ZiShan Ecological Resort

We had a truly wonderful stay at the hotel, and it wouldn’t have been the same without the exceptional service of Xiao An. His kindness, professionalism, and attention to detail made our experience unforgettable. From the moment we arrived, he went above and beyond to ensure we felt welcome and comfortable. Special thanks to Xiao An — you truly made our stay brilliant. We are deeply grateful for everything you did for us!

5* - Doubtless the best accommodation in Zhangjiajie This turned out to be the best possible accommodation option for visiting the tourist sites around Zhangjiajie (itself one of the finest tourist destinations in China). It is extremely comfortable and well-kept. The rooms are spotlessly clean and spacious in a modern design, with a lot of warm, light-coloured, solid wood. In cold weather, the heating (including floor-heating) works very well and so, after a long day's tourism (potentially among the crowds), the Zishan resort is a sanctuary of peace for you to return to. It is in a quiet mountain environment with beautiful scenery. Lulu, who speaks very good English, looked after every possible detail of the stay - it was effortless for the guest. She organized cars (to and from the airport, to and from the tourist sites), as well as entrance tickets to the various attractions. Without her, life would have been much more complicated. All of the staff were most friendly and welcoming - nothing was too much trouble for them. A word regarding location: no hotel in the region can offer proximity to all of the tourist sites (National Park, Grand Canyon, Tianmen Mountain), because they are all some distance from each other. Therefore, wherever you stay, you will need to take some cars; but that is no problem, as they are readily available. However, Zishan resort also offers the advantage of being literally 10 minutes' walk from the south-east gate of the National Park, used by far fewer tourists than the main gate. Therefore, even if the resort is some distance from the city, this is a major advantage, coupled with the beautifully peaceful setting. Zishan resort also has a good restaurant which is open for most of the day. This tastefully created hotel made for a truly memorable stay (though I can imagine that it may not be easy to obtain a room during the main tourist season!).

This hotel is amazing, best location as its so close to one of the park entrances and you will be in the mountains soaking up the beautiful views. The hotel staff are so nice and will accommodate to your every need. Highly recommend to foreign travellers as the staff will book things for you so it takes the stress out of the planning!.