METROPOLO JINJIANG HOTELS Zhangjiajie National Forest Park store

Very clean, very comfortable, the front desk service is very enthusiastic, the breakfast is also good, I will choose this hotel next time I go on a business trip

The hotel is very quiet and has a good environment. The rooms are very clean, well-lit, and fully equipped. The front desk and housekeepers are very friendly and enthusiastic. You can book discounted tickets for scenic spots. There are many types of breakfast. I will choose here again next time!

There was a lot of noise from 10pm onwards. I called the front desk to report the noise. The front desk didn't even ask what the noise was. They just said they couldn't do anything because there were no rooms available today. I asked them to send someone to see what the noise was and whether it could be solved. The waiter who came said that the water pump in the whole building next door was the sound of pumping water and it couldn't be solved. In other words, they knew that there was a pumping noise in this room. We checked in at around 2pm. There must have been a lot of vacancies at that time, so it can be inferred that they arranged this room for us on purpose. But there was no apology and no solution was proposed. The noise continued until 1am. The facilities were also very poor. The sheets had patches and the quilt cover had unknown stains. When you sit on the bed, the whole bed moves horizontally. When you turn over in the night, the bed makes a clanging sound. In the summer, they provide thick winter quilts, which are very damp. We didn't sleep well all night and woke up many times. The experience was very poor.