Qingxinyuan Hotel Zhangjiajie

Cleanliness and Hygiene: Numerous reviews mentioned that the rooms and overall environment were clean and well-maintained.(based on 25 reviews)

Xiao Wang in the hotel was very helpful to meet us at the airport when we arrived late at night. He also got a private English speaking guide, Lily for us for the next 2 days. We really enjoyed out time at Zhangjiajie.

This was a three star hotel at best. We did not enjoy our stay at this hotel. We stayed at this hotel for three nights, but they constantly tried to check our health codes at the front door. It was rude and unprofessional. The doors for each room are thick and provide good sound insulation, but they make a lot of noise in the hall when they slam shut. There were roosters outside that crowed early in the mornings. As early as 4:30 am! It really disrupted our sleep. It was ridiculous. The beds were not comfortable, they were very hard. I understand though that some people may prefer a stiff mattress. The breakfast was okay and there was a good variety. The hotel was clean. The cleaning staff were very professional and did a great job making up our rooms. The location was good, about a 17 minute walk to the Wulingyuan gate entrance. There are restaurants just outside the hotel, it is a convenient location. In summary, I think this is an average hotel but cannot recommend it.