No. 5 Valley Inn

Our stay was excellent. Rain was very welcoming and helped with all questions. He made a guide for each day of our stay and constantly helped with all questions. The hotel has a home atmosphere 👌Special greetings to the pets, we spent time with them sometimes 🙂

The No. 5 Valley Hotel should be a destination in its own right for everyone visiting Zhangjiajie! Not only are the views spectacular, the hotel itself is so beautiful. The rooms are both rustic and modern and the staff are kind, welcoming, and helpful. They offer a pick-up service from both the airport and train station, and dropped us off and picked us up at our convenience to and from the park, although it was difficult to leave the hotel and we had spend at least one day lazing about and enjoying the pools, my favourite being the heated infinity pool overlooking the valley - a great soak after a day of walking in the park! Most of the staff spoke English, and Rain advised us on the best routes to take to get the most of our visit. Mei, who grew up right next door, offered us a variety of her hand-picked tea, introducing us to the local medicinal 'berry tea' (莓茶). It was a magical stay and we will be back as soon as we can! (Oh and the bed was possibly the most heavenly we have slept on!)

We loved our stay at Valley Inn in Zhangjiajie. The setting is rustic and peaceful, with a beautiful heated pool and a cozy, compound-like layout. Frankie, the manager, went above and beyond. He was super friendly and helped arrange rides to both the West Gate (very close!) and other parts of the park and even helped us via video chat when we got lost. The morning noodles were fantastic, and the Chinese menu is solid. There are some adorable dogs and cats roaming around, which added a really nice, homey touch. We also had a lovely little tea ceremony one afternoon that made the stay even more special. Highly recommend for a relaxing, well-supported stay near the park!

The No. 5 valley inn was absolutely amazing. Stunning views, great food, great friendly service, and right next to the park. Frankie was super helpful, booked our tickets to the park, took us to the park and picked us up whenever we wanted to go. The rest of the staff were also all wonderful, and there were three very cute hotel pets. We wish we could have stayed longer! If you're considering going to Zhangjiajie, don't look any further---just book here!

I had an absolutely wonderful experience at №5 Valley Inn (张家界五号山谷). This hotel is a true gem, offering the perfect mix of comfort, breathtaking scenery, and exceptional service. The villas are stunning—beautifully designed, spacious, and surrounded by nature, allowing you to truly relax and enjoy the peaceful atmosphere. The swimming pool is a highlight, with incredible views that make you feel like you’re in paradise. The location is unbeatable, just a short distance from Zhangjiajie National Park, making it an ideal base for exploring the area. What really stood out to me was the service. The manager speaks English, which made communication so easy, and they were extremely helpful and attentive, going above and beyond to ensure we had everything we needed. If you’re planning a trip to Zhangjiajie, I highly recommend staying here. It’s a place where you can unwind, connect with nature, and enjoy top-notch hospitality. I can’t wait to come back!

The hotel is wonderful, great location and friendly staff. Frankie helped to book trips into Zhangjiajie National Park which meant we did not have to wait in any lines - this made the day hassle free. Food in the evening was delicious! Bar staff was friendly and there is optional karaoke. There is a heated pool available (see photos) perfect for soaking tired feet a lifter a long day of hiking - so don’t forget your swimming things