Zhangjiajie Lumingju Inn

Great place to stay. Location can't be better. Close to bus stop, close to cable car. 10min away from airport. Was a perfect spot. Speaking english Owner was very kind, helped us to plan all trips and explain how to get to each attraction. 

The hotel was very near the Tianmen Mountain Cable Station as well as all the restaurants and stuff in main Zhangjiajie town. I booked this room specifically for the western style toilet and which it had. The other hotels in the same price point didn't. It's around 40 minutes away from the Zhangjiajie national park. Now coming to the main reason why I rated this so high is because of the owner. Incredibly helpful guy. If it weren't for him I would've got lost several times, wasted a lot of money and time. He helped me plan the route for each day and I really liked the route he planned. Of course he's a Zhangjiajie local so he'd know best. Moreover, every day he'd walk me to the bus station and would wait for the bus with me. He also knows a little English to easier to communicate with him. Super helpful and great guy.

Nicest boss in our trip, he was our hero! Very nice and helpfull. The hotel is close to the bus station, the railway station and the cableway. Rooms are big and clean. Thank you!

This is a decent, family-run hotel in an excellent location (on a street with plenty of restaurants and a short walk from both cable car entrance and bus station). I don't think they're really equipped to deal with foreign guests - only the father speaks a little English and there were lots of struggles with communication. One afternoon when I came in, the son was at front desk and stopped me from going upstairs, kept me at reception for five minutes (and couldn't explain why), and then called his mother down to ask what assistance I required - even though I required nothing. :/ I was also disappointed when checking in late at night. The mother and father had both greeted me and instructed me to get my passport out. In the meantime, a Chinese guy came in and jumped ahead of me. They proceeded to serve him instead, completely ignoring the fact that I'd arrived first. Different cultural values and a communication barrier perhaps, but it's definitely not great for Western travellers I don't think. The room itself was basic but adequate. Not particularly clean: walls were crumbling, hair in the toilet, and the AC leaks if used. There's also a lot of noise pollution from outside and from other guest rooms. There's free water, towels, and handwash however, so those are nice touches. Overall, it's definitely great value for money (ridiculously cheap) and in an excellent location. Think of it as a friend's spare room rather than part of the hospitality industry. And if you don't speak Chinese and have Western manners then consider finding somewhere more suitable.

Arrived a day late and pleased to see there was no problem with checking in. The location is right next to the cable car for tiananmen mountain, bus station and railway station which is convenient. The bed was super comfortable and had everything j needed in the bathroom. Right on the street with lots of food stalls and shops. The staff were super helpful and friendly, all though no English but translate works fine. Thank you for a great stay :)

Very helpful host, good location right next to cable car for Tianmenshan, clean and quiet.