WYNDHAM GARDEN ZHANGJIAJIE TIANMEN MOUNTAIN

Top notch hotel with top notch service. 小許 took very good care of us, telling us all we need including breakfasts, and even helping us buy tickets to the national parks. Highly recommend. Photo is from the hotels view.

Our first time in Zhangjiajie and was super amazed by the service of the hotel and the overall stay. Special shout out to 小许, our dedicated butler that help us organized everything from tour to transport, and recommended us to various amazing places. Definitely recommend this hotel as they provide dedicated butler that can help plan your trip along the way.

Very good and new hotel with very nice staff and clean and good smell environment. I will come again. Strong points: 1. Room i have booked was according to the pictures, very spacious and comfortable, good corridor with open closet and nice toilet and shower, very big bed. 2. Room is on 14th floor with good view on the city and mountain with cableway. 3. Smart room is equipped with voice control or touch panel to open the curtains, lights, AC, wifi. 4. Bathroom is at the entrance with nice sink and good light mirror, there is also make up mirror and the hotel provides toothbrush with toothpaste, comb, shaving kit, vanity set. All you need. The set of towels is 3- face, medium and big for the body. There is a robe, slippers and toilet sit cover. 5. In the shower all is new, the shower head works very well and water is warm. The strong point is that hotel is "sustainable" and uses less plastic - there is big shampoo, shower gel and conditioner dispensers, not the small to throw away!!!very good! Smart toilet was also clean and nice. The hairdryer is new and good (like dyson). 6. The bed is comfortable, not too hard and not too soft. I had a very good sleep, the blanket is warm and nice, bed linen is clean and fresh, all new. 7. I had a deep sleep due to the comfort in the room, you can use a fan and air ventilation, or you can switch off. The temperature was regulated perfectly. Not hot and not cold. 8. There is a teapot to boil water and on the table there is a traditional tea set. 9. If you have a delivery, the robot comes to your door and gives it to you, very convenient. 10. The hotel reception and lobby personnel is very polite, nice and welcoming. They help you using wechat and try to cover your requests. They were very kind to let me late check out. 11. I know that in the hotel there is laundry and gym. I had no time to use them. Also there is a restaurant. 12. Around the hotel there are plenty of restaurants and it is 10 minutes to the station and 15 minutes to the airport. 13. And the most important thing for me as a frequent traveller, it has no smell of smoke anywhere, its smoke free, fresh and clean. I had very very good experience. I am allergic and suffer in many places in China. It is excellent place!!! I havent found any bad points, so I give 10/10 vote.

The hotel and room was new and clean. Really enjoyed my stay here. The hotel staffs Lily and Xiao Li were very approachable and went beyond their means to help us with any issues we faced in booking attractions, cab, etc. Our trip to National Forest Park route was also recommended by them. They even gave us a farewell gift. I really highly recommend this place! And thankful for Lily and Xiao Li help throughout my stay here!

Best location for line A to tianmen mountain! Clean and spacious rooms. Definately come back to this hotel. The staff was helpful and courteous all the time!

The hotel is very well located and close to the cable car and train station. The facilities are nice, the rooms are very nice and modern and the breakfast is diverse. I highly recommend it