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Top rated hotels in Zermatt

Matterhorn Lodge Boutique Hotel & Apartments
4.6/578 Reviews
The Matterhornlodge is located about a 5-10 min walk from the Zermatt station. We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next. Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy. The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs. At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle. All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
Hotel Alphubel
4.4/5123 Reviews
We stayed here in late May of 2024. It's a great location, just a block off the main street and a short walk from the train station. When we arrived, there was a sign on the door instructing us to check in at the Continental Hotel, a couple of doors down. Due to it being off season (even though in late May, Zermatt is packed with visitors), the front desk at the Alphubel was totally shut down. Not a huge deal, but when you need something from the front desk (couldn't get the phone in the room to work at all) and it's raining out, it's kind of annoying. The rooms are comfortable enough. Everything is pretty dated, looks like it's right out of the 1970s. The bathroom is tiny and the shower looks to be about 3 x 3 feet! None of this was an issue for us. The problem was that the wifi in the room was pretty much nonfunctional, about as fast as dial-up if you are lucky enough to connect at all. Wifi was very important to me on this trip so I went next door to the front desk to talk about it. The lack of wifi seemed to be news to them. I asked if anyone had ever complained about it in the past and they said no, which I find very hard to believe. They said I could always come to the lobby and use the wifi there. Not very practical at 11 pm when you're in your PJs. They need to upgrade their wifi if they are going to advertise as having internet service, especially at Swiss prices!
Resort la Ginabelle
4.6/555 Reviews
The staff is really nice. The key is that it is close to the station. The swimming pool is super nice and the view is amazing. The infinity pool is also very delicate for breakfast. There is a grandpa cooking omelet! Just ask Ermat’s small buses to ask clearly, or you will suffer. I was charged 12 Swiss francs without knowing it. I learned a lesson.
Riffelhaus 1853
4.5/543 Reviews
It was an unforgettable stay. It is halfway up the Matterhorn. It is very convenient for those skiers. When you arrive at the transit station, you can contact the hotel staff to pick it up. It is very quiet at night. You can't miss the hotel's SPA!
Hotel Bellerive
4.8/568 Reviews
The owner of the store is very welcoming, the people are very good, the room is very clean, the breakfast is not suitable for the Chinese, most of them are bacon and omelettes, it feels like a small and refined hotel. Focus on the key! ! ! ! ! During the preliminary booking, we repeatedly confirmed whether Ctrip can bring two elderly children with five-year-old children. The answer is definitely no problem. As a result, when we arrived at the hotel in the evening, the boss refused us to stay on the spot and said that Ctrip’s agent informed the booking customer. With children, you can stay in a double room. In fact, you can only book a family room. Fortunately, Ctrip has a timely response to the communication and upgraded the room type to check in, but when you arrive at the store, the unpleasant experience is really bad!
3100 Kulmhotel Gornergrat
4.6/563 Reviews
My wife have grown quite fond of mountaintop lodgings for our ski holidays and they don’t come much more emblematic than 3100 Kulmhotel Gornergrat. Perched atop a peak facing the iconic Matterhorn, it exemplifies the panoramic views and towering location that we adore. Make no mistake, despite my issues raised below, this is a truly magical property. But it isn’t cheap and it comes with a number of limitations that you should be aware of marooned in the middle of nowhere. • COMFORTABLE ROOMS WITH STUNNING VIEWS – Especially the Matterhorn view rooms where the image of this iconic promontory fills your window. • NICELY PRESENTED FOOD – Not quite gourmet, but a clever effort to dress it up with alluring ingredients and garnishes. But the food is tasty and the portions are ample. HINT - GETTING THERE IS VERY COMPLICATED – Do not just put the hotel in your satnav as it will not be able to help you and you will hit lot of problems. Here is a step-by-step guide to getting there: • AVOID THE CAR-TRAIN: The satnavs will give you the fastest route that takes you on a route where you load your car onto a train to be transported through a shortcut tunnel, BUT that train runs very irregularly. So you end of up waiting an hour for a train that saves you 30 minutes of driving time. • GO TO TASCH, SWITZERLAND: Tasch is where you park your car. In fact, I think that the town’s sole purpose in life is to be a giant parking lot for Zermatt. You see Zermatt itself is CAR FREE. So you have to park in Tasch and take a 12 minute shuttle train into Zermatt. I recommend the underground parking lot just to the left of the train station (facing it) which had reasonable prices (12 euros/day), plenty of spaces, but most importantly was the shortest walk to the station (very important when lugging luggage full of ski equipment). • RENT SKI GEAR AT BAYARD – Unlike most ski resorts, the ski rental shops are not obvious. We had to ask to find one. Several people recommended Bayard and they gave us great service. Most importantly, they are on the block adjacent to the train station again minimizing lugging distance. LIMITATIONS - It is a stunning, bucket-list worthy property, but its pricey rack-rates also command a bit of discernment… • OBSERVATORY NOT AVAILABLE – When you read about the place, one of the first things that gets mentioned is its observatory heritage which includes still operational telescopes available for public use. HOWEVER, the observatory is run by a separate company and viewings are only available by prior and separate arrangements. This situation could be better communicated and coordinated. • LOUNGE NOT AVAILABLE – Unfortunately, the hotel doesn’t yet have a common area lounge where you can relax and have drink. You can go down to the dining room and sit at one of the tables with the view of the Matterhorn, but nothing more comfortable. So it is either a table or your room. They are in the process of remodeling the facility and h

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Hotel Information for Traveller

Number of Hotels578
Number of Reviews6,608
Highest PriceNZD 6,008
Lowest PriceNZD 165
Average Price (Weekdays)NZD 1,244
Average Price (Weekends)NZD 1,249