Country Garden Phoenix Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zhangjiajie

Country Garden Phoenix Hotel

No.11 of Gourmet Hotels in Hunan
NO.1 Bigui Garden Banping village, Shati township, Yongding District, Zhangjiajie, Hunan 427000, China
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hotel overview picture
Last booked 5 hrs ago
Highlights
Delicious breakfast
Free parking
Lots to do
Amenities
Station Pick-Up Service
Station Drop-Off Service
Taxi booking service
Languages Spoken at Front Desk
Table Tennis Room
Billiards Room
Business Center
2 Restaurants
All Amenities
Property Description
Hotel architecture combines eastern and western culture essence, the  
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9.3/10
Very Good
Good service and quality for what you pay
All 1,870 Reviews
Surroundings
Airport: Zhangjiajie Hehua Airport
(21.5 km)
Train: Zhangjiajie West Station
(12.8 km)
Train: Zhangjiajie Railway Station
(21.7 km)
Landmarks: Zhangjiajie Country Garden International Tourism Resort
(<100m)
Landmarks: Zhangjiajie Longcheng Live Ammunition Outdoor Shooting Range
(2.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Forest Suite - With View (2 Beds)
5

Forest Suite - With View (2 Beds)

1 Double bed and 1 King bed
70-90m² | Floor: 2-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Villa - 2-Bedroom
5

Villa - 2-Bedroom

4 Single bed
120-200m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Private entrance
Room Details
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Presidential Suite
6

Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
620m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Deluxe Room (2 Beds) (Terrace)
5

Deluxe Room (2 Beds) (Terrace)

2 Double bed
40-50m² | Floor: 1-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Cute Family Room
6

Cute Family Room

1 Double bed and 1 Queen bed
55-65m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Deluxe Room (Double Bed) (Terrace)
5

Deluxe Room (Double Bed) (Terrace)

1 King bed
40-50m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Comfy Family Room
4

Comfy Family Room

3 Single bed
55-60m² | Floor: 1-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Guestroom - 3-Bedroom, Courtyard-View
6

Guestroom - 3-Bedroom, Courtyard-View

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
170-235m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Private entrance
Room Details
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Family Suite
8

Family Suite

2 Double bed and 1 King bed
80-100m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Forest Suite - with View
6

Forest Suite - with View

1 Queen bed
70-90m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Royal Suite
5

Royal Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
150m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Superior 2-bed Room
6

Superior 2-bed Room

2 Double bed
40-50m² | Floor: 2-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Forest Room - With View (Double Bed) (Balcony)
5

Forest Room - With View (Double Bed) (Balcony)

1 King bed
55-65m² | Floor: 3-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Guest Reviews

9.3/10
Very Good
1870 reviews
Verified Reviews
  • Cleanliness9.3
  • Amenities9.2
  • Location9.4
  • Service9.3
Average for similar properties in Zhangjiajie
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2025
Big and nice Family room. Very kind people, great service, the manager could speak in English, and helped us figure out our itinerary for Zhangjiajie, gave us suggestions too,
R‍o‍b‍i‍n‍ ‍E‍S‍C‍L‍A‍R‍M‍O‍N‍D‍E
March 20, 2025
We had an excellent stay at the hotel. The room was spacious, and the staff was extremely kind. The food was very good and reasonably priced. The location is magnificent. A huge thank you to Andy, the lobby manager, who accompanied us throughout our stay. He advised and guided us through the various activities available nearby. We are very happy and highly recommend the hotel !
P‍a‍u‍l‍o
May 14, 2025
Travel in China can be a little challenging for foreigners, but the hotel staff made everything easier, helping with information, reservations, and tips to enjoy the trip. The hotel itself was impressive, comfortable, and very clean. Thanks, Manager 思宇 and hotel team.
H‍a‍m‍i‍d‍r‍e‍z‍a‍ ‍&‍ ‍A‍t‍e‍f‍e‍h
April 4, 2025
The staff were incredibly kind and went above and beyond to make sure we had a wonderful stay. Their hospitality truly made our trip special!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 16, 2024
Good service and quality for what you pay
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 4, 2025
Okay for the price but kind of outdated. Service was good but not overwhelming.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 5, 2024
The hotel is amazing, service, cleaness and facility wise We absolutely satisfied. The breackfast was included and was international and Absolutely delicious. Great variety. The only thing that upsad us was, the fact that tbe swiming pool didn't workbut other wise the hotel is like palace. Its 15 min drive from the main attraction, so wherever wr go we use a taxi. We had 2 nights and 3 days, was amazing taht we visited Avatar mountain and the glass bridge along with so many other activities
C‍H‍A‍N‍G‍M‍I‍N
September 28, 2024
good. clean
s‍a‍i‍n‍a‍t‍h‍ ‍p‍e‍n‍u‍g‍o‍n‍d‍a
September 3, 2024
Very nice location in Zhangjiajie and the room had the scenic Mountain View with bath tub and really liked the stay and also had a vast range in breakfast will recommend to stay whenever you are in Zhangjiajie

Services & Amenities

Table Tennis Room
2 Restaurants
Chess/Cards Room
Fitness Room
Kids' Club
Children's Playground
Multi-Function Room
Meeting Room
2 Restaurants
张家界碧桂园凤凰酒店·凤凰轩中餐厅
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:00
碧桂园布兰卡西餐厅
Business hours: [Mon - Sun] 06:00-02:00 the next day
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.5m in height
CNY 45.00 (approx. NZD 10.44) per person
Children over 1.5m in height
CNY 88.00 (approx. NZD 20.41) per person
Adult
Buffet:CNY 88.00 (approx. NZD 20.41) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 300.00 (approx. NZD 69.58) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2015
  • Renovated: 2019
  • Number of Rooms: 1026
Hotel architecture combines eastern and western culture essence, the  

lobby with European construction style, circular dome hand-painted wallPainted the Sistine arcade, luxurious and elegant, noble style,  highlight the noble qualities of the five-star

Frequently Asked Questions

What are the check-in and check-out times at Country Garden Phoenix Hotel?

The check-in time at Country Garden Phoenix Hotel is 14:00 and the check-out time is 12:00.

Does Country Garden Phoenix Hotel have a swimming pool?

Yes, Country Garden Phoenix Hotel has a pool.

Are pets allowed at Country Garden Phoenix Hotel?

Unfortunately, pets are not allowed at Country Garden Phoenix Hotel.

Does Country Garden Phoenix Hotel provide breakfast?

Yes, guests at Country Garden Phoenix Hotel can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

How much does it cost to stay at Country Garden Phoenix Hotel?

Prices at Country Garden Phoenix Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Country Garden Phoenix Hotel?

Zhangjiajie Hehua Airport is the closest airport to Country Garden Phoenix Hotel, and it is about 28 mins from hotel by car (21.5 km).

What is the cancellation policy for Country Garden Phoenix Hotel?

The cancellation policy for Country Garden Phoenix Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportZhangjiajie Airport
Distance to Airport22.14KM
Nearest Train StationZhangjiajie West Station
Distance to Train Station12.81KM
Average Price FromNZD381
Hotel Star Rating5