Pullman Zhangjiajie
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1 night
1 room, 2 adults, 0 children
All properties in Zhangjiajie
Pullman Zhangjiajie
No.13 of Gourmet Hotels in Hunan
No.188 Gaoyun Road (Near Forest Park, Charm Xiangxi), Wulingyuan District, Zhangjiajie, Hunan 427000, China
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Last booked 57 mins ago on our site
China travel essentials
Delicious breakfast
Currency exchange
Most card payments accepted
Easy to reach
Free parkingShow more
Amenities
Outdoor swimming poolFree
Massage Room
Fitness Room
Private parkingFree
Billiards Room
Table Tennis Room
Restaurant
Taxi booking service
All amenities
Property Description
The only 5-star international brand hotel in Zhangjiajie.
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9.1/10
Nice hotel … friendly front desk staff esp. Jerry 郑
All 1,526 reviews
Surroundings
Airport: Zhangjiajie Hehua Airport
(33.7 km)
Train: Zhangjiajie West Station
(25.0 km)
Train: Zhangjiajie Railway Station
(33.8 km)
Landmarks: Zhangjiajie Charm Xiangxi International Cultural Square
(130m)
Landmarks: Zhangjiajie Charming Xiangxi Show
(150m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
SUPERIOR ROOM,2 Single Size Beds
2 Double bed
36-38m² | Floor: 2-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
7
DELUXE ROOM,1 King Size Bed
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
5
SUPERIOR ROOM,1 King Size Bed
1 King bed
36-38m² | Floor: 2-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
1
DELUXE EXECUTIVE ROOM,Lounge Access,2 Single Size Beds(Mixed)
1 Double bed
41-43m² | Floor: 4-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
5
DELUXE EXECUTIVE ROOM,Lounge Access,2 Single Size Beds
2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Family Friendly Room (Double bed)
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Family Friendly Room (2 beds)
2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
DELUXE EXECUTIVE ROOM,Lounge Access,1 King Size Bed(Mixed)
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
7
DELUXE ROOM,2 Single Size Beds
2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
5
Executive Queen Room
1 King bed
41-43m² | Floor: 4-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
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Guest Reviews
9.1/10
Good
1,526 reviews
Verified Reviews- Cleanliness9.2
- Amenities8.7
- Location9.2
- Service9.2
Average for similar properties in Zhangjiajie
Derek Gerardus
July 1, 2025
Pullman Zhangjiajie is a great hotel. Well situated, close to the East Gate of Zhangjiajie National Park.
Friendly staff, with most speaking English. Our room was large and spacious, and the bed was super comfortable. We had the best foot massage we've had since arriving in China (6 years ago), and we've had many, many foot massages 🙂. The breakfast buffet is extensive and plentiful. The swimming pool is really big and beautiful. This was our second stay at the Pullman, and we would stay there again.
Good value for money. Highly recommended.
There are no photos of the hotel, just snaps of the local scenery.
Guest User
May 3, 2025
Pullman Hotel is located next to 魅力湘西大劇院.
Hotel has swimming pool and gym. Room is clean with comfortable beds and nice view of the mountains. Room has openable balcony. Pleasant environment. Many restaurants opposite the hotel.
Front Office Manager Lee is very nice person and will try his best to fulfil guests’ needs. Excellent service from Manager Lee.
I have enjoyed my stay at Pullman Zhangjiajie and will definitely come back to stay again.
Guest User
May 7, 2025
The Pullman Hotel in Zhangjiajie is very nice and we had really great room. Everything is clean and people are friendly. The language barrier is something to consider as only selected people can speak English. Something to improve is that you might expect a bit more explanation for what is possible and how the hotel with all the opportunities as such works. Great is that the national forest park is very near and also a great theatre with a local performance.
Kyle
May 1, 2025
Great breakfast, great location, was able to check in early (11am). Has a big pool. I have no complaints about this place. Thanks
Guest User
May 9, 2025
We booked 2 rooms and both rooms were upgraded to a suite. The suite is big and has a rather big living room. the staff are friendly and helpful.
Hotel is near to ZhangJiaJie National Park East Gate and there are good restaurants nearby.
Dennis TanKT
June 5, 2025
Nice hotel … friendly front desk staff esp. Jerry 郑
S.G.K
March 15, 2025
Stayed at Pullman for 4 nights. Hotel located near ZJJ National Forest (1.2km). Decent size room n wide spread of breakfast choices.
Guest User
August 8, 2025
Very conveniently located. Hotel overall is decent, facilities are okay, could be more varied for the brand. Would repeat if visit Zhangjiajie again
Gerardus Maria Gemma
July 2, 2025
We recently stayed at the Pullman Zhangjiajie Hotel and had a fantastic experience. The hotel's location near the East Gate of the National Forest Park is perfect, and the streets come alive in the evening, adding to the charm. The travel service desk was incredibly helpful, providing excellent advice on organizing our visit to the National Forest Park and Tianmen Mountain. They even handled ticket bookings and registration, making the process seamless.
The hotel's restaurant offers an extensive menu featuring both Asian and Western cuisine, with high-quality food at very reasonable prices. After a day exploring the park, relaxing by the swimming pool was the perfect way to unwind. Overall, we highly recommend the Pullman Zhangjiajie Hotel for its superb location, outstanding service, and great amenities.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Massage Room
Fitness Room
Private parking
Free
Billiards Room
Table Tennis Room
Restaurant
Taxi booking service
Meeting Room
Multi-Function Room
Business Center
KTV
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Fitness Room
Billiards Room
Table Tennis Room
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
Style: A la carte
Cuisine: Chinese
Dining options: Reservations available, Property guests only
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Notice
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Taxi booking service
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Food & Drink
Lobby Bar
Room Service
Health & Wellness
Billiards Room
Table Tennis Room
Fitness Room
Massage Room
Foot Bath
Activities
KTV
Public Areas
Shopping Mall
Public Audio System
Non-Smoking Floor
Elevator
ATM
Cleaning Services
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for Children
Children's Bathrobe
Children's Slippers
Kids' Toothbrush
Business Services
Multi-Function Room
Audio Visual Equipment
Meeting Room
Business Center
Postal Service
Fax/Copying Service
Wedding Service
Accessibility
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
Fire Alarm
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Children 11 years old and under | CNY 50.00 (approx. AU$10.76) per person |
Children 12–17 years old | CNY 130.00 (approx. AU$27.96) per person |
Adult | Buffet:CNY 130.00 (approx. AU$27.96) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2007
- Renovated: 2017
- Number of Rooms: 456
Phone:+86-744-8888888
The only 5-star international brand hotel in Zhangjiajie.
Pullman Zhangjiajie is a high-end international brand hotel with world class standard, located in the center of Wulingyuan which is known as the world natural heritage, geological park, national forest as well as a 5A level scenic spot.
Strategically convenient location with a 30-minute drive from Zhangjiajie City, airport and railway station, this Pullman hotel is only 3.5-hour highway by car from Changsha City and few minutes from the famous attractions such as Tianzishan entrance of the Zhangjiajie National Forest Park, Huanglong Cave and Baofeng Lake.
The hotel has 456 rooms and suites varying in types. The luxurious Pullman Zhangjiajie is the perfect base for exploring the best of Zhangjiajie, with easy access to swimming, tennis court, table tennis and snooker rooms. Guests can take in beautiful mountain views from balconies, relax poolside after enjoying a gourmet meal in the restaurants, a cup of coffee in one of the three bars, or the Pullman's top-of-the-line fitness and spa facilities.
Business travelers will also find the Pullman meets their needs with extensive Pullman ‘Chill-out’ spaces and ‘Pause’ breaks, event planning and catering professionals on hand to assist with private events as well as business functions.
Check in, chill out at PULLMAN ZHANGJIAJIE.
Pullman Zhangjiajie is a high-end international brand hotel with world class standard, located in the center of Wulingyuan which is known as the world natural heritage, geological park, national forest as well as a 5A level scenic spot.
Strategically convenient location with a 30-minute drive from Zhangjiajie City, airport and railway station, this Pullman hotel is only 3.5-hour highway by car from Changsha City and few minutes from the famous attractions such as Tianzishan entrance of the Zhangjiajie National Forest Park, Huanglong Cave and Baofeng Lake.
The hotel has 456 rooms and suites varying in types. The luxurious Pullman Zhangjiajie is the perfect base for exploring the best of Zhangjiajie, with easy access to swimming, tennis court, table tennis and snooker rooms. Guests can take in beautiful mountain views from balconies, relax poolside after enjoying a gourmet meal in the restaurants, a cup of coffee in one of the three bars, or the Pullman's top-of-the-line fitness and spa facilities.
Business travelers will also find the Pullman meets their needs with extensive Pullman ‘Chill-out’ spaces and ‘Pause’ breaks, event planning and catering professionals on hand to assist with private events as well as business functions.
Check in, chill out at PULLMAN ZHANGJIAJIE.
Frequently Asked Questions
What are the check-in and check-out times at Pullman Zhangjiajie?
The check-in time at Pullman Zhangjiajie is 14:00 and the check-out time is 12:00.What are the check-in and check-out times at Pullman Zhangjiajie?
Does Pullman Zhangjiajie have a swimming pool?
Yes, Pullman Zhangjiajie has a pool.Does Pullman Zhangjiajie have a swimming pool?
Are pets allowed at Pullman Zhangjiajie?
Unfortunately, pets are not allowed at Pullman Zhangjiajie.Are pets allowed at Pullman Zhangjiajie?
Does Pullman Zhangjiajie provide breakfast?
Yes, guests at Pullman Zhangjiajie can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese. Does Pullman Zhangjiajie provide breakfast?
How much does it cost to stay at Pullman Zhangjiajie?
Prices at Pullman Zhangjiajie are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Pullman Zhangjiajie?
Which airport is closest to Pullman Zhangjiajie?
Zhangjiajie Hehua Airport is the closest airport to Pullman Zhangjiajie, and it is about 42 mins from hotel by car (33.7 km).Which airport is closest to Pullman Zhangjiajie?
What is the cancellation policy for Pullman Zhangjiajie?
The cancellation policy for Pullman Zhangjiajie varies depending on the type of room and booking conditions.What is the cancellation policy for Pullman Zhangjiajie?
About This Property
| Nearest Airport | Zhangjiajie Airport |
|---|---|
| Distance to Airport | 34.36KM |
| Nearest Train Station | Zhangjiajie West Station |
| Distance to Train Station | 24.96KM |
| Average Price From | AUD151 |
| Hotel Star Rating | 5 |