3-Star Hotels in Zermatt

Overall experience is good. Through we did not get the ideal room (high floor) due to full booking, we got a bigger room on the first floor. Cleanliness and location was great, walkable to the train station and it was accessible to the main street. Amenities were good - kettle was provided to boil hot water, tv could login to your own netflix account, there was tea time provided at 4pm daily.

Located in the center of the city on the main road. It is about a 5-minute walk from the train station. But the view of the Matterhorn peak cannot be seen from the room. The restaurant on the ground floor has good taste and is authentic Swiss food. Breakfast has many options to choose from. Fresh fruit smoothies are very delicious.

The location of the hotel is excellent, the sanitation is not bad, and the service of the hotel staff is also good. The only thing that is not good is that the room is a bit small, and the breakfast selection is relatively monotonous.

The train was stopped due to strong winds, so there was no access to the hotel. The hotel quickly emailed me with suggestions for alternative hotels. I was able to stay at a partner hotel for the same price. However, the alternative hotel plan was cheaper than the room I paid for, so I am not satisfied with the price. We couldn't do anything about the weather, but I'm glad they responded quickly. It seems that trains sometimes stop due to weather. The hotel can only be reached by train from Zermatt.

At the time of reservation, this was the only place I could find a place to stay, so I made a reservation and it was great. The location is not far from Zermatt Station and is on the main street of Zermatt, so it was easy to access anywhere. The room was very clean and had a balcony, so I was able to enjoy the best relaxation before checking out. I don't know if the breakfast was simple because it was Zermatt, but it was light enough to enjoy. I want to go there again.

Staff very helpful and friendly, very clean room. Nice place to stay .great views from the room

Wearing a service-oriented smile and a kind-hearted attitude, I can still see it as a person in my 50s. I hope that the female receptionist can do her job well with an equal attitude.

The hotel is a four-minute walk from Zermatt train station, just on the main street, with a Derby restaurant downstairs. The room has a balcony, and you can see the lively scene on the main street, but not the mountains (picture 1). The hotel facilities are very new, but there is a faint smell of newly decorated wooden furniture. Although we use very good and brand-new hansgrohe faucets and shower facilities, the hot and cold water is uneven... In addition, you can enjoy a discount in the restaurant downstairs by showing your hotel room card and information, but the restaurant is not very delicious (picture 2) )

We found the hotel to fit our needs. It was quiet, located off the central Zermatt area. This meant that to get to and from the shops you needed to walk for 10-15 minutes (not bad, but still tiring after a day on the slopes). As other reviews noted, it is closer to the Matterhorn Paradise Express Gondola station than to the Sunnegga Bottom Station. Would have wished the hotel offers transfer from the train station at no charge (rather than charging per person), especially due to to their still high prices. The room was spartan with no kettle, cups or glasses. You could pick them from a table on the first floor, but could not understand why they would not simply be placed in the room. Also, no coffee or tea packets. The room was very clean though and the beds soft and comfortable. We appreciated the high quality sheets, blankets, and pillows. Surprisingly, you cannot take a shower at night (at least that was what was written in the room). The curtains were great, blocking all light. Our room had a balcony with a view of the mountains and through some trees could even see even the tip of the Matterhorn!

This hotel is a bit far away from the train station. When I went to navigate, I passed the train track and had to move the boxes. It was very hard. When I came back, I led a road that didn't need to cross the train track. You can see the Matterhorn from the balcony of the room you booked. The breakfast was ok, and the hot sausage was great. It took a lot of trouble to book this hotel. It was obviously guaranteed to pay in advance. The result was that the payment was directly deducted and settled in US dollars. As a result, the cost was a lot more. Fortunately, Ctrip was more able to help solve it.