Shazhou Lake Hotel

The hotel is located by the Shahu Lake, with a nice view. You can see the lake view from the balcony of the room, and the sunset is beautiful. The hotel has parking on the ground and underground, and self-driving parking is convenient and free. I checked in and registered the license plate number. The first time I drove out of the hotel, it showed a charge, so I went to the front desk to register again. The basic facilities of the hotel room are good, and the bathroom has a bathtub and a shower room. But there is no USB port in the room. The hotel service is good. The front desk staff in the lobby is enthusiastic. The variety and taste of breakfast snacks need to be improved. The wontons are hard. Some meals in the restaurant are not replenished in time after they are taken out, such as green vegetables and yogurt. Some of them are reminded by the staff but not replenished in time. The color and taste of the coffee we took from the coffee machine are very light, and the coffee powder should not be replenished in time. Bottled water for self-service is placed in the elevators on each floor. There are fruit plates and souvenirs for check-in and check-out.

The service is very good. The string of the child's balloon broke and flew to the ceiling of the room. He was very anxious and couldn't get it down. The front desk immediately coordinated with the staff to get the balloon down. In addition to the service, the hotel's hardware/location and breakfast are very good. There are many people running by the lake in the morning

I took my kids to Zhangjiagang and randomly chose a hotel. I didn't expect it to be so good. The front desk upgraded the bed to a king-size bed for the two kids. It was very friendly to the two-kid family.