Pullman Zhangjiajie
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zhangjiajie

Pullman Zhangjiajie

No.12 of Gourmet Hotels in Hunan
No.188 Gaoyun Road (Near Forest Park, Charm Xiangxi), Wulingyuan District, Zhangjiajie, Hunan 427000, China
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hotel overview picture
Last booked 13 mins ago on our site
China travel essentials
Ideal location
Delicious breakfast
Currency exchange
Most card payments accepted
Free parking
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Amenities
Outdoor swimming poolFree
Massage Room
Fitness Room
Private parkingFree
Priority airport pick-up
Car Rental
Billiards Room
Table Tennis Room
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Property Description
The only 5-star international brand hotel in Zhangjiajie.
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9.1/10
Good
Nice hotel … friendly front desk staff esp. Jerry 郑
All 1,589 Reviews
Surroundings
Airport: Zhangjiajie Hehua Airport
(33.7 km)
Train: Zhangjiajie West Station
(25.0 km)
Train: Zhangjiajie Railway Station
(33.8 km)
Landmarks: Zhangjiajie Charm Xiangxi International Cultural Square
(130m)
Landmarks: Zhangjiajie Charming Xiangxi Show
(150m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

SUPERIOR ROOM,2 Single Size Beds
4

SUPERIOR ROOM,2 Single Size Beds

2 Double bed
36-38m² | Floor: 2-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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DELUXE ROOM,1 King Size Bed
7

DELUXE ROOM,1 King Size Bed

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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SUPERIOR ROOM,1 King Size Bed
5

SUPERIOR ROOM,1 King Size Bed

1 King bed
36-38m² | Floor: 2-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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DELUXE EXECUTIVE ROOM,Lounge Access,2 Single Size Beds
5

DELUXE EXECUTIVE ROOM,Lounge Access,2 Single Size Beds

2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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DELUXE EXECUTIVE ROOM,Lounge Access,2 Single Size Beds(Mixed)
1

DELUXE EXECUTIVE ROOM,Lounge Access,2 Single Size Beds(Mixed)

1 Double bed
41-43m² | Floor: 4-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Family Friendly Room (Double bed)

Family Friendly Room (Double bed)

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Family Friendly Room (2 beds)

Family Friendly Room (2 beds)

2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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DELUXE EXECUTIVE ROOM,Lounge Access,1 King Size Bed(Mixed)

DELUXE EXECUTIVE ROOM,Lounge Access,1 King Size Bed(Mixed)

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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DELUXE ROOM,2 Single Size Beds
7

DELUXE ROOM,2 Single Size Beds

2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Executive Queen Room
5

Executive Queen Room

1 King bed
41-43m² | Floor: 4-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Guest Reviews

9.1/10
Good
1589 reviews
Verified Reviews
  • Cleanliness9.2
  • Amenities8.7
  • Location9.2
  • Service9.2
Average for similar properties in Zhangjiajie
Most Mentioned
D‍e‍r‍e‍k‍ ‍G‍e‍r‍a‍r‍d‍u‍s
July 1, 2025
Pullman Zhangjiajie is a great hotel. Well situated, close to the East Gate of Zhangjiajie National Park. Friendly staff, with most speaking English. Our room was large and spacious, and the bed was super comfortable. We had the best foot massage we've had since arriving in China (6 years ago), and we've had many, many foot massages 🙂. The breakfast buffet is extensive and plentiful. The swimming pool is really big and beautiful. This was our second stay at the Pullman, and we would stay there again. Good value for money. Highly recommended. There are no photos of the hotel, just snaps of the local scenery.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 3, 2025
Pullman Hotel is located next to 魅力湘西大劇院. Hotel has swimming pool and gym. Room is clean with comfortable beds and nice view of the mountains. Room has openable balcony. Pleasant environment. Many restaurants opposite the hotel. Front Office Manager Lee is very nice person and will try his best to fulfil guests’ needs. Excellent service from Manager Lee. I have enjoyed my stay at Pullman Zhangjiajie and will definitely come back to stay again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2025
The Pullman Hotel in Zhangjiajie is very nice and we had really great room. Everything is clean and people are friendly. The language barrier is something to consider as only selected people can speak English. Something to improve is that you might expect a bit more explanation for what is possible and how the hotel with all the opportunities as such works. Great is that the national forest park is very near and also a great theatre with a local performance.
K‍y‍l‍e
May 1, 2025
Great breakfast, great location, was able to check in early (11am). Has a big pool. I have no complaints about this place. Thanks
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 9, 2025
We booked 2 rooms and both rooms were upgraded to a suite. The suite is big and has a rather big living room. the staff are friendly and helpful. Hotel is near to ZhangJiaJie National Park East Gate and there are good restaurants nearby.
D‍e‍n‍n‍i‍s‍ ‍T‍a‍n‍K‍T
June 5, 2025
Nice hotel … friendly front desk staff esp. Jerry 郑
S‍.‍G‍.‍K
March 15, 2025
Stayed at Pullman for 4 nights. Hotel located near ZJJ National Forest (1.2km). Decent size room n wide spread of breakfast choices.
G‍e‍r‍a‍r‍d‍u‍s‍ ‍M‍a‍r‍i‍a‍ ‍G‍e‍m‍m‍a
July 2, 2025
We recently stayed at the Pullman Zhangjiajie Hotel and had a fantastic experience. The hotel's location near the East Gate of the National Forest Park is perfect, and the streets come alive in the evening, adding to the charm. The travel service desk was incredibly helpful, providing excellent advice on organizing our visit to the National Forest Park and Tianmen Mountain. They even handled ticket bookings and registration, making the process seamless. The hotel's restaurant offers an extensive menu featuring both Asian and Western cuisine, with high-quality food at very reasonable prices. After a day exploring the park, relaxing by the swimming pool was the perfect way to unwind. Overall, we highly recommend the Pullman Zhangjiajie Hotel for its superb location, outstanding service, and great amenities.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 30, 2025
Really good hotel! Loved the room and the pool. The staff was very friendly and everything was super!

Services & Amenities

Outdoor swimming pool
Fitness Room
Billiards Room
Table Tennis Room
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
Style: A la carte
Cuisine: Chinese
Dining options: Reservations available, Property guests only
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 11 years old and under
CNY 50.00 (approx. NZD 11.51) per person
Children 12–17 years old
CNY 130.00 (approx. NZD 29.93) per person
Adult
Buffet:CNY 130.00 (approx. NZD 29.93) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2007
  • Renovated: 2017
  • Number of Rooms: 456
The only 5-star international brand hotel in Zhangjiajie.

Pullman Zhangjiajie is a high-end international brand hotel with world class standard, located in the center of Wulingyuan which is known as the world natural heritage, geological park, national forest as well as a 5A level scenic spot.

Strategically convenient location with a 30-minute drive from Zhangjiajie City, airport and railway station, this Pullman hotel is only 3.5-hour highway by car from Changsha City and few minutes from the famous attractions such as Tianzishan entrance of the Zhangjiajie National Forest Park, Huanglong Cave and Baofeng Lake.

The hotel has 456 rooms and suites varying in types. The luxurious Pullman Zhangjiajie is the perfect base for exploring the best of Zhangjiajie, with easy access to swimming, tennis court, table tennis and snooker rooms. Guests can take in beautiful mountain views from balconies, relax poolside after enjoying a gourmet meal in the restaurants, a cup of coffee in one of the three bars, or the Pullman's top-of-the-line fitness and spa facilities.

Business travelers will also find the Pullman meets their needs with extensive Pullman ‘Chill-out’ spaces and ‘Pause’ breaks, event planning and catering professionals on hand to assist with private events as well as business functions.

Check in, chill out at PULLMAN ZHANGJIAJIE.

Frequently Asked Questions

What are the check-in and check-out times at Pullman Zhangjiajie?

The check-in time at Pullman Zhangjiajie is 14:00 and the check-out time is 12:00.

Does Pullman Zhangjiajie have a swimming pool?

Yes, Pullman Zhangjiajie has a pool.

Are pets allowed at Pullman Zhangjiajie?

Unfortunately, pets are not allowed at Pullman Zhangjiajie.

Does Pullman Zhangjiajie provide breakfast?

Yes, guests at Pullman Zhangjiajie can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

How much does it cost to stay at Pullman Zhangjiajie?

Prices at Pullman Zhangjiajie are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Pullman Zhangjiajie?

Zhangjiajie Hehua Airport is the closest airport to Pullman Zhangjiajie, and it is about 42 mins from hotel by car (33.7 km).

What is the cancellation policy for Pullman Zhangjiajie?

The cancellation policy for Pullman Zhangjiajie varies depending on the type of room and booking conditions.

About This Property

Nearest AirportZhangjiajie Airport
Distance to Airport34.36KM
Nearest Train StationZhangjiajie West Station
Distance to Train Station24.96KM
Average Price FromNZD194
Hotel Star Rating5