stay was amazing! We stayed in two double rooms and the room was beautiful, very cute and clean, and the location is very close to Tian Men Mountain so it was very convenient to travel. Best of all was our host, who was incredibly friendly, accommodating, and helped us figure out tickets and itinerary throughout our full trip. He was readily available to help whenever needed and was incredibly friendly and kind, offering snacks and tea. If we had any issues or questions, he replied very quickly and was very patient with our subpar Chinese. This hotel and stay was amazing, thank you!

You get what you pay for, which is not much. Upon arriving, there is no sign that says 'Luyao Inn'. The sign is in Chinese characters. We were dragging our suitcases up and down the alley when the host finally came out. The room was on the second floor (4 flight of stairs) and there are no elevators. We had 4 suitcases and we did not receive help getting those up. The room was small, as indicated in the description. You get two bottles of water, toothbrushes and shower gel, shampoo and a small roll of toilet paper. None of those were replaced. We ran out of water and toilet paper and had to get our own. The host was barely around for us to ask. In any case, those are things that are usually replenished on a daily basis, without needing to ask. There is a kettle. No slippers. The shower and the toilet are in the same unit, therefore everything gets wet when you shower. You get shower slippers that have been used by others and do not look the best. The wall paper is also coming off the walls. The curtain was broken. The bedding had a weird sweat smell. The host was polite but does not speak English. You can communicate with them on wechat. The location is convenient, very close to the cableway station to Tianmen mountain. On our way out, there was someone else working, he helped us with our suitcases. To conclude, one can make do with the the space but do not go in with a lot of expectations (especially if you are used to Chinese hotels that give great service and hospitality).