"Relaxed environment and friendly staff. They had a nice breakfast. I had a view of the Matterhorn from my back porch. It was a good pleasant stay. Prices are consistent with its location in Zermatt, Switzerland! "
"A very pleasant hotel in Zermatt, very design, the front desk is very warm, take the initiative to take you to the room to introduce various facilities. There was a fog on the day of the trip, I didn't see the top of the mountain, but the snow that woke up the next morning made my son very happy. The breakfast was very rich and you could order a single egg and waffles or something. The room facilities were also very good, there was a small fireplace, and it was very warm in winter. There is an open-air pool on the first floor of the hotel, and the feeling of ice and fire is still very exciting. There is a hockey court at the door. The children are practicing hockey early in the morning. It is fun to watch it next to it."
"For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!"
Amazing
76 reviews
9.4/10
1 night
From NZD 862
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"We used this hotel on the last day of our trip to Switzerland.
First of all, the room was very clean and comfortable!
The TV was large with a wide range of channels!
There was also space to spread out our carry-on bags other than the bed, which was very helpful!
When we left the hotel, we could get a clear view of the Matterhorn from the nearby bridge, and it's not too far from the station, so the location is great!
The breakfast had a wide variety of dishes and everything was delicious, making it a wonderful way to end our trip.
Thank you!"
"Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc."
"Everything was good at this hotel except the automatic lights sensor which has a very annoying sound throughout our stay.
Other than this, all’s well when it comes to the location, wifi was stable, room design and scenic views from the balcony were as reflected on the website and not forgetting, the complimentary shuttle to train station.
Thanks for the great service, strongly recommended."
"the quad room is perfect for 2 adults and 2 kids.
breakfast is superb and staffs friendly
we stayed 3 nights and were luckily blessed with 1 day of clear whether at the top of the mountains.
2 ways to walk to the hotel from train station, the shorter one that google will tell u includes a steep climb (difficult if you have luggages in tow).
the easier and better walk will just be to keep going straight, turn left at the matterhon musuem / church junction, and from there just a short gradual stretch to reach the hotel. very doable even with kids and luggage ."
"The service here are the best. The staff are very lovely and super nice. The beds are very comfy. Very satisfied with this hotel. Would recommend this hotel if you’re looking for an accommodation in Zermatt."
"This hotel is located at the side entrance of Zermatt train station. There is a prominent sign opposite and it is very easy to find. It's only 2-3 minutes' walk, very convenient. We booked a suite, which was fully equipped with a kitchen, laundry facilities and a fireplace (the kind that can burn fire). You can see the Matterhorn from the balcony. Breakfast was good too. It’s just that the price during the ski season is too high, close to 10,000 yuan per day. If I have the chance to go to Zermatt again, I will choose it."
"Warm and comfortable environment👍🏻
The store can provide free pick-up and drop-off service from the train station. Don't forget to contact the store to arrange it before traveling, otherwise it is still quite far from the train station to the accommodation with your luggage."
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Latest Reviews for Zermatt hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Amazing
SStellakwansyStaying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for.
The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences.
I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!
AAnonymous UserIt's easy to access from all stations in Chermatt, and the roads are simple. It's along the river, so if you get lost while walking around town, just follow the river and you'll find your way there.
The room had a beautiful, unobstructed view of the Matterhorn. It was amazing to see the mountain reddened by the morning sun as I woke up from my room.
The breakfast was simple, but the service was good, with the waitress offering hot tea and coffee. The bread was delicious.
There was a shared lounge in the room behind the front desk, and it had board games, books, and a coffee machine. It was open 24 hours a day.
GGuest UserThe Matterhornlodge is located about a 5-10 min walk from the Zermatt station.
We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next.
Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy.
The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs.
At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle.
All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
XXiaolinyaoshunliLet's talk about the advantages first: a great view of the Matterhorn, you can see it from the terrace, and you can also see it when you have breakfast in the restaurant, the view is very good. The room is about 10 minutes' walk from the train station, and it's still a bit hard to drag the suitcase, but there is a free taxi when you check out and go to the station~
The other feeling is that the room is so small... There are few types of breakfast, especially after staying at sunstar, the difference in breakfast is a bit obvious. In addition, the main door is a bit difficult to find, you have to go up a few stairs and walk through a corridor to get there. I was so tired when I arrived in Zermatt that day, and it was painful to carry the luggage up the stairs.
In short, the recommendation index is three and a half stars.
GGuest UserKristiane checked us in, and out of the hotel. She's the most attentive person so far that I've met, among the hotels that I have stayed in. Not only that, she got our issues fixed within the day, with a good sense of humour. The hotel breakfast was above average, some selection of cheeses, ham, salami, yoghurt, and drinks dispensed from the machine. I chose this hotel as it was close to Zermatt Bahnhof, and I did not regret it. A relatively new hotel, with a faint smell of wood in the room. The heating in the room can be a wee bit stronger, it means the insulation is good while we tuned down the central heating throughout our stay when the external temp is subzero. It's a gorgeous hotel, I have a narrow window view of the Matterhorn. Not to mention that the hotel is right next to McDonald's and two coffee shops. Overall, it was a splendid experience for us staying at Derby. If you were guessing, this isn't a sponsored review. We were just very happy travellers.
GGuest UserVery good location just 2 minutes from the railway station. A bit noisy during our stay as there was a construction site next to the hotel and the work started early in the morning. Very basic breakfast.
IIdris and HanaGreat hostel with morning Matterhorn view from our room. Delicious breakfast provided. Only that u have to arrive earlier before 7pm if planning to get a free bus ride to the hostel. Unfortunate for us, we arrive late after 10pm and no more bus available. Thus have to pull our big luggage up hill in 1km distance. But staff is good, we informed for late arrival then they pasted our envelope containing room card access infront of the door. Thanks for that. Then we asked the counter staff for bus schedule next day. Nearest bus station is Luchre, just in front of hotel. can get schedule from SBB apps (Zermat bahnof- Luchre). They also provide free luggage storage after checkout. Great experience in Zermatt and recommended hostel as long as u arrive early 😀
GGuest UserExcellent location, 5-10min walk from the train station. Near to both Coop and Migros. Room was cosy and clean but mattress/bed will need upgrading. It's too soft and will sink in when sleep on.
Check in counter is in another hotel a few steps away. Will be great if guests can be informed prior.
There's a small lift in the hotel, good for those with heavy luggages!
GGuest UserThe experience is good, the room is clean and new. There is a coffee machine, which is free of charge for the people living. Hot water also provided 24/7. The location is a bit far comparing with the other hotel, and it is close to the river, it is a bit noise in the summer time as the heavy flow of the river. But I will still recommend it to my friend if they want a budget choice in Zermatt.
GGuest user123Initially I was a bit apprehensive about this hotel based on reviews but it was a good stay!! Great value for Zermatt! Walking distance about 10 mins from Zermatt station, on shopping street. Toilets and stairway up a bit small but ok for us. Luckily we were located on first floor so didn’t have to climb up too many stairs with our luggage. There’s a pizzeria below. Things to note: didn’t see a bin ( only a small one in toilet) so maybe bring your own plastic bag for a bin as well as room slippers.
Place was clean! However there’s some loud music that played even in the wee hours of the night like 3am, so if you are a light sleeper, you might need to put on some ear plugs to muffle the noise out. Nonetheless, A huge thank you for the stay. Convenient, Breakfast was awesome, simple spread but very heartwarming and the coffee was the most delicious I’ve had. It was the Easter weekend so there’s pretty Easter eggs for breakfast too! The lady owner was lovely and check in and check out was very easy and seamless. We stayed for a night and would recommend this place.
What popular hotels have non-smoking rooms in Zermatt?
Many guests care about the quality of the rooms they stay in and want to ensure that their rooms have fresh, clean air.
Hotel Alphubel,Hotel ParnassandHotel Walliserhof Zermatt
are all popular hotels in Zermatt with non-smoking rooms.
Whether you're travelling for business or going on holiday, there are many popular hotels to choose from in Zermatt.
Alpenblick Superior, Tradition Julen Hotel and Hotel Parnass
are all popular hotels to stay at.
What are some popular discounted hotels in Zermatt?
There are many popular hotels in Zermatt. You can find information on discounts and deals here: Trip.com Deals and Promo Codes.