Hetianwan Inn

Arrived late at night but the owner still wait at front desk. Very helpful and friendly, offered us to dry ourselves from rain even after we already checked out. Hotel is near shops and restaurants.

We like this family own hotel very much, their personal touch services are superb. They take care of us like family member. Giving good advice and ensure we have enough time for our High-speed train. The location is excellent for people who wanted to visit Tien Men Shan. Easy to get goods around the hotel.

Location is fantastic, the bosses are very friendly, they help me to carry the luggage to 3rd floor and managed to get me cheaper ticket to Tianmen Mountain. Cheap and good bargain, will stay again.

The hotel is quite simple, the isolation is not so good, but the heating works well. For the price you pay, you cannot ask for more. Our stay went well. They were always there to help us with anything we needed. They were very kind. The location is good to get to Tianmenshan on foot and to Zhangjiajie national park by bus since the bus station is only 5-10 min walking from the station. See photos of beautiful places nearby.

Nice hotel, good location very close to cable cars and street with lots of restaurants and street food. Very clean and warm.

The owner of the inn is very kind, accomodating and helpful. She booked our Tianmen Mountain tickets, took us to a good Chinese restaurant, and booked our car going back to Zhangjiajie Railway Station. She also gave us directions on how to navigate Tianmen Moutain, checked on us every now and reminded us to be down the mountain at 11:30am so we won’t miss our 2:00pm train. When we entered the inn, we were mesmerized as it has a welcoming ambiance. We love all the wood designs and carvings. They also offered us tea and heated blankets. We booked the Fairy room and it surpassed our expectation. It is nice and cozy, everything is made of wood. Bed is comfortable. Bathroom has basic toiletries. There is also a heater that is so easy to operate, just like an AC. We absolutely loved our stay. We can’t wait to bring our family next time we come to Zhangjiajie. Definitely worth the money!