Hetianwan Inn

Nice hotel, good location very close to cable cars and street with lots of restaurants and street food. Very clean and warm.

The owner of the inn is very kind, accomodating and helpful. She booked our Tianmen Mountain tickets, took us to a good Chinese restaurant, and booked our car going back to Zhangjiajie Railway Station. She also gave us directions on how to navigate Tianmen Moutain, checked on us every now and reminded us to be down the mountain at 11:30am so we won’t miss our 2:00pm train. When we entered the inn, we were mesmerized as it has a welcoming ambiance. We love all the wood designs and carvings. They also offered us tea and heated blankets. We booked the Fairy room and it surpassed our expectation. It is nice and cozy, everything is made of wood. Bed is comfortable. Bathroom has basic toiletries. There is also a heater that is so easy to operate, just like an AC. We absolutely loved our stay. We can’t wait to bring our family next time we come to Zhangjiajie. Definitely worth the money!

Spend two nights here and I can totally recommend the hotel! Next to the cable car and it’s easy to take a taxi to the national car. Great und helpful owner who even gave me some of their own harvested oranges as a present! Thx a lot!!

Yang Mi was an exceptional host who truly went above and beyond for us. The rooms and decor exuded a rainforest vibe, creating a wonderfully relaxing atmosphere that we thoroughly enjoyed. Her hospitality was outstanding, and she made every effort to ensure we had the best experience possible. I especially appreciated the family-oriented nature of the inn—sitting down with them for tea and fruit, sharing stories late into the night, was unforgettable. I feel like I left a piece of my heart at Hetianwan Inn.

We really enjoyed our stay. All though we did not spend much time at the hotel/room, it was a very nice place to rest between activities. The host was very friendly and helpful. She gladly gave us advice on where to eat and how to book tickets for the national parks.

It’s an ideal location to travel, especially because Tianmen Mountain is so close and if you use the cableway it’s a short walk from the hotel. The bus station to and from Zhangjiajie National Forest is also within walking distance, making it perfect to travel distances for cheap! The vibe in the room is cabin like. There is hot water and a heater in the room, but it takes time to warm up. The shower has no curtain so everything in the restroom gets wet. Overall, not a bad experience if your main goal is to travel and be out and about. The hosts were friendly and suggested places to go when I first arrived.